Toshiba U400-S1001X User Manual
Toshiba U400-S1001X User Manual

Toshiba U400-S1001X User Manual

U400-s1001x user's guide
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Satellite Pro
Series User's Guide
If you need assistance:
Toshiba's Support Web site
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Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 160
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®
U400
"If Something Goes Wrong" on
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Summary of Contents for Toshiba U400-S1001X

  • Page 1 Satellite Pro Series User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 160 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
  • Page 4: Industry Canada Requirement

    This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
  • Page 7: Wireless Interoperability

    Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
  • Page 8: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 The above Caution information applies to products that operate with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 10 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 11: Device Authorization

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 12: Radio Approvals For Wireless Devices

    The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device.
  • Page 13 Indonesia Japan Luxembourg Netherlands Pakistan Poland Russia Slovenia Sweden UAE (United Arab Emirates) Uruguay Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required.
  • Page 14 Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour la procédure à suivre. Italia: License required for indoor use. Use with outdoor installations not allowed.
  • Page 15 communication between two client devices without a Wireless LAN Access Point. This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area.
  • Page 16 Russia Slovakia Spain Switzerland/ Liechtenstein UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
  • Page 17 Bermuda Chile Curacao Ecuador Grenada Haiti Martinique Panama Puerto Rico Suriname Uruguay Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
  • Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
  • Page 19: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
  • Page 20: Bluetooth Wireless Technology And Your Health

    Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
  • Page 21: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
  • Page 24 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 26 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 27: Table Of Contents

    Keeping yourself comfortable ...41 Precautions...41 Important information on your computer’s Setting up your computer ...43 Setting up your software...44 Registering your computer with Toshiba ...45 Adding optional external devices...45 Connecting to a power source ...46 Charging the main battery...48 cooling fan ...43...
  • Page 28 Contents Using the computer for the first time ...49 Opening the display panel ...49 Your computer’s features and specifications ...50 Turning on the power ...50 Adding memory (optional) ...51 Installing a memory module ...52 Removing a memory module...57 Checking total memory ...58 Hard Drive Recovery Utilities ...59 Creating Recovery DVDs...59 Hard Disk Drive Recovery options ...60...
  • Page 29 Playing an audio CD...97 Playing optical media ...97 Recording optical media ...98 Removing a disc with the computer on...98 Removing a disc with the computer off ...99 Caring for optical discs ...99 Toshiba’s online resources ...99 keyboard ...85 ® keys ...86 Contents ®...
  • Page 30 Contents Chapter 3: Mobile Computing...100 Toshiba’s energy-saver design...100 Running the computer on battery power ...100 Battery Notice ...101 Power management ...102 Using additional batteries ...102 Charging batteries...102 Charging the main battery...103 Charging the RTC battery...103 Monitoring main battery power...104 Determining remaining battery power...105 What to do when the main battery runs low ...106...
  • Page 31 Using a supervisor password...140 Using a user password ...142 Deleting a user password...143 TOSHIBA PC Diagnostic Tool Utility...144 TOSHIBA SD™ Memory Card Format Utility ...145 TOSHIBA Power Saver ...146 Preset Power Profiles ...147 Quickly creating a new power profile ...147 Customizing a power profile ...147...
  • Page 32 Contents TOSHIBA Zooming Utility...153 CD/DVD Drive Acoustic Silencer ...154 TOSHIBA Accessibility ...155 Fingerprint Authentication Utility...156 Fingerprint utility limitations ...156 Using the Fingerprint Authentication Utility...156 Fingerprint Logon ...157 Care and maintenance of your fingerprint Fingerprint reader limitations ...158 Chapter 6: If Something Goes Wrong...160 Problems that are easy to fix ...160...
  • Page 33 Data and system configuration backup in the If you need further assistance...192 Before you contact Toshiba ...192 Contacting Toshiba ...193 Other Toshiba Internet Web sites...194 Toshiba’s worldwide offices...194 Appendix A: Hot Keys... 196 Volume Mute ...196 Password security ...196 Without a password ...196 With a password ...197...
  • Page 34 Contents Using the Automatic Switch...222 Semi-Automatic Switch Feature ...223 Glossary...224 Index...238...
  • Page 35: Introduction

    You can wake the computer from Standby mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
  • Page 36 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
  • Page 37: This Guide

    Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 38: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 39: Other Documentation

