Samsung Galaxy Note20 5G User Manual
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Samsung Galaxy Note20 5G User Manual

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  • Page 1 User manual...
  • Page 2 Mobile continuity Bixby Biometric security Dark mode Getting started Device layout: Galaxy Note20 5G Galaxy Note20 Ultra 5G Set up your device: Charge the battery Wireless power sharing Start using your device: Turn on your device Use the Setup Wizard...

  • Page 3: Table Of Contents

    Contents Samsung apps Galaxy Essentials AR Zone Bixby Galaxy Shop Galaxy Store Galaxy Wearable Game Launcher PENUP Samsung Global Goals Samsung Members Smart Switch SmartThings Tips Calculator Calendar Clock Contacts Internet Messages My Files Phone Samsung Health Samsung Notes Samsung Pay...
  • Page 4 Getting started Galaxy Note20 5G Galaxy Note20 Ultra 5G Set up your device Start using your device...
  • Page 5 Getting started Galaxy Note20 5G Rear cameras Flash Front camera Volume keys Side key Fingerprint scanner S Pen USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 6 Getting started Galaxy Note20 Ultra 5G Rear cameras Flash Front camera Volume keys Side key Fingerprint scanner S Pen USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 7 Getting started Set up your device Charge the battery Wireless power sharing Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Install SIM/microSD card Place the SIM card and optional microSD card (Galaxy...
  • Page 8 Getting started NOTE Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.
  • Page 9 Getting started Wireless power sharing Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. 1. From Settings, tap Battery and device care > Battery > Wireless power sharing. 2. Tap Battery limit and choose a percentage. Once the device you are charging has reached this level of charge, wireless power sharing automatically turns off.
  • Page 10 Getting started For best results when using Wireless power sharing, please note: Remove any accessories or cover before using the feature. Depending on the • type of accessory or cover, Wireless power sharing may not work properly. The location of the wireless charging coil may vary by device, so you may need to •...
  • Page 11 Getting started Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. ® Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your device’s features, and more.
  • Page 12 Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more. 1. From Settings, tap Accounts and backup > Bring data from old device.
  • Page 13 Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Side key Press to lock.
  • Page 14 Getting started Side key settings You can customize the shortcuts assigned to the Side key. Double press Choose which feature is launched when the Side key is pressed twice. 1. From Settings, tap Advanced features > Side key. 2. Tap Double press to enable this feature, and tap an option: Quick launch camera (default) Open Bixby Open app...
  • Page 15 For more information, see Factory Reset Protection. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. ◌ From Settings, tap Samsung account. Add an Outlook account ®...
  • Page 16 Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
  • Page 17 Getting started Swipe Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 18 Getting started Drag and drop Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen. Drag a widget to place it in a new location. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 19 Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out. Move your thumb and forefinger together on the screen to zoom out. Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 20 Getting started Touch and hold Touch and hold items to activate them. Touch and hold a field to display a pop-up menu of options. Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 21 Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 22 Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation. 1. From Settings, tap Display > Navigation bar > Buttons. 2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.
  • Page 23 Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. App icons Wallpaper Themes...
  • Page 24 Getting started 3. Tap a picture or video to choose it. • If choosing a single picture, choose which screen or screens you want to apply the wallpaper to. • Videos and multiple pictures can only be applied to the Lock screen. •...
  • Page 25 Getting started Widgets Add widgets to your home screens for quick access to info or apps. 1. From a Home screen, touch and hold the screen. 2. Tap Widgets, and then tap a widget set to open it. 3. Swipe to the widget you want to add to the Home screen, and tap Add. Customize Widgets Once you have added a widget, you can customize where it's located and how it functions.
  • Page 26 Getting started • Hide apps: Choose apps to hide from the Home and App screens. Return to this screen to restore hidden apps. Hidden apps are still installed and can appear as results in Finder searches. • App icon badges: Enable to show badges on apps with active notifications. You can also choose the badge style.
  • Page 27 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list 1. From Settings, tap Display > Easy mode. 2.
  • Page 28 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Charging Mute Vibrate Airplane mode Bluetooth active Location active Alarm Notification icons Missed calls Call in progress New message Voicemail New email...
  • Page 29 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 30 Getting started View the Notification panel You can access the Notification panel from any screen. 1. Swipe down on the screen to display the Notification panel. • To open an item, tap it. • To clear a single notification, drag the notification left or right. •...
