Troubleshooting - Toshiba SD-V393SU Owner's Manual

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Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptoms and some solutions.
Symptoms
DVD/VCR
DVD/VCR does not operate.
No picture.
No sound.
The remote control does not function.
No Cable TV reception.
VCR
TV recording does not work.
Timer recording does not work.
Noise bars on screen.
DVD
Display is not shown in your language.
Playback doesn't start.
Stopping playback, slow-motion play, repeat
play, or memory play, etc. cannot be
performed.
No picture, or the screen is blurred or divided
into two parts.
No 4:3 (16:9) picture.
No on-screen display.
No surround sound.
The unit or remote operation key is not
functioning.
Playback does not start when the title is
selected.
Audio soundtrack and/or subtitle language
is not changed when you play back a DVD.
No subtitle.
Angle cannot be changed.
appears on the screen.
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2H20101A (E)p60-63
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Unplug unit, then plug it back in.
• Select the DVD or VCR mode before operating.
• Antenna connection is not correct or antenna cable is disconnected.
• The video channel is not in the correct position or the TV is not set to the video
channel 3 or 4.
• Check the unit is connected correctly.
• The video input selector of the TV is not set to VIDEO. Set to VIDEO (or
equivalent).
• Channel is set to the external mode.
• Check the unit is connected correctly.
• Check the input selector of the amplifier is set properly.
• The unit is in the Special playback mode.
• Aim the remote control at the remote sensor.
• Operate within Approx. 7 Meters or reduce the light in the room.
• Clear the path of the beam.
• The batteries are weak. Replace the batteries.
• Check the batteries are inserted correctly.
• Check all Cable TV connections.
• Station or Cable TV system problems, try another station.
• The erase prevention tab of the video cassette is broken off.
• The unit is in the external input mode.
• The time is not set correctly.
• The recording start/end time is not set correctly.
• The TIMER REC has not been pressed (
• Tracking adjustment beyond range of automatic tracking circuit. Try Manual
tracking adjustment.
• Video heads are dirty.
• The tape is worn or damaged.
• Select proper language in the menu options.
• No disc is inserted.
• The disc may be dirty. Clean up the disc.
• The unit cannot play DVD-ROMs, etc.
• Some discs may not do some of the functions.
• The PROGRESSIVE scan is "On" although the unit is connected to a TV
via the VIDEO OUT or the S-VIDEO OUT jack.
• The setup does not match your TV.
• Select Display "On".
• The setup does not match your stereo system.
• Turn off the unit and unplug the AC power cord for several minutes, then replug it.
• Check the Parental setup.
• Multilingual language is not recorded on the DVD disc.
• Some discs have no subtitles.
• Subtitles are cleared. Press SUBTITLE.
• Multi-angles are not recorded on the DVD disc.
• The function is prohibited with the unit or the disc.
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Solutions
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