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction Other documentation 160.
  • Page 40: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your notebook computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
  • Page 41: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 42 Getting Started Selecting a place to work Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
  • Page 43: Important Information On Your Computer's Cooling Fan

    Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Standby mode).
  • Page 44: Setting Up Your Software

    Getting Started Setting up your computer NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
  • Page 45: Registering Your Computer With Toshiba

    If you decide not to register at that time, you can either double-click the Register with Toshiba icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
  • Page 46: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 47 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 48: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows green when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
  • Page 49: Using The Computer For The First Time

    NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
  • Page 50: Your Computer's Features And Specifications

    Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 51: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
  • Page 52: Installing A Memory Module

    Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
  • Page 53 Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 110. Close the display panel and turn the computer upside down to locate the memory module slot cover. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover.
  • Page 54 Getting Started Adding memory (optional) Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
  • Page 55 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch (Sample Illustration) Aligning the memory module with the socket Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
  • Page 56 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
  • Page 57: Removing A Memory Module

    Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.
  • Page 58: Checking Total Memory

    Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot A (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screws.
  • Page 59: Hard Drive Recovery Utilities

    DVDs to copy the hard drive recovery. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. Hard Drive Recovery Utilities “Installing a memory module”...
  • Page 60: Hard Disk Drive Recovery Options

    Getting Started Hard Drive Recovery Utilities To create recovery DVDs: Double-click the Recovery Disc Creator icon on the Windows clicking Start, All Programs, and then Recovery Disc Creator. Select DVD (to create Recovery media on DVDs). Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
  • Page 61 Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: Recovery of Factory Default Software...
  • Page 62 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
  • Page 63 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: Delete all data and partitions from the hard disk—This...
  • Page 64 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Select Recover without changing the hard drive partitions.
  • Page 65: Hard Disk Drive Recovery Using The Recovery Media

    When the initial screen displays, press The boot menu appears. Using the arrow keys, select the DVD option and press The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 60, to explain the available recovery options.
  • Page 66: Installing Drivers And Applications

    Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
  • Page 67: Scrolling With The Touchpad

    Scrolling with the TouchPad There are two active regions on the TouchPad scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad. To scroll horizontally, run your finger along the bottom edge of the TouchPad.
  • Page 68: Directing The Display Output When You Turn On The Computer

    Getting Started Using external display devices Turn on the external device. Set the display mode by pressing Fn + F5, or by configuring the Display Properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously.
  • Page 69: Adjusting The Quality Of The External Display

    TECHNICAL NOTE: You can also change these settings using the Display Properties box. Set the option for the video controller by clicking Start, Control Panel, Appearance and Themes, and then Display. Choose the Settings tab, click the Advanced button, select Display Device, select the applicable Monitor type, and then click Apply or OK.
  • Page 70: Setting Up A Printer

    Getting Started Connecting a printer You can connect a USB-compatible printer to your computer through the USB ports. To determine if the printer is USB- compatible, check its documentation. To make the connection, you need a suitable USB cable which may come with your printer.
  • Page 71: Connecting An Optional External Diskette Drive

    Connecting an optional external diskette drive Click Add a printer. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
  • Page 72: Turning Off The Computer

    Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
  • Page 73 If you have work in progress and are not connected to a network, use the Windows to save your system settings so that, when you turn on the computer again, you will automatically return to where you left off. TECHNICAL NOTE: Before using any of these options to shut down or turn off your computer, save your files and make sure all disk/disc activity lights are off.
  • Page 74: Using The Turn Off Computer Or Shut Down Commands

    Getting Started Turning off the computer Standby mode The Standby command places the computer into a power-saving mode. Standby holds the current state of the computer in system memory (RAM) so that, when you restart the computer, you can continue working from where you left off. Factors to consider when choosing Standby: While in Standby mode, the computer uses some main battery power.
  • Page 75 Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance.
  • Page 76 For more information about the Power Saver utility, see Power Saver” on page Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. 146. “TOSHIBA...
  • Page 77: Using And Configuring Hibernation Mode

    To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Getting Started Turning off the computer ®...
  • Page 78 The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel. 146. “TOSHIBA...
  • Page 79: Using And Configuring Standby Mode

    To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Standby for the options you want. NOTE...
  • Page 80: Closing The Display Panel

