Unify OpenScape Cordless IP V2 Service Documentation
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Unify OpenScape Cordless IP V2 Service Documentation

Unify OpenScape Cordless IP V2 Service Documentation

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OpenScape Cordless IP V2
Service Documentation
A31003-C1020-S100-03-7620

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Summary of Contents for Unify OpenScape Cordless IP V2

  • Page 1 OpenScape Cordless IP V2 Service Documentation A31003-C1020-S100-03-7620...
  • Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

  • Page 3: Table Of Contents

    3.5.6.2 Pole Mounting ..............57 A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 4 7.3.2.4 Handset: Problems Logging On ..........98 A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 5 Contents A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 6: Introduction And Important Notes

    You should also carefully read and observe all safety information and warnings on the communication systems and devices themselves. Familiarize yourself with emergency numbers. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 7 Symbols for specifying the source of danger more exactly The following symbols are not usually used in the manual. They explain symbols that may be depicted on the communication systems and equipment. • A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 8: Correct Use

    The communications system may only be used for the purpose described in this document and only in connection with the additional devices and components as recommended and permitted by Unify GmbH & Co. KG. The proper use of the communications system assumes correct transport,storage, assembly and setup as well as careful operation and mainte- nance.

  • Page 9: Proper Disposal And Recycling

    Used accumulators and batteries with this sign are valuable economic goods and must be recycled. Used accumulators and batteries that are not recycled must be disposed of as hazardous waste with full observance of all regulations. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 10: Standards And Guidelines On Installation

    Unify Expert WIKI at http://wiki.unify.com under the section “Declarations of Conformity”.

  • Page 11: Data Protection And Data Security

    Employees of Unify GmbH & Co. KG are bound to safeguard trade secrets and personal data under the terms of the company’s work rules. In order to ensure that the statutory requirements are consistently met during service –...

  • Page 12: Documentation Feedback

    If you have questions that are not answered by this document: • Internal employees should contact their National Support Center. • Customers should contact their retailer or the Unify Customer Support Center. When you call, please state the title and ID number of the document. Example: •...

  • Page 13: Overview

    OpenScape Cordless IP also supports the DECT protocol GAP (Generic Access Profile) and the radio protocol PN-CAP. The basic function scope required by ETSI is thus extended to include a number of Unify-specific features. Figure 1 General Overview of the DECT Manager & Integrator...
  • Page 14 • A communication system from a manufacturer • A communication system over the Internet The Communication System • Establishes the connection to a public telephone network • Enables central management of telephone connections, directories, network mailboxes A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 15: Introduction

    Acts as provisioning server for DECT registration and IP registration • Integrates multiple DECT manager to one roaming domain (future installation) In small and medium installations the Integrator and DECT manager are located on the same device. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 16 LAN master/slave: If the DECT connection between two base station seems to be not reliable enough to permanently guarantee a stable DECT over the air synchronization and a trouble-free handover, you can determine, that A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 17 In the event of loss of synchronization, the DECT IP base station stops accepting calls once all ongoing calls that were being conducted on the asynchronous DECT IP base station have ended and then it re-synchronizes the asynchronous DECT IP base station. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 18 Optimum system synchronization over DECT at synchronization over the air Standard synchronization Alternative synchronization if standard synchronization fails Figure 3 Not optimally synchronized, each DECT IP base station has only one synchronization partner A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 19 The two lower DECT IP base stations are synchronized over LAN because a solid fire door prevents DECT-based synchronization. The quick passage of data through a fire door cannot always guarantee reliable DECT synchronization. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 20: Communication Interfaces

    Depicts all communication channels of the DECT Manager & Integrator System The following list gives an overview of all communication-channels within the DECT Manager & Integrator: DECT Handset - User: Gigaset professional DECT Handsets with PN-CAP functionality A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 21 DECT IP Basestation (BSIP2) - DECT IP Basestation (BSIP2): An accurate synchronization is needed between DECT IP Basestation for seamless handover. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 22: System Configuration

    Up to 50 Handsets • The OpenScape Cordless IP Medium deployment • Up to 60 Base stations • Up to 250 Handsets per DM NOTE: Both Integrator and DECT manager, are on the same device. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 23: Small Deployment