  • Page 31 Getting started S Pen The S Pen provides a variety of helpful functions. Use your S Pen to launch apps, take notes, or draw a picture. Some S Pen functions, such as charging or tapping the touchscreen, may not work if the device is near a magnet. S Pen button Remove the S Pen The S Pen stores in the bottom of your device for convenient access.
  • Page 32 You can set up shortcuts to your favorite apps, navigate screens on your devices, complete actions, and more. The S Pen remote feature is only supported by Samsung-approved S Pens with Bluetooth Low Energy (BLE). If the S Pen is too far from the device, or if there is interference, the S Pen disconnects from the device.
  • Page 33 Getting started Anywhere actions Anywhere actions are configurable shortcuts that are accessed by holding the S Pen button while making one of the following gestures: up, down, left, right, or shake. These can be accessed from any screen and can include navigation, S Pen features, or apps.
  • Page 34 Getting started App actions You can use your S Pen to do specific actions in certain apps. These are some of the default App actions: Double Single Press Up/Down Left/Right Rotate Press Switch Switch Next/Previous Zoom Camera Take picture cameras cameras mode in/out...
  • Page 35 Eraser: Tap to use the eraser tool. Double tap to erase all. • 3. Tap Save to save your memo to the Samsung Notes app. NOTE The screen off memo setting must be enabled. For more information, see Configure S Pen settings.
  • Page 36 2. Tap an option: Create note: Launch a new note in the Samsung Notes app. • View all notes: Launch the Samsung Notes app and view a listing of the • notes you have created. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 37 Notes. ◌ Air command > Create note. View all notes Launch the Samsung Notes app and view a listing of the notes you have created. ◌ Air command > View all notes. Smart select The Smart select feature allows you to copy content from any screen. You can then add it to your Gallery app or share it with your contacts.
  • Page 38 Getting started Draw: Draw on the captured content. • Share: Choose a sharing method to share your content. • 3. Tap Save. Screen write Screen write allows you to capture screenshots and write or draw on them. 1. Tap Air command > Screen write.
  • Page 39 Getting started Live messages Record an animated drawing or written message. Back Format Pen effects Thickness Color Preview Start over Drawing progress Undo 1. Tap Air command > Live messages. 2. Select one of the following background options: Collection: See all live messages you have created. Gallery: Pick an image or video for the background.
  • Page 40 Getting started AR Doodle Draw interactive doodles on faces or other objects seen through the camera using augmented reality. Settings Navigate up Stamp pen Regular pen Neon pen Pattern pen 3D pen Highlighter Record Quick view Switch cameras 1. Tap Air command >...
  • Page 41 Getting started Translate Hover over words with the S Pen to translate them and listen to their pronunciation. 1. Tap Air command > Translate. 2. Tap the source and target languages to change them to the desired languages. 3. Hover the S Pen over a word. •...
  • Page 42 Screen off memo: Create Screen off memos by detaching the S Pen while the screen is turned off and then writing on the screen. Screen off memos are saved in Samsung Notes. Create note with Pen button: Press and hold the S Pen button, then tap the screen twice with your S Pen to start a new note.
  • Page 43 Tips for using your S Pen: Find out how to use S Pen features. About S Pen features: View version information for the S Pen features. Contact us: Contact Samsung support through Samsung Members. Bixby Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps.
  • Page 44 Getting started Internet Bixby Vision can help you find out more about an image you find in the Internet app. 1. From Internet, touch and hold an image until a pop-up menu is displayed. 2. Tap Search with Bixby Vision and follow the prompts. Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check...
  • Page 45 Getting started Check on your kids • Parental controls: Supervise your children’s digital life with Google’s Family Link app. You can choose apps, set content filters, keep an eye on screen time, and set screen time limits. Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display (AOD).
  • Page 46 Getting started AOD themes Apply custom themes for Always On Display. 1. From a Home screen, touch and hold the screen, and tap Themes > AODs. • Tap an AOD to preview and download it to My Always On Displays. 2.
  • Page 47 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 48 Getting started Fingerprint verification settings Use fingerprint recognition to verify your identity in supported apps and actions. ◌ From Settings, tap Biometrics and security > Fingerprints. • Fingerprint unlock: Use your fingerprint for identification when unlocking your device. • Show icon when screen is off: Show the fingerprint icon when the screen is off.
  • Page 49 Link to Windows Samsung DeX Continue apps on other devices Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your device’s photos, messages, and more on a PC by linking your devices. Pictures Drag and drop pictures to Windows.
  • Page 50 2. Tap to turn on the feature. Connection occurs automatically. 3. Sign in to your Samsung account on your Galaxy devices. TIP Move your contacts from your device to your Samsung account so you can access them on all registered devices.
  • Page 51 Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control 1.
  • Page 52 Getting started Window controls The Window controls modify the way app windows are displayed in split screen view. 1. Drag the middle of the window border to resize the windows. 2. Tap the middle of the window border for the following options: Switch window: Swap the two windows.
  • Page 53 Getting started Edge panels The Edge panels feature a variety of customizable panels that can be accessed from the edge of the screen. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Apps panel Configure Edge panels Edge panel position and style...