    “Taking care of your battery” on page NOTE Please handle your computer carefully to avoid scratching or damaging the surface. 146. “Power Profiles” on page 113. “TOSHIBA 108. There are “Utilities” on...
  • Page 81: Cleaning The Computer

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 82 Getting Started Caring for your computer Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable...
  • Page 83: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 84 Learning the Basics Computing tips Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 85: Using The Keyboard

    Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
  • Page 86: Ctrl, Fn, And Alt Keys

    Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
  • Page 87: Overlay Keys

    Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric...
  • Page 88: Starting A Program

    Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows If you prefer to open the program first, you have four options.
  • Page 89: Starting A Program From Windows

    Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
  • Page 90: Starting A Program From The Run Dialog Box

    Learning the Basics Saving your work Starting a program from the Run dialog box This example uses the Run command to start WordPad: Click Start, and then Run. The Run dialog box appears. (Sample Image) Run dialog box In the Run dialog box: If you know the program’s location, type the command line.
  • Page 91 Many programs offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature. Saving files ® In your Windows If you are working with a document that already has a file name, this is all you need to do.
  • Page 92: Printing Your Work

    Learning the Basics Printing your work File names The Windows contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters and numbers on the keyboard plus these characters: _ ^ $ ~ ! # % &...
  • Page 93: Backing Up Your Work

    To print a file: If your printer is not on, turn it on now. In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print.
  • Page 94: Restoring Your Work

    Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your hard disk, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files.
  • Page 95: Optical Drive Components

    Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
  • Page 96 Learning the Basics Using the optical drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs”...
  • Page 97: Playing An Audio Cd

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 98: Recording Optical Media

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 99: Removing A Disc With The Computer Off

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 100: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
  • Page 101: Battery Notice

    This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
  • Page 102: Power Management

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 103: Charging The Main Battery

    Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
  • Page 104: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
  • Page 105: Determining Remaining Battery Power

    HINT: Be careful not to confuse the battery light ( light ( When the on/off light flashes amber, it indicates that the system is suspended (using the Windows command). Power button AC power light (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait at least 16 seconds after turning on the computer before trying...
  • Page 106: What To Do When The Main Battery Runs Low

    Monitoring main battery power Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box.
  • Page 107: Setting Battery Alarms

    By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance.
  • Page 108: Power Profiles

    To do this: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window Select an appropriate profile for your work environment or create your own custom profile.
  • Page 109: Using A Hot Key To Set The Power Profile

    Using a hot key to set the Power Profile You may use a hot key to set the Power Profile. To set the Power Profile: Press pop-up window. (Sample Image) Power Profile pop-up window While continuing to press desired Power Profile. The Power Profile options are: Full Power, High Power, Normal, DVD Playback, Presentation, and Long Life.
  • Page 110: Removing The Battery From The Computer

    Mobile Computing Changing the main battery TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work.
  • Page 111: Inserting A Charged Battery

    Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.
  • Page 112 Mobile Computing Changing the main battery If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position.
  • Page 113: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
  • Page 114: Maintaining Your Battery

    Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 115: Disposing Of Used Batteries

    If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, visit www.ToshibaDirect.com, select Recycling &...
  • Page 116: Traveling Tips

    Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 117: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 118: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 119 NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: Start programs Access Microsoft...
  • Page 120: Setting Up For Communications

    Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, or use an online service, you need: A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet A way to connect to the ISP (for example modem/ ®...
  • Page 121: Connecting A Modem To A Telephone Line

    For specific information about connecting to a LAN or WAN, consult your network administrator. Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Exploring Your Computer’s Features Setting up for communications ®...
  • Page 122 Exploring Your Computer’s Features Setting up for communications Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
  • Page 123: An Overview Of Using The Internet

    An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Uploading to, and downloading files from, the Internet The Internet...
  • Page 124: Connecting To The Internet

    Exploring Your Computer’s Features An overview of using the Internet Connecting to the Internet To connect to the Internet, you need: A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet A way to connect to the ISP (for example modem/ ®...
  • Page 125: Internet Features

    Internet features The Internet offers many types of communication tools to help you perform many tasks. Internet email To send and receive email of your own, you need a mailbox on the Web or an email address. If you have an account with an ISP, you can probably set up an email address at the same time you sign up for the service.
  • Page 126: Recording Sounds