    One base station running with All in one mode (The device is a Integrator/ DECT manager) • All other base stations running in Base only mode (The device acts as base station) A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 24: Medium Deployment

    Overview System Configuration 2.2.2 Medium deployment Definition • 1 BSIP2 running in Integrator/DECT Manager role • up to 60 base stations running in Base only mode A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 25: Dect Ip Base Station Data

    5 connections in wideband operation (G.722) Range Up to 300 m outdoors, up to 50 m indoors Codec G.711, G.722, G.729ab Quality of Service TOS, DiffServ Figure 7 DECT IP base station BSIP2 A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 26: Outdoor Case

    DECT IP base station and the building. In compliance with EN 61000-4-5, the power supply inlet on the DECT IP base station offers up to 0.5 KV overvoltage protection. Figure 8 Outdoor case with DECT IP base station A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 27: Powering The Dect Ip Base Stations

    PoE Injector and the BSIP2 is directly proportional to the length of this cable (P = I * R). Figure 9 PoE Injector A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 28: Network Requirement

    IP addresses, these must be freely available in the IP network. Failure to satisfy these conditions can result in delays in the IP network. This leads to synchronization and voice quality problems in the DECT handsets. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 29: Software License Management

    ID and the number of "DECT Manager" (in case of small and medium this will be one) for a Cordless IP system. The license file is signed by Unify CA. 2. The license file is being download from a License Server (CLS, Central License Server).
  • Page 30 Within this period of time, the one who is installing the system has to get a valid product license. After installation of the license software on the system, this license has no more time restrictions. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 31 Overview Software License Management A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 32: Planning A Openscape Cordless Ip System

    4,46 Erl User 10 Voice channels with 200 mErl/user (high traffic) Grad of Service (GoS) 0,1 % Traffic 3,09 Erl 4,46 Erl User Table 2 Recommended amount of users at 10 voice channels A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 33 37,90 Erl User 50 Voice channels with 200 mErl/user (high traffic) Grad of Service (GoS) 0,1 % Traffic 32,51 Erl 37,90 Erl User Table 3 Recommended amount of users at 10 voice channels A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 34: General

    Make sure that adequate lightning and overvoltage protection is provided for the cable feeder into the building and the DECT IP base station • Radio propagation Radio propagation is negatively influenced by A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 35: Propagation Conditions For Radio Traffic

    The different levels of radio propagation give rise to various scenarios in which radio cells are formed: • in the open with visibility • industrial sites with reinforced concrete buildings and buildings with metal facades A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 36: In The Open With Visibility

    For example, in the case of a base station installed on the southern side of a brick building, the range limit on the northern side would be attained immediately or after just a few meters, owing to the insertion loss. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 37: Indoor Areas In Buildings In Brick And Light Construction Materials

    These ceilings are dimensioned based on the purpose of the building, for example, – single-family residence – apartment building – office building – theater and so the insertion loss a also differs accordingly; see Table 4. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 38: Indoor Areas In Reinforced Concrete Buildings With Diverse Interior Layout

    • Scenario 2 - Interior in buildings of brick and light construction materials – Propagation conditions A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 39 Concrete walls cause similar conditions to those described above. Elevator shafts and stairwells must therefore often have their own base station if they are to be included in the OpenScape Cordless IP range. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 40: Determining The Installation Site

    Assuming that the distribution of handsets in buildings will be fairly uniform, additional base stations should preferably be installed on the floors above or below the minimum required base stations (see Figure 11). A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 41 < 50 m < 25 m Stair- well Elevator Floor plan 1st floor Figure 11 Base station distribution in buildings of brick and light construction materials A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 42: In Steel/Concrete Buildings

    Areas such as these, with poor propagation conditions, often require additional base stations. – If additional base stations are needed because of a large number of mobile telephones, see Figure 12. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 43 < 50 m < 25 m Stair- well Elevator Floor plan 2nd floor Figure 12 Base station distribution in interiors of brick and light construction materials A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 44 In the case of elevators, a base station can be installed in the elevator cabin itself. – If additional base stations are needed because of a large number of mobile telephones, see Figure 13. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 45 < 12 m < 25 m < 25 m < 25 m Stair- well Elevator Floor plan 3rd floor Figure 13 Base station distribution in interiors with concrete and steel dividing walls A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 46: Factory Halls And Open-Plan Offices