  • Page 54 Getting started Apps panel You can add apps in two columns to the Apps panel. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed. 2. Tap an app or app pair shortcut to open it. You can also tap All apps for the complete app list.
  • Page 55 Getting started More options: • – Reorder: Change the order of the panels by dragging them to the left or right. – Hide on Lock screen: Choose panels to hide on the Lock screen when a secure screen lock is set. •...
  • Page 56 Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 57 Search : Locate specific words or phrases in your conversations. • Translate : Type words or sentences in the keyboard to translate them • into another language. Samsung Pass : Use biometrics for secure access to apps and services. • ™ Spotify : Add music from Spotify •...
  • Page 58 Style and layout • Keyboard toolbar: View or hide the keyboard toolbar. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. • Theme: Choose a theme for your keyboard.
  • Page 59 • Select third-party content to use: Enable third-party keyboard features. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard. • Contact us: Contact Samsung support through Samsung Members.
  • Page 60 Instead of typing, enter text by speaking. Open settings Return to keyboard ◌ From the Samsung keyboard, tap Voice input and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 61 • Keyboard language: Choose the language for the keyboard. • Voice input language: Select the language for Samsung voice input. • Hide offensive words: Hide potentially offensive words with asterisks. • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 62 Getting started Emergency mode features While in Emergency mode, only the following apps and features are available on the Home screen: Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage. Flashlight: Use the device’s flash as a steady source of light. Emergency alarm: Sound an audible siren.
  • Page 63 Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Camera Navigate the camera screen Configure shooting mode AR Zone Live focus Scene optimizer Single take...
  • Page 64 Camera and Gallery Camera Enjoy a full kit of pro lenses and pro-grade video modes and settings. ◌ From Apps, tap Camera. TIP If Quick launch is enabled, quickly press the Side key twice to open the Camera app. Settings Scene optimizer Zoom Shooting modes...
  • Page 65 Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness.
  • Page 66 Camera and Gallery – Live focus video: Adjust the level of background blur in your videos so the subject stands out. – Pro video: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while recording videos. – Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion.
  • Page 67 Camera and Gallery Live focus Add interactive focus effects to your pictures. 1. From Camera, swipe to More, and then tap Live focus. 2. Tap Live focus effect and choose an effect. 3. Tap Capture. Scene optimizer Automatically adjust exposure, contrast, white balance, and more based on what is detected in the camera frame to help you capture beautiful photos.
  • Page 68 Camera and Gallery Wide-angle lens Your device features a wide-angle lens. If the rear camera is close to the subject, it applies a blur effect to the background, so the subject stands out. When the camera is farther away from the subject, both the subject and background are clear. Minor distortion may appear in wide-angle photos or videos.
  • Page 69 Camera and Gallery Live focus video Create professional-looking films by applying background blurs and other special effects to your video. This feature cannot be used with Zoom, Zoom-in mic, or Super steady. 1. From Camera, swipe to More, then then tap Live focus video. 2.
  • Page 70 Camera and Gallery Pictures • Swipe Shutter button to: Choose to either take a burst shot or create a GIF when you swipe the shutter to the nearest edge. • Format and advanced options: Choose file formats and other saving options. –...
  • Page 71 Shutter sound: Play a tone when taking a picture. • Vibration feedback: Enable vibrations when tapping the screen in the • Camera app. Reset settings: Reset the Camera settings. • Contact us: Contact Samsung support through Samsung Members. • About Camera: View app and software information. •...
  • Page 72 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures and videos...
  • Page 73 Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To use Bixby Vision on the current picture, tap Bixby Vision. For more information, see Bixby.
  • Page 74 Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
  • Page 75 Camera and Gallery Draw: Draw on your video. • Text: Add text to your videos. • Portrait: Enhance skin tones, eyes, and other facial features. • Speed: Adjust the play speed. • Audio: Adjust the volume levels and add background music to the video. •...
  • Page 76 Camera and Gallery Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture.
  • Page 77 Camera and Gallery Screen recorder settings Control the sound and quality settings for the screen recorder. ◌ From Settings, tap Advanced features > Screenshots and screen recorder. Sound: Choose what sounds to record while using the screen recorder. Video quality: Select a resolution. Selecting a higher resolution for higher quality requires more memory.
  • Page 78 Apps Using apps Samsung apps Google apps Microsoft apps...
  • Page 79 Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster App settings The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
  • Page 80 Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2.
  • Page 81 • Choose default apps: Choose which apps to use for making calls, sending messages, going to websites, and more. • Samsung app settings: View a list of Samsung apps and customize their settings. • Your apps: Tap an app to view and update information about its privacy and usage settings.