    Exploring Your Computer’s Features Exploring audio features Recording sounds You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone to the microphone jack. Using a microphone If you want to use an external microphone, connect it to the computer.
  • Page 127: Using External Speakers Or Headphones

    Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones.
  • Page 128: Using An Expresscard

    Exploring Your Computer’s Features Using an ExpressCard The Web Camera software, by default, should already be running in the System tray. Using an ExpressCard The ExpressCard slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard Before you insert an ExpressCard comes with the card to see if you need to do anything before you...
  • Page 129: Using The Bridge Media Adapter Slot

    PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy...
  • Page 130: Removing Memory Media

    Exploring Your Computer’s Features Using the Bridge Media Adapter Slot Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
  • Page 131: Using The I.link ® Port

    Exploring Your Computer’s Features ® Using the i.LINK port ® Using the i.LINK port ® The i.LINK port on the side of the computer provides an extremely fast data transfer rate. ® In addition to high speed, the i.LINK port also supports isochronous data transfer (the delivery of data at a guaranteed rate).
  • Page 132: Chapter 5: Utilities

    TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility TOSHIBA Power Saver Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility...
  • Page 133: Toshiba Assist

    TOSHIBA Accessibility Fingerprint Authentication Utility TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: Double-click the TOSHIBA Assist shortcut icon on the desktop.
  • Page 134: Connect

    Utilities TOSHIBA Assist Connect The features available in this category are: ConfigFree Bluetooth Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® Settings ® Local COM Settings...
  • Page 135: Secure

    Utilities TOSHIBA Assist Secure The features available in this category are: Supervisor password (Sample Image) TOSHIBA Assist window – Secure tab...
  • Page 136: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 137: Optimize

    The features available in this category are: TOSHIBA SD™ Memory Card Format Utility TOSHIBA Power Saver Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist...
  • Page 138: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
  • Page 139: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 140: Using A Supervisor Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 141 Click to exit. Deleting a supervisor password To delete a supervisor password: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the Supervisor Password icon.
  • Page 142: Using A User Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 143: Deleting A User Password

    Click Deleting a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Optimize tab.
  • Page 144: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 145: Toshiba Sd™ Memory Card Format Utility

    This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format, or click the SD Memory Card icon in the Optimize tab of The TOSHIBA SD Memory Card Format screen appears.
  • Page 146: Toshiba Power Saver

    The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode.
  • Page 147: Preset Power Profiles

    Type the name for your new profile, and then click OK. Customizing a power profile Select the profile to be customized in the Profile panel. Make the desired changes to the settings on the Basic Setup tab and the Setup Action tab. Click Apply, then OK. Utilities TOSHIBA Power Saver...
  • Page 148: Mouse Utility

    To access the Mouse utility: Click Start, Control Panel, Printers and other Hardware, and then Mouse, or click the Mouse icon in the Optimize tab TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories:...
  • Page 149: Toshiba Hardware Setup

    TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows system. To access it: Click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
  • Page 150 Utilities TOSHIBA Hardware Setup Display—Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Standby Mode, press Fn + F5. For more information, see the display output when you turn on the computer”...
  • Page 151 Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode-1.
  • Page 152 Standby Mode. USB bus power (DC 5V) will not be supplied if the computer is in Hibernation Mode or shutdown state. When “USB Sleep and Charge function” is Enabled in TOSHIBA Hardware Setup, the “USB Wakeup function” does not work for compatible ports.
  • Page 153: Toshiba Zooming Utility

    The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming Utility, right-click the TOSHIBA Zooming Utility “Hot Keys” on page ®...
  • Page 154: Cd/Dvd Drive Acoustic Silencer

    Double-click the icon in the task tray, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA The CD/DVD Drive Acoustic Silencer screen appears. Click Set Quiet Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD.
  • Page 155: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
  • Page 156: Fingerprint Authentication Utility

    Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 157: Fingerprint Logon

    Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
  • Page 158: Fingerprint Reader Limitations

    Utilities Fingerprint Authentication Utility Soaked or swollen finger (e.g., after taking bath) Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate. Enroll two or more fingers. Enroll additional fingers if recognition failure occurs often using enrolled fingers.
  • Page 159 Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 160: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 161 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
  • Page 162: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.
  • Page 163 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
  • Page 164: The Windows Operating System Is Not Working