    – The mast used must be stable and wind-resistant. NOTE: Choose the installation site to allow maximum visibility from the base station to the service area. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 47 Mast made of wood, plastic, concrete (not metal) < 50 m < 25 m Stair- well Elevator Floor plan 1st floor Figure 14 Base station distribution for base stations with housing for outdoor use A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 48 • Brick buildings can usually be penetrated so that significant parts of them are reached by the radio waves. The supply range, however, often stops less than 10 meters beyond these buildings. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 49 Minimum supply range Hall steel/ Bldg 10 m high concrete/ 25 m mounting height Bldg A brick/15 m high Scale 1:1000 Figure 15 Base station distribution for coverage of an outdoor area A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 50: Installing Base Stations

    3. Insert the second Ethernet cable plug into a LAN socket for your local network or on the router 3 4. Close the flap Mounting the Antennas: Devices that are intended to be used as base station should be equipped with the external antennas supplied. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 51: Where Not To Install Dect Ip Base Stations

    A base station mounted on a steel or concrete pillar cannot supply the radio area which lies behind the pillar. • In lowered ceilings of metal (conductive materials, for example, carbon fibres). A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 52: Where Should Dect Ip Base Stations Be Installed

    Near windows facing in the direction of the outdoor area to be covered. – Outdoor housing, see Section 3.5.6. 1. The safety distance isolates the installation from other equipment, thus im- proving the electromagnetic compatibility (EMC). A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 53: Indoors

    Different mounting material may be needed depending on the composition of the mounting wall, for example, wood screws for wooden walls. 3. Connect the base station connection cable(s). 4. Secure the housing cover with the four screws. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 54: Ethernet Socket Allocation In The Dect Ip Base Station

    3.5.4.2 Ethernet Socket Allocation in the DECT IP Base Station Signal MDI Signal MDI-X Tx+ (V+) Rx+ (V-) Tx- (V+) Rx- (V-) Rx+ (V-) Tx+ (V+) Rx- (V-) Tx- (V+) Table 6 pin assignment of the Ethernet socket A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 55: Tools/Aids

    The outdoor housing is supplied pre-installed. – The necessary installation material is supplied loose. – Install the outdoor housing on a mast or on masonry/wood/brick walls. – Connect the cable from the communication system (see Section 3.5.4.2). A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 56: Preparatory Tasks

    2. Screw in the two M3 screws in such a manner that a clearance of about 4 mm remains between the head of the screw and the mounting wall. 3. Remove the hinged lid to connection plug X1. 4. Mount the base station on the two M3 screws. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 57: Pole Mounting

    4. Tighten the screws. 5. Connect the base station connection cable(s). 6. Secure the housing cover with the four screws. 3.5.6.3 Wall Mounting without Installation Plate Material required: four wall anchors of 8 mm diameter. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 58 2. Screw the four screws through the outdoor housing into the openings of the wall anchors and tighten the screws. 3. Connect the base station connection cable(s). 4. Secure the housing cover with the four screws. Figure 18 Drill pattern for wall mounting A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 59 Planning a OpenScape Cordless IP System Installing Base Stations A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 60: Putting Into Service

    6. The IP address of the communication server, the DHCP server and the DNS server is determined. 7. The customer data available is backed up. Optional if these services are to be used: 8. The PoE injectors are available. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 61 Putting Into Service Preparation A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 62: Configuration Hints For Pbxs

    5 Configuration Hints for PBXs In the following chapters you can find configuration notes for for different PBXs which have to be released for usage with the OpenScape Cordless IP V2 system. 5.1 OpenScape Business (OSBiz) Here you can find the configuration hints using an OpenScape Business using SIP users.
  • Page 63 Configuration Hints for PBXs OpenScape Business (OSBiz) 4. Configure the DSP Settings (primarily the Echo Cancellation) via “WBM - Expert mode - Payload - - HW Modules - Edit DSP Settings”: A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 64: Int-Dm Configuration

    "SIP Client" and store the modifications with [Apply]. Now a free SIP User should be available on "WBM - Explorers - Stations - Station - IP Clients - SIP Clients". A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 65: Step 1 - User Parameters

    Enter the following values in the input mask: Entry Value Callnumber: Name: 761 HcIP Direct inward dialing: Please do not change the other values. After that the configuration page should look like this: A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 66: Step 2 - Workpointclient Data