  • Page 82: Samsung Apps

    Bixby displays customized content based on your interactions. Bixby learns from your usage patterns and suggests content you may like. For more information, see Bixby. Galaxy Shop The best way to stay updated on the next Galaxy device, shop Samsung products, and unlock exclusive offers.
  • Page 83 Apps Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. Galaxy Wearable Connect your device to your Samsung Watch using this application. For more information, visit samsung.com/us/support/owners/app/galaxy-wearable- watch.
  • Page 84 Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.
  • Page 85 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. Unit converter Convert between measurements. Scientific mode History View past calculations. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 86 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. Go to today’s date Navigation drawer Write on the calendar Stickers Tap to view event Create new event Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 87 Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Calendar settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Subscription calendars Subscribe to calendars that match your interests, you can easily find a variety of upcoming events and add them to your schedule.
  • Page 88 Apps Create an event Use your Calendar to create events. 1. From Calendar, tap Add event to add an event. 2. Enter details for the event, and then tap Save. Delete an event Delete events from your Calendar. 1. From Calendar, tap an event, and tap it again to edit it.
  • Page 89 Apps Clock The Clock app offers features for keeping track of time and setting alarms. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 90 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
  • Page 91 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Search Find a particular place. City Globe View the current Drag to spin and time and add to your see times around list of cities.
  • Page 92 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.
  • Page 93 View and configure settings for all Clock tools. ◌ From Clock, tap More options > Settings. • Customization Service: Sign in to your Samsung account to customize personal content in supported apps. • About Clock: View the current software version and check for updates.
  • Page 94 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 95 Apps Create a contact 1. From Contacts, tap Create contact. 2. Enter details for the contact, and then tap Save. Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1.
  • Page 96 Apps Show contacts when sharing content Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌ From Settings, tap Advanced features > Show contacts when sharing content, and tap to enable the feature.
  • Page 97 Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 98 Apps To unlink contacts: 1. From Contacts, tap the contact to select it. 2. Tap Linked contacts. 3. Tap Unlink beside contacts or Unlink all to unlink them from the main contact. Delete duplicate contacts Quickly remove duplicated contacts. 1. From Contacts, tap Open drawer >...
  • Page 99 Apps Set default storage location Automatically save new contacts to your device, SIM card, or an account. 1. From Contacts, tap Open drawer > Manage contacts. 2. Tap Set default storage location. 3. Tap an option or add an account to set the default. Delete contacts Delete a single contact or multiple contacts.
  • Page 100 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. Add to Reload webpage Bookmarks Access Bookmarks Access Tabs Navigate TIP Visit samsung.com/us/support/owners/app/samsung-internet for more...
  • Page 101 1. From Internet, tap Bookmarks. 2. Tap a bookmark entry. Save a web page There are several options to save a webpage in the Samsung Internet app. ◌ From Internet, tap Tools > Add page to for the following options: •...
  • Page 102 Apps Share pages Web pages can be shared with your contacts. ◌ From Internet, tap Tools > Share, and follow the prompts. Secret mode Pages viewed in secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows.
  • Page 103 Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌ From Messages, tap Compose new message. Open More options Record voice message Add attachments Message search To quickly locate a message, use the search feature.
  • Page 104 Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete all, and confirm when prompted. Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation.
  • Page 105 Apps Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message. 1. From Settings, tap Notifications > Advanced settings. 2. Tap Wireless Emergency Alerts to customize notifications for emergency alerts.
  • Page 106 Apps My Files View and manage files stored on your device, including images, videos, music, and sound clips. You can also access and manage files saved to your cloud accounts and SD card, if supported. Search Storage locations Additional locations, such as an SD card and cloud accounts, are displayed here if...
  • Page 107 My Files. – Analyze storage: See what’s taking up space in your storage. – Trash: Choose to restore or permanently remove files that you delete. – Settings: View settings for the app. – Contact us: Get connected with Samsung Members.
  • Page 108 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. Access voicemail Make a video call Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 109 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 110 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 111 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 112 Apps Manage calls Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. Call log The numbers of the calls you have dialed, received, or missed are stored in the Call log.
  • Page 113 Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2.
  • Page 114 Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...
  • Page 115 Apps Before beginning your exercise regimen check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as: Pain or discomfort in your chest, neck, jaw, or arms during physical activity; • Dizziness or loss of consciousness; •...
  • Page 116 Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. Add an attachment Navigate up Assign a title...
  • Page 117 3. Use the text options to create content while audio is being recorded. Edit notes Make edits to notes you create. 1. From Samsung Notes, tap a note to view it. 2. Tap Edit and make changes. 3. Tap More options for the following: •...
  • Page 118 ™ Samsung Pay lets you make payments with your device. It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is required. For support, visit samsung.com/us/support/owners/app/samsung-pay. ◌ Tap Get started and follow the prompts.
  • Page 119 NOTE For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.
  • Page 120 Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 121: Google Apps