    If Something Goes Wrong The Windows® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at Bulletin Step-Charging the computer’s battery (click the ® Ask Iris Connect the AC adaptor to a different power outlet, preferably in a different room.
  • Page 165: Using Startup Options To Fix Problems

    The Windows® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: Restart your computer.
  • Page 166: Internet Problems

    Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. ® operating system Help and Support:...
  • Page 167: Resolving A Hardware Conflict

    Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first. For help on hardware conflicts: Click Start, then click Help and Support. Click the Hardware link in the window’s left pane.
  • Page 168 If Something Goes Wrong Resolving a hardware conflict Direct Memory Access The data required by a device is stored in a specific place or address in memory called the Direct Memory Access (DMA). The DMA provides a dedicated channel for adapter cards to bypass the microprocessor and access memory directly.
  • Page 169: Fixing A Problem With Device Manager

    Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
  • Page 170: Memory Problems

    If Something Goes Wrong Resolving a hardware conflict To view the properties, double-click the device. The operating system displays the Device Properties dialog box, which provides an array of tabs. They may include: The General tab, which provides basic information about the device.
  • Page 171: Power And The Batteries

    TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional...
  • Page 172: Keyboard Problems

    After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 173: Display Problems

    Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad, click Start, then either Shut Down or Turn off computer, and then Restart the Computer.
  • Page 174 If Something Goes Wrong Resolving a hardware conflict The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Properties. This opens the Display Properties dialog box. The Appearance tab of this dialog box allows you to choose the colors for the screen.
  • Page 175: Disk Drive Problems

    Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 176 If Something Goes Wrong Resolving a hardware conflict You can choose one or both options: Automatically fix file system errors Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the disk. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.
  • Page 177: Optical Drive Problems

    For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with a data optical disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
  • Page 178: Sound System Problems

    If Something Goes Wrong Resolving a hardware conflict The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see does not slide out.” on page Sound system problems No sound is coming from the computer’s speakers.
  • Page 179 ® ExpressCard checklist Make sure the card is inserted properly into the slot. Make sure all cables are securely connected. Occasionally a defective ExpressCard control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective.
  • Page 180: Printer Problems

    If Something Goes Wrong Resolving a hardware conflict Click Safely remove for the device you want to swap. Select the item you wish to remove and click OK. Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Standby mode.
  • Page 181: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong Resolving a hardware conflict...
  • Page 182: Wireless Networking Problems

    To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi Verify that signal strength is good using the utility provided...
  • Page 183 Resolving a hardware conflict Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: Click Start, Control Panel. Double-click Network and Internet Connections. Right-click the name of your wireless network connection, then click Properties. Select Internet Protocol (TCP/IP), then click Properties. Select Obtain an IP address automatically.
  • Page 184: Dvd Operating Problems

    “Checking device properties” on page 169 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 185 Jumping video lines appear around the DVD-ROM video window. To change the screen’s display resolution: Click Start, Control Panel. The Control Panel window appears. Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. Click the Settings tab. Next to the words Desktop Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480.
  • Page 186: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits Click and hold the up arrow by the list or move the slide to the top. Click None. Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes.
  • Page 187: Data And System Configuration Backup In The Windows

    Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
  • Page 188 An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 189 Follow these steps to back up files in the My Documents folder to one or more optical discs: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Put a blank CD-R (CD-recordable) disc into the computer’s optical drive.
  • Page 190 If Something Goes Wrong Develop good computing habits A CD Writing Wizard will appear, prompting for a name for the CD. You may accept the default name, or enter a new (more descriptive) name. Click Next to continue. The CD Writing Wizard will now write the selected files to the CD.
  • Page 191 General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft ® Office and Adobe Photoshop toolbars for your web browser).
  • Page 192: If You Need Further Assistance

    “USB Sleep and Charge function.” In that case, use a USB port that does not have the “USB Sleep and Charge function”-compatible icon ( ) or disable the “USB Sleep and Charge function” in TOSHIBA Hardware Setup. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance.
  • Page 193: Contacting Toshiba

    Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
  • Page 194: Other Toshiba Internet Web Sites

    Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
  • Page 195 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices United Kingdom Toshiba Information Systems (U.K) Ltd.
  • Page 196: Appendix A: Hot Keys

    Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
  • Page 197: With A Password

    With a password The Fn + F1 key combination turns off the display and activates instant security. If you set a blank screen saver, pressing the Fn + F1 key combination to activate instant security will cause the screen to go blank.
  • Page 198: Power Profile