    Add "Generate a random PIN or enter one manually" Entry Value(example) Authentication name 6120 Authentication password OSBiz6120 UserName: 6120 Display name: 6120 Select for VoIP Provider: OSBiz Save the modifications by clicking [Set]. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 67: Openscape 4000

    OpenScape 4000 5.2 OpenScape 4000 This chapter contains configuration hints to configure a OpenScape 4000 for usage with a OpenScape Cordless IP V2 system using SIP subscribers as UFIP device. 5.2.1 Base Configuration - OpenScape 4000 Please configure SIP devices on OpenScape 4000 SoftGate or STMIX Assistant or ComWin.
  • Page 68 NOTE: Configure the following Codec Parameters via "WBM - Expert mode - Explorer - Voice Gateway - Edit Codec Parameters". Frame Sizes of 20 msec are required (mandatory.) ADD-SBCSU:15250,OPTI,IP2,1-99-8-103, UFIP,1, 1,1,1,1,1,1,0,0,N,0,0,,, N,,0,,,, Y,0,N,N,,,,,, A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 69 Configuration Hints for PBXs OpenScape 4000 ,,,,5,,,,N,NORMAL, Y,ENGLISH,0,,,0,,, ,,,,"152500",,,, ,"152500","Osc4k", A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 70: Station Configuration - Int-Dm

    OpenScape 4000 CHANGE-SDAT:15250,ATTRIBUT,MBCHL; 5.2.2 Station Configuration - INT-DM Please consider below values as configuration example at INT-DM: Settings > Mobile Devices > Administration Select the first entry and enter the following values: A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 71: Openscape Voice (Osv) V9

    OSV-Node2. If this node will fail no communication via OpenScape Cordless IP V2 would be possible anymore. This problem does not exist if OpenScape Cordless IP V2 is connected to a co- located OSV-cluster until 2nd OSV will take over the Signaling-address of the 1st node in case of node-failure.

  • Page 72: Base Configuration - Osv

    Configuration Hints for PBXs OpenScape Voice (OSV) V9 If the OpenScape Cordless IP V2 system has to be connected to a geo-separated OSV it is recommended to include OpenBranch, which is described below. OpenScape Cordless IP V2 is connected to OpenScape Voice via...
  • Page 73 Configuration Hints for PBXs OpenScape Voice (OSV) V9 A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 74 Configuration Hints for PBXs OpenScape Voice (OSV) V9 Configuration of Gateways (Page SIP) Each SIP-server (OpenBranch and/or OpenScapeVoice-signaling-IP-addresses has to be specified here). A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 75: Station Configuration - Int-Dm

    Flag "Direct Signaling". Otherwise calls from phones located on the 2nd node will not be accepted by OpenScape Cordless IP V2. If this flag is disabled the INT-DM allows only calls from the IP-address where the OpenScape Cordless IP V2 user is registered to.

  • Page 76: Limitations

    "Direct Signaling" is only supported for for SIP Transport Protocol UDP. TCP is not supported currently. • restriction: use the setting of the HPCIP user in OSV with “SRTP Disabled” to avoid interworking problems with other SRTP enabled devices. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 77: Technical Data

    • Bit rate 1.152 Mbps • Speech encoding 32 kilobit ADPCM • GAP standard Specified in DECT specification 300444 • PN CAP Unify-specific protocol enhancement • DECT Access EN 301 406 V.1.5.1 A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 78: Base Stations

    • Operating temperature indoors + 0°C to + 40°C Outdoors (in outdoor housing) - 25°C to + 40°C • Cabling 10/100 Mbps Ethernet cable, Cat. 5 and higher, 8-pin shielded RJ45 connector A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 79: Dect Manager And Base Stations

    0.5 s 0.5 s 0.5 s 0.5 s 0.5 s 0.5 s Not synchronised, DECT ready Synchronised, DECT ready Synchronised, system traffic, no DECT traffic Synchronised, DECT traffic Synchronised, DECT overload Table 8 A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 80: Poe Injector

    Single-port PoE injector in compliance with IEEE 802.3af Class 2 • Injector is included in the scope of features • The PoE injector ships with startup information and notes on LED status displays. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 81: Item Number Overview

    Technical Data Item Number Overview 6.3 Item Number Overview • Base stations – OpenScape Cordless IP V2 - Base station BSIP2 S30852-H2717-R102 – OpenScape Cordless IP V2 - Base F31505-K111-B1 and F31505-K111-B3 – OpenScape Cordless IP V2 - DECT Manager License F31505-K111-B3 –...