    Apps Google apps The following Google apps may be preloaded on your device. Apps can be downloaded from the Google Play store. Chrome Drive Gmail Google Maps Photos Play Movies & TV Play Store YouTube YT Music Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device.
  • Page 122 Apps Google Find online content with tools that learn what interests you. Turn on your personalized feed to receive customized content. Visit support.google.com/websearch to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more.
  • Page 123 Apps YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. YT Music Stream and browse playlists, albums, and artists from YouTube Music.

  • Page 124: Microsoft Apps

    Apps Microsoft apps ® The following Microsoft apps may be preloaded on your device. Apps can be downloaded from Galaxy Store and the Google Play store. Outlook LinkedIn Office OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account.
  • Page 125 Apps LinkedIn Connect and network with other professionals around the world. Office ® ® Enjoy the Word, Excel , and PowerPoint apps on your mobile device with the Microsoft Office mobile app. OneDrive ® Store and share photos, videos, documents, and more in your free online OneDrive account—accessible from your personal computer, tablet, or phone.

  • Page 126: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Lock screen and security Accounts Device maintenance Accessibility Other settings...
  • Page 127 Settings Access Settings There are a couple of ways to access your device settings. From a Home screen, swipe down and tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.
  • Page 128 Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1.
  • Page 129 Settings • Network notification: Receive notifications when open networks in range are detected. • Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks. • Wi-Fi control history: View apps that have recently turned your Wi-Fi on or off.
  • Page 130 Connections > Bluetooth. 2. Tap More options > Advanced for the following options: Sync with Samsung Cloud: Sync files transferred through Bluetooth with your Samsung account. Music Share: Let friends play music on your Bluetooth speaker or headphones. Ringtone sync: Use the ringtone set on your device when you receive calls through a connected Bluetooth device.
  • Page 131 • To set another payment service as the default, tap Others, and then tap the service you prefer. TIP NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments.
  • Page 132 Settings Airplane mode Airplane mode turns off all network connections including calling, texting, mobile data, Wi-Fi, and Bluetooth. While Airplane mode is enabled, you can turn on Wi-Fi and Bluetooth in Settings or from the Quick settings panel. ◌ From Settings, tap Connections >...
  • Page 133 • Advanced: Configure additional Mobile hotspot settings like Wi-Fi sharing and timeout settings. Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.
  • Page 134 Settings Tethering You can use tethering to share your device’s Internet connection with another device. 1. From Settings, tap Connections > Mobile hotspot and tethering. 2. Tap an option: • Tap Bluetooth tethering to share your device’s Internet connection using Bluetooth.
  • Page 135 Settings Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator. 1. From Settings, tap Connections > More connection settings > VPN. 2.

