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Summary of Contents for Momentum Teri
- Page 1 Teri™ Wire-Free Outdoor Battery Camera INSTALLATION GUIDE Tori_Instruction2.indd 1 8/12/20 3:55 PM...
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Page 2: Table Of Contents
TABLE OF CONTENTS Content WHAT’S IN THE BOX? MOMENTUM SECURE APP PAIRING INSTRUCTIONS CAMERA INSTALLATION 14 FEATURES 18 TROUBLESHOOTING 26 WARRANTY Tori_Instruction2.indd 2 8/12/20 3:55 PM... -
Page 3: What's In The Box
WHAT’S IN THE BOX Accessories Tori_Instruction2.indd 1 8/12/20 3:55 PM... - Page 4 WHAT’S INCLUDED Before you Begin Check to make sure you have all the pieces and accessories that should be included in the box. For Smart Hub Installation Smart Hub Hub Power Cord Hub Power Adapter Ethernet Cable Tori_Instruction2.indd 2 8/12/20 3:55 PM...
- Page 5 WHAT’S INCLUDED For Camera Installation Teri Camera (2) Ball Mount (2) Screw Mount (2) Mounting Sticker (2) Charging Adapter Charging Cable Mounting Screw (6) Wall Anchors (6) Tori_Instruction2.indd 3 8/12/20 3:55 PM...
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Page 6: Momentum Secure App
MOMENTUM SECURE APP Downloading the App Tori_Instruction2.indd 4 8/12/20 3:55 PM... - Page 7 MOMENTUM SECURE APP • Download the Momentum Secure App from the Apple App Store or Google Play Store. • Create a new account with your email address or login to your existing account. Tori_Instruction2.indd 5 8/12/20 3:55 PM...
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Page 8: Pairing
PAIRING INSTRUCTIONS Connecting the Smart Hub Pairing Tori_Instruction2.indd 6 8/12/20 3:55 PM... - Page 9 PAIRING INSTRUCTIONS STEP 1 - Connect the Smart Hub 1. Connect the ethernet cable to the 3. Wait for the indicator light to turn Smart Hub and WiFi router. solid blue. 2. Power the Smart Hub by connecting the Hub power adapter to a nearby outlet. Tori_Instruction2.indd 7 8/12/20 3:55 PM...
- Page 10 - Pair the Smart Hub and Camera 1. Tap the + icon to add a new device. 3. Follow the on-screen app instruc- 2. Select the Teri camera option. tions to complete the pairing process. Tori_Instruction2.indd 8 8/12/20 3:56 PM...
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Page 11: Camera Installation
CAMERA INSTALLATION Installation Height Mounting Tori_Instruction2.indd 9 8/12/20 3:56 PM... - Page 12 CAMERA INSTALLATION Camera Placement • It is recommended to install the camera between 7-10 ft off the ground for the best performance. • Avoid installing in places where the camera will be directly exposed to sunlight. • Make sure you pick a spot where the camera will still get good wireless signal strength. Tori_Instruction2.indd 10 8/12/20 3:56 PM...
- Page 13 CAMERA INSTALLATION Choosing your Mount Ball Mount Screw Mount • You will find two types of mounting bases in the box. Choose one that you’re more comfortable with using. • Ball Mount: Magnetically attaches to the back of the camera. •...
- Page 14 CAMERA INSTALLATION Ball Mount Installation 1. For hard surfaces like stone, brick, or stucco, drill a hole using a 9/64 inch (3.55mm) drill bit, then insert the wall anchor. * Note: if you have a softer surface like wood, you can skip this step. 2.
- Page 15 CAMERA INSTALLATION Screw Mount Installation 1. For hard surfaces like stone, brick, or stucco, drill holes using a 9/64 inch (3.55mm) drill bit, then insert the 3 wall anchors. * Note: if you have a softer surface like wood, you can skip this step. 2.
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Page 16: Features
FEATURES Dashboard Key Features Tori_Instruction2.indd 14 8/12/20 3:56 PM... - Page 17 FEATURES Menu Add Drevice Camera Preview Add Counter Dashboard Your dashboard is your app’s home screen where you can view your devices, menu, settings, history, and more. Home History Setting Tori_Instruction2.indd 15 8/12/20 3:56 PM...
- Page 18 FEATURES Motion Zones Create and customize up to 3 motion zones so you can focus on the most important areas of your home. When motion is detected, you’ll get an alert instantly to your mobile device. Human Detection Have the camera only alert you based on human-shaped objects to help avoid false alerts due to shadows, lighting, plants, and others.
- Page 19 FEATURES Night Vision The Teri camera will make sure you stay protected day and night. The built-in in- frared LEDs turn on automatically in low light condition and allows you see up to 32 feet in the dark. Free Cloud Storage...
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Page 20: Troubleshooting
TROUBLESHOOTING Indicator Light Common Issues FAQs Tori_Instruction2.indd 18 8/12/20 3:56 PM... - Page 21 TROUBLESHOOTING Indicator Light LED Color Description LED Color Description Solid Booting Solid Booting Blinking Offline Blinking Offline Blinking Blue Pairing Mode Blinking Blue Pairing Mode Solid Green Camera Synced Solid Green Synced with Camera Solid Blue Live stream/recording Solid Blue Online in Progress Tori_Instruction2.indd 19...
- Page 22 TROUBLESHOOTING Common Issues If your camera is having app or streaming connection issues, try these steps to correct the issue. Force close the app If you’re experience issues with the app, many times it can be resolved by restarting the app.
- Page 23 Frequently Asked Questions Why can’t I find this device on the pairing list? Make sure that you’ve downloaded the correct Momentum Secure app from the app store. Do I need a microSD card to record videos? A microSD card is not necessary as every camera comes with free cloud storage that allows you to save recorded activity for 24 hours.
- Page 24 TROUBLESHOOTING Why is the video stream so slow? This may be caused by a slow connection from the camera. You can also try improving the video speed by lowering the video resolution from the camera settings. Why is the battery on the cameras running out so fast? It could be due to several reasons: •...
- Page 25 TROUBLESHOOTING Will the cameras survive outside, even in extreme hot/cold climates? The cameras are IP65 rated at can withstand constant temperatures between 14°F – 122°F. If you’re in an area with extreme hot or cold weather, it’s best to make sure the camera isn’t directly exposed to the harsh environment.
- Page 26 For further assistance, please see our help page at https://support.momentumcam.com. Disclaimers • Mobile device OS compatibility is subject to change as new versions are released. It is recommended to stay up-to-date with the latest OS versions to ensure the app will stay compatible.
- Page 27 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
- Page 28 ONE YEAR LIMITED WARRANTY The Company hereby warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, be proven defective in material or workmanship within one year parts and 90 days labor from the date of original purchase, such defect(s) will be repaired or replaced with reconditioned product (at the Company’s option) for parts and repair labor.
- Page 29 THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES. ANY IM- PLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY HEREUNDER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN A PERIOD OF 30 MONTHS FROM THE DATE OF ORIGINAL PURCHASE.
- Page 30 Call us: 1.888.818.0436 Email us: help@momentumcam.com Momentum Secure app features: To help guide you through the features of the Momentum Secure app, please refer to the user manual linked in the app or visit: support.momentumcam.com Tori_Instruction2.indd 28 8/12/20 3:56 PM...
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