  • Page 82: Measuring Equipment

    6.4 Measuring Equipment • Servicetool HCS DECT Locater / Locater Technische Informations-Systeme GmbH Müller-Armack-Str.8 46397 Bocholt, Germany Tel.: (0 28 71) 27 22 - 0, (0 28 71) 3 78 62 http://www.tis-gmbh.de A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 83: Diagnosis And Maintenance

    <-85 dBm apart. Failure to maintain these values results in a loss of radio signal or a loss of synchronism which prevents the handsets from roaming to another DECT IP base station. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 84: Base Stations

    RSSI value (field strength value) – RPN value (base station number) Does the mobile telephone pick up the connection (synchronization) with the base station to be tested? – FRAQ value (transmission quality %) A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 85: Quick Verification Of Area Coverage

    > 95% are reached throughout the area. In the process, the Range Warning feature can be used as an aid for recognizing the radio area boundaries. A warning tone (range warning) is A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 86: Testing The Radio Area

    If you require more accurate results, we recommended that you use the Service tool (HCS-DECT) The following figure shows a sample display of the measuring results for a Gigaset mobile telephone when a call is in progress: A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 87 Example: RPN 018 will be display in the Gigasets as HEX-value 012H. The identifier "H" shows clearly the hexadecimal presentation. FRAQ Transmission quality in %. (frame quality) 95% to 100% satisfactory (for short periods 90% to 94% non- critical), < 95% faulty. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 88: Gigaset Family

    ... whilst at the same time..pressing the on-hook key. Service Activate the "Service" menu: Enter code 76200. Service SW version Service 4 5 6 QS data 7 8 9 Speechpath test A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 89 Press the on-hook key until the confirmation beep is heard (ascending tone sequence). The measurement values are displayed when the mobile telephone is switched on. Measurements are performed at the set intervals (see Section 7.2.1). A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 90: Deactivating Measuring Mode

    Switch the mobile telephone into service status: Press keys 1, 4, and 7 simultaneously... 1 2 3 4 5 6 7 8 9 ... whilst at the same time..pressing the on-hook key. Service A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 91 Switch off the mobile telephone: Nothing is displayed Press the on-hook key until the confirmation beep is heard (ascending tone sequence). The measurement values are not displayed if the mobile telephone is switched A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 92: Documentation Of Results

    Service tool (HCS-DECT) and documented. WARNING Any subsequent structural changes within the radio area (buildings, sites, facilities, and devices, etc.) might restrict the operation of the mobile telephones and thus require rearrangement of the base stations. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 93 2nd floor Stair- well 1st floor Elev- ator Ground floor Basement Radio area for the base station installed Installation site of the base station Figure 3 Building - Base station installation site/radio area A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...
  • Page 94 Bldg Minimum supply range Hall steel/ Bldg 10 m high concrete/ 25 m mounting height Bldg A brick/15 m high Scale 1:1000 Figure 4 Outdoors - Base station installation site/radio area A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 95: Troubleshooting

    • Mobile telephone (MT) – Logged-on mobile Synchronism symbol "Base n" (name = individual telephone, synchronized setting) on handset display is continuously visible, does with base station not blink. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 96: What Happens If

    Wait, and try again. 2. Handset was not able to complete the locations request successfully (handset contact to the system). Workaround: Repeat locations request by switching off the handset and then switching it on again. A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 97: Handset Cannot Be Reached

    4. Check if the two DECT IP base stations involved in the handover operation are synchronous. You can use the Gigaset’s measurement mode for this or the synchronism display in the OpenScape Cordless IP server software . A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

  • Page 98: Handset: Problems Logging On

    Is adequate synchronism guaranteed for the DECT IP base station in the OpenScape Cordless IP system? • Is the handset you want to log on configured on the communication server? – Test this with a random phone (optiPoint/OpenStage model). A31003-C1020-S100-03-7620, 12/2017 OpenScape Cordless IP V2, Service Documentation...

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