  • Page 136: Sounds And Vibration

    Settings Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network. 1. Connect an Ethernet cable to your device. 2. From Settings, tap Connections > More connection settings > Ethernet, and follow the prompts.
  • Page 137 Settings Mute with gestures Quickly mute sounds by covering the screen or turning the device over. ◌ From Settings, tap Advanced features > Motions and gestures > Mute with gestures, and tap to enable. Vibrations You can control how and when your device vibrates. 1.
  • Page 138 TIP You can also customize notifications sounds to be unique for each app using the App settings menu. System sound Choose a sound theme to use for touch interactions, charging, changing the sound mode, and Samsung Keyboard, and more. ◌ From Settings, tap Sounds and vibration > System sound and choose an...
  • Page 139 • Charging: Play a sound when a charger is connected. • Dialing keypad: Play a tone when dialing numbers on the Phone keypad. • Samsung keyboard: Play a sound when typing with the Samsung keyboard. Vibration • Touch interactions: Vibrate when you tap navigation buttons or touch and hold items on the screen.
  • Page 140 Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings. 1. From Settings, tap Sounds and vibration > Sound quality and effects. 2. Tap Equalizer to choose a music genre. UHQ upscaler Enhance the sound resolution of music and videos for a clearer listening experience.
  • Page 141 – Brief pop-up settings: Customize the Edge lighting style, colors, and enable notifications to show even while the screen is off. • Detailed: Enable the default Samsung Notification settings. Recently sent notifications You can view a list of apps that have sent notifications under Recently sent notifications.

  • Page 142: Advanced Settings

    Settings Do not disturb Do not disturb allows you to block sounds and notifications while this mode in turned on. You can also specify exceptions for people, apps, and alarms. You can also set a schedule for recurring events like sleep or meetings. ◌...
  • Page 143 Settings • Floating notifications: Enable floating notifications in either Bubbles or Smart pop-up view. • Suggest actions and replies for notifications: Get applicable suggestions for actions to notifications and replies to messages. • Notification reminders: Enable and customize periodic reminders about notifications from selected apps and services.
  • Page 144 Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Dark mode Screen brightness Motion smoothness Blue light filter Screen mode Font size and style Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity Show charging information...
  • Page 145 Settings Motion smoothness Get smoother scrolling and more realistic animations by increasing the screen’s refresh rate (Galaxy Note20 Ultra 5G only). 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Blue light filter The Blue light filter may help you sleep better and reduce eye strain.
  • Page 146 Settings Screen zoom Adjust the zoom level to make content easier to see. 1. From Settings, tap Display > Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality (Galaxy Note20 Ultra 5G only).
  • Page 147 Settings Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. ◌ From Settings, tap Display > Accidental touch protection to enable the feature. Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors.
  • Page 148 Settings Lift to wake Turn on the screen by lifting the device. ◌ From Settings, tap Advanced features > Motions and gestures > Lift to wake to enable this feature. Double tap to turn on screen Turn on the screen by double-tapping instead of using the Side key. ◌...
  • Page 149 You can secure your device and protect your data by setting a screen lock. Screen lock types Google Play Protect Security update Find My Mobile Samsung Pass Secure Folder Secure Wi-Fi Samsung Blockchain Keystore Install unknown apps Encrypt or decrypt SD card View passwords Device administration Credential storage Advanced security settings Permission manager...
  • Page 150 Settings • Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. • Always On Display: Enable the Always On Display screen. For more information, see Always On Display. Clock and information You can configure features that appear on the Lock screen, like the clock and other useful information.

  • Page 151: Samsung Pay

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
  • Page 152 Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.
  • Page 153 Settings Encrypt or decrypt SD card You can encrypt your optional memory card (not included) to protect its data. This only allows the SD card information to be accessed from your device with a password. This feature is only available on the Galaxy Note20 Ultra 5G. 1.
  • Page 154 Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌ From Settings, tap Biometrics and security > Other security settings for the following options: • Storage type: Select a storage location for credential contents. •...
  • Page 155 NOTE When using an app or service for the first time that wants to access certain features of your device, a dialog box asks if you want to permit such access. Samsung Privacy Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Privacy.
  • Page 156 Settings App permissions Configure permissions for apps that want to access your location information. 1. From Settings, tap Location > App permissions. 2. Tap an app and choose which location permissions to grant it. Options vary by app. Improve accuracy Enable other location scanning tools.
  • Page 157 Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account Account settings Remove an account Backup and restore Google settings Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.