    (Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see “TOSHIBA Power Saver” on page Standby mode This hot key places the computer into Standby mode.
  • Page 199: Hibernation Mode

    Hot Keys Hibernation mode Hibernation mode This hot key places the computer into Hibernation mode. If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box.
  • Page 200: Display Modes

    Hot Keys Display modes Display modes This hot key cycles through the power-on display options. The display modes are: (Sample Image) Display options window To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
  • Page 201: Disabling Or Enabling Wireless Devices

    TouchPad™” on page (Sample Image) Disable or Enable TouchPad options Zooming applications in/out This hot key turns the TOSHIBA Zooming Utility to zoom-out. For more information, see Utility” on page This hot key turns the TOSHIBA Zooming Utility to zoom-in.
  • Page 202: Keyboard Hot Keys

    Hot Keys Keyboard hot keys Keyboard hot keys This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen resolution.
  • Page 203: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
  • Page 204: Appendix C: Using Configfree ® With Your Toshiba Computer

    Appendix C Using ConfigFree Toshiba Computer NOTE All references to Bluetooth Bluetooth ® ConfigFree communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks. NOTE For more information on using ConfigFree, see the ConfigFree online Help.
  • Page 205: Getting Started

    Click Start, All Programs, Toshiba, Networking, and then ConfigFree. Double-click the ConfigFree icon Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon the desired utility.
  • Page 206 When this setting is active (set the ConfigFree Launcher to Auto-hide mode), you can re-display ConfigFree Launcher by moving the mouse cursor to the right of the screen. (Sample Image) ConfigFree Launcher Auto-hide mode setting ® with your Toshiba Computer SUMMIT Bluetooth Wireless LAN Connectivity Doctor Profiles ®...
  • Page 207: Configfree ® Utilities

    The Connectivity Doctor displays the following information: WEP (Used, not Used) Wired connection line (link speed) Wireless connection line (signal strength and link speed) Location of wireless communication switch (identified with a yellow arrow) ® with your Toshiba Computer ® ConfigFree Utilities...
  • Page 208 Wired Equivalent Privacy (WEP) key settings. (Sample Image) Viewing device information If a problem or potential problem is detected, in most cases, a screen automatically displays showing you the possible cause and solution for the problem. ® with your Toshiba Computer ® Utilities...
  • Page 209: Search For Wireless Devices

    Bluetooth displays information about them on a virtual map. To search for wireless devices: Click the ® with your Toshiba Computer ConfigFree When checked, the ConfigFree system tray. Displays ConfigFree setting screen. Lets you create a diagnostic log, view a history of log files, or delete the history.
  • Page 210 The Search for Wireless Devices feature identifies if a device is IEEE 802.11a, b, or g. It also includes an option to display hidden access point availability. (Sample Image) Viewing Wi-Fi ® with your Toshiba Computer ® Utilities ® devices...
  • Page 211 Drag and drop the device you want to connect to the computer icon at the center of the map. The Wireless Settings screen appears. (Sample Image) Dragging a device to the Access Point (Sample Image) Wireless settings screen ® with your Toshiba Computer ® ConfigFree Utilities ®...
  • Page 212 Transferring files using Bluetooth There are several ways to use Bluetooth devices. To select the device using the Bluetooth Open the Bluetooth ® with your Toshiba Computer ® Utilities ® devices ® ®...
  • Page 213 (Sample Image) Dragging the file to the Bluetooth Or, you can right-click the file and select Send to Bluetooth Devices. (Sample Image) Selecting Send to Bluetooth Choose a file recipient. ® with your Toshiba Computer ® ConfigFree Utilities ® ®...
  • Page 214: Profile Settings

    DNS server, and WINS server settings Personal firewall settings for Internet connections Dial-up connection settings for the default connection File and printer sharing settings Printer settings for the default printer Bluetooth ® with your Toshiba Computer ® Utilities ® device ® device: ®...
  • Page 215 For example, to have Internet Explorer operating system after switching profiles, type: C:\Program Files\Internet Explorer\IEXPLORE.EXE Click OK. Press to show more capture options (Sample Image) Add Profile screen ® with your Toshiba Computer ® ConfigFree Utilities ® start in the Windows ®...
  • Page 216: Configfree ® Summit