  • Page 158: Backup And Restore

    Accounts and backup > Backup and restore for the options under Samsung Cloud: • Back up data: Configure your Samsung account to back up your data. • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.
  • Page 159 Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization Battery Storage Memory Advanced device care options Language and input  | Date and time Troubleshooting Quick optimization The quick optimization feature improves device performance through the following actions: Identifying apps that use excessive battery power and clearing unneeded items...
  • Page 160 Settings • More battery settings: – Adaptive battery: Limit battery usage for apps that you don’t use often. – Enhanced processing: Speed up data processing for the most demanding apps and games. This option uses more battery power. – Show battery percentage: Display the battery charge percentage next to the battery icon on the Status bar.
  • Page 161 Settings Mount a memory card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1.
  • Page 162 – Show icon on Apps screen: Display the icon for Device care on the Apps screen. – Automation: Optimize your device automatically at set times based on your usage patterns. – Contact us: Contact Samsung support through Samsung members. – About Device care: View version and license information about the Device care feature.
  • Page 163 Voice Assistant. ◌ From Settings, tap General management > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.
  • Page 164 • Samsung keyboard: Modify settings for the Samsung keyboard. • Google voice typing: Modify settings for Google Voice input. • Samsung voice input: Modify settings for Samsung voice input. • Keyboard button on navigation bar: Enable a button on the Navigation bar to quickly switch between keyboards.
  • Page 165 Settings Mouse and trackpad Configure pointer speed and button assignments for an optional mouse or trackpad (not included). ◌ From Settings, tap General management > Mouse and trackpad. • Under Pointer speed, drag the slider to the right to go faster or to the left to go slower.
  • Page 166 Settings Troubleshooting You can check for software updates and, if necessary, reset services on your device. Software update Check for and install available software updates for your device. ◌ From Settings, tap Software update for the following options: • Download and install: Check for software updates and install if any are available.
  • Page 167 Settings Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected. 1. From Settings, tap General management > Reset > Reset accessibility settings. 2. Tap Reset settings, and confirm when prompted. Auto restart at set times Optimize your device by restarting it automatically at set times.
  • Page 168 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 169 There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Recommended for you TalkBack...
  • Page 170 • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 171 Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • Magnifier window: Magnify content shown on the screen. •...
  • Page 172 Settings Text display You can convert speech to text and watch closed captions when viewing multimedia. ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option: • Live Transcribe: Use the microphone to record speech and convert it to text. •...
  • Page 173 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Answering and ending calls: – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (sold separately).
  • Page 174 Settings • Slow keys: Set how long a key must be held before it is recognized as a press, which helps avoid accidental key presses. • Bounce keys: Set how long to wait before accepting a second press from the same key, which helps avoid accidentally pressing the same key multiple times.
  • Page 175 Settings Installed services You can install additional assistance services for your device. ◌ From Settings, tap Accessibility > Installed services. NOTE Additional accessibility services are listed and configured here after they are installed. About Accessibility Legal and license information about the current Accessibility software is available in Settings.
  • Page 176 Settings Other settings Configure features on your device that make it easier to use. Android Auto Tips and help Dual Messenger About phone Android Auto Android Auto brings the most useful apps to your device screen or your compatible car display in a format that makes it easy for you to keep your main focus on driving.
  • Page 177 Settings TIP Tap More options > Forget all cars, to remove all accepted and rejected cars from your device. General Customize settings for Android Auto. ◌ From Settings, tap Advanced features > Android Auto for the following features: Customize launcher: Choose when apps show in Android Auto and how they •...

  • Page 178: About

    Settings System Customize system settings for Android Auto. ◌ From Settings, tap Advanced features > Android Auto for the following features: Wireless Android Auto: Allow your device to pair with cars without using a • USB cable. Google Analytics: Enable this app’s use of Google Analytics for background •...
  • Page 179 Settings About phone View information about your device, including current status, legal information, hardware and software versions, and more. 1. From Settings, tap About phone to view your phone number, model number, serial number, and IMEI information. 2. Tap additional items to view more information about your device. TIP You can view your device's FCC ID from About phone >...
  • Page 180 Learn more Videos youtube.com/samsungcare Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...
  • Page 181 About tablet > Status. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 182 Legal information Maintaining water and dust resistance CAUTION To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation.
  • Page 183 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2021 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, S Pen, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners.
  • Page 184 Legal information Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.

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