    The SUMMIT utility uses the following types of connections: Wireless LAN via Access Point Wireless LAN via Ad Hoc LAN (same subnet) ® with your Toshiba Computer ® Utilities ® SUMMIT utility is a convenient way to share files...
  • Page 217 SUMMIT table) Files can be shared with one user or all users attending the meeting. To share a file with one user, drag and drop the file on the user’s icon. ® with your Toshiba Computer ® ConfigFree Utilities Select users...
  • Page 218 If you are the Host of the summit, and drag a file to the center of the SUMMIT table, it will automatically be sent to all SUMMIT users who can then accept or decline the file as desired. (Sample Image) Sharing a file with all users ® with your Toshiba Computer ® Utilities...
  • Page 219 Right-click the file and choose a file recipient. Click Send. An Access Point may not always be available. To find out how to use Quick Connect to launch ConfigFree Summit, see Toshiba Device” on page ® with your Toshiba Computer ConfigFree (PAN).
  • Page 220: Quick Connect

    NOTE Because the wireless LAN’s default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN’s connection setting to Infrastructure mode to match the settings on the projector.
  • Page 221 If you close ConfigFree. Direct Link Toshiba Device When Access Point is not available, use the Direct Link Toshiba Device feature to connect your computer in Ad Hoc (peer-to-peer) mode and use the Summit feature.
  • Page 222: Using The Automatic Switch

    Toshiba Device submenu. This action switches the computer’s wireless network setting to Ad Hoc mode, and launches the SUMMIT feature. (Sample Image) Using the Direct Link Toshiba Device feature Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on.
  • Page 223: Semi-Automatic Switch Feature

    Several profiles can be defined for a single SSID. In this case, several notification windows are displayed. By clicking these windows, you can switch to the profile for that location. ® with your Toshiba Computer Semi-Automatic Switch Feature icon in the system tray.
  • Page 224: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
  • Page 225 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
  • Page 226 Glossary SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 227 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
  • Page 228 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 229 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
  • Page 230 Glossary double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
  • Page 231 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a disk that keeps track of the location of files stored on the disk.
  • Page 232 Glossary Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 233 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
  • Page 234 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
  • Page 235 pointing device — Any device, such as the TouchPad or a mouse, that enables you to move the cursor on the screen. port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor —...
  • Page 236 Glossary ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up.
  • Page 237 universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
  • Page 238: Index

    48 not charging 171 power profile 198 power profile hot key 109 real-time clock (RTC) 101 removing 110 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 129 removing memory media 130 button power 51 start 119...
  • Page 239 set up 120 system resources 167 compact disc positioning 96 compact discs handling 97 removing 98 computer caring for 80 cleaning 81 moving 81 non-system disk or disk error message 163 not accessing disk drives 162 running on battery power 100 setting up 43 warning resume failure message computer lock 81...
  • Page 240 Index inserting 128 not recognized 180 problem solving 178 removing 128 external monitor not working 174 mouse 69 external diskette drive connecting 71 external display, adjusting 69 FAT (File Allocation Table) 175 file extensions 92 file, backing up 84 files backing up 93 printing 93 restoring 94...
  • Page 241 character keys 85 function keys 86 hot keys 202 not working 162 overlay keys 87 troubleshooting 172 using 85 Windows® special keys 86 keyboard, external 69 keyboard, full-size 85 lock computer, using 81 main battery removing 110 memory adding 51 problem solving 170 removing memory module slot cover 54...
  • Page 242 174 checking device properties 169 computer hangs when ExpressCard® inserted 179 computer will not power up 162 contacting Toshiba 192 corrupted/damaged data files 176 Device Manager 169 disabling a device 169 disk drive is slow 176 display is blank 173 ExpressCard®...
  • Page 243 121 television adjusting display 69 Toshiba registering computer 45 worldwide offices 194 TOSHIBA Assist 133 TOSHIBA Hardware Setup 149 Toshiba online resources 99 traveling tips 116 troubleshooting DVD player general problems 184 external keyboard 172 keyboard 172...
  • Page 244 Index wireless networking 120 Windows® Explorer 89 Windows® operating system Help and Support 166 problem solving 164 Windows® operating system desktop Windows® Start menu 88 wireless networking 120 Wizards New Connection Wizard 121 World Wide Web 123 www 123...

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