Page 1 Satellite Pro Series User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 163 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 The above Caution information applies to products that operate with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 11: Device Authorization
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 12: Radio Approvals For Wireless Devices
The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device.
Page 13 Indonesia Japan Luxembourg Netherlands Pakistan Poland Russia Slovenia Sweden UAE (United Arab Emirates) Uruguay Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required.
Page 14 Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour la procédure à suivre. Italia: License required for indoor use. Use with outdoor installations not allowed.
Page 15 communication between two client devices without a Wireless LAN Access Point. This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area.
Page 16 Russia Slovakia Spain Switzerland/ Liechtenstein UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 17 Bermuda Chile Curacao Ecuador Grenada Haiti Martinique Panama Puerto Rico Suriname Uruguay Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 19: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium...
Page 21: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 24 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 26 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 27: Table Of Contents
Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...43 Registering your computer with Toshiba ...44 Adding optional external devices...44 Connecting to a power source ...45 Charging the main battery...47 cooling fan ...42...
Page 28 Contents Using the computer for the first time ...48 Opening the display panel ...48 Your computer’s features and specifications ...49 Turning on the power ...49 Adding memory (optional) ...50 Installing a memory module ...51 Removing a memory module...56 Checking total memory ...58 Hard Drive Recovery Utilities ...59 Creating Recovery DVDs...59 Hard Disk Drive Recovery options ...60...
Page 29 Playing an audio CD...99 Playing optical media ...100 Recording optical media ...100 Removing a disc with the computer on...101 Removing a disc with the computer off ...101 Caring for optical discs ...102 Toshiba’s online resources ...102 keyboard ...88 ® keys ...89 field...93 Contents ®...
Page 30 Contents Chapter 3: Mobile Computing...103 Toshiba’s energy-saver design...103 Running the computer on battery power ...103 Battery Notice ...104 Power management ...105 Using additional batteries ...105 Charging batteries...105 Charging the main battery...106 Charging the RTC battery...106 Monitoring main battery power...107 Determining remaining battery power...108 What to do when the main battery runs low ...109...
Page 31 Using an instant password...141 Using a supervisor password...142 Using a user password ...144 Deleting a user password...145 TOSHIBA PC Diagnostic Tool Utility...145 TOSHIBA SD™ Memory Card Format Utility ...147 Mouse Utility ...148 TOSHIBA Hardware Setup...149 TOSHIBA Zooming Utility...153 CD/DVD Drive Acoustic Silencer ...154 TOSHIBA Accessibility ...155...
Page 32 Contents Fingerprint utility limitations ...156 Using the Fingerprint Authentication Utility...156 Fingerprint Logon ...157 Care and maintenance of your fingerprint Fingerprint reader limitations ...158 ConfigFree Getting Started...159 ConfigFree Chapter 6: If Something Goes Wrong...163 Problems that are easy to fix ...163 Problems when you turn on the computer...164 The Windows Using Startup options to fix problems ...167...
Page 33 If you need further assistance...192 Before you contact Toshiba ...192 Contacting Toshiba ...192 Other Toshiba Internet Web sites...193 Toshiba’s worldwide offices...193 Appendix A: Hot Keys/TOSHIBA Cards ... 195 Hot Key Cards ...195 Using the Hot Key Cards ...196 Application Cards...197 Using the Application Cards...198 Card Case...198...
Page 34: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 35 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 36: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 37: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 38: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 163.
Page 39: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your notebook computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 40: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 41 Avoid prolonged physical contact with the underside or surface of the computer. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort”...
Page 42: Important Information On Your Computer's Cooling Fan
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 43: Setting Up Your Software
NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
Page 44: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 45: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 46 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 47: Charging The Main Battery
The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows green when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the main battery charge is low and it...
Page 48: Using The Computer For The First Time
Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 49: Your Computer's Features And Specifications
Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology.
Page 50: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page...
Page 51: Installing A Memory Module
Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 52 Getting Started Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Shut Down.
Page 53 Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later.
Page 54 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot A.
Page 55 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
Page 56: Removing A Memory Module
Getting Started Adding memory (optional) Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 57 NOTE The following screen may appear when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter which time Windows When Safe Mode is suggested, this could be a sign that you may...
Page 58: Checking Total Memory
Getting Started Adding memory (optional) Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 59: Hard Drive Recovery Utilities
DVDs to copy the hard drive recovery. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. Hard Drive Recovery Utilities “Creating Recovery DVDs”...
Page 60: Hard Disk Drive Recovery Options
Getting Started Hard Drive Recovery Utilities To create recovery DVDs: Double-click the Recovery Disc Creator icon on the Windows clicking Start, All Programs, and then Recovery Disc Creator. Select DVD (to create Recovery media on DVDs). Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
Page 61 Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: Recovery of Factory Default Software...
Page 62 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 63 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: Delete all data and partitions from the hard disk—This...
Page 64 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
Page 65: Hard Disk Drive Recovery Using The Recovery Media
When the initial screen displays, press The boot menu appears. Using the arrow keys, select the DVD option and press The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 60, to explain the available recovery options.
Page 66: Installing Drivers And Applications
Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Page 67: Scrolling With The Touchpad
Scrolling with the TouchPad There are two active regions on the TouchPad scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad. To scroll horizontally, run your finger along the bottom edge of the TouchPad.
Page 68: Directing The Display Output When You Turn On The Computer
Getting Started Using external display devices Turn on the external device. Your computer will automatically detect the external display device and activate a screen with display options. Select the settings you desire and click Apply. Click OK. NOTE In the future you can change the display settings by pressing Fn + F5 Directing the display output when you turn on the computer Once you have connected an external display device, you can...
Page 69: Adjusting The Quality Of The External Display
Swap—Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window Release the Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Page 70: Connecting A Printer
Getting Started Connecting a printer Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
Page 71: Setting Up A Printer
Connecting an optional external diskette drive Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 72: Turning Off The Computer
Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
Page 73 TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again. Use the Sleep command to save your work, system settings, and current state of the desktop to memory, so that when you turn on the computer again, you will quickly and automatically...
Page 74 Getting Started Turning off the computer Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Page 75: Using The Shut Down Command
Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. Use the following steps to turn off your computer using the Shut Down command: Click Start, and then click the arrow next to the Lock button in...
Page 76 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 77: Using And Configuring Hibernation Mode
Click Apply. Click OK. Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the on/off light glows green.
Page 78 Getting Started Turning off the computer Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Hibernation mode.
Page 79 NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel.
Page 80: Using And Configuring Sleep Mode
Getting Started Turning off the computer Using and configuring Sleep mode To turn off the computer using the Sleep command: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears.
Page 81 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen To change the amount of time after which the computer enters Sleep mode: Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories.
Page 82 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 83: Closing The Display Panel
Click Apply. Click OK. Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the on/off light glows green.
Page 84: Cleaning The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 85 Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable Getting Started Caring for your computer...
Page 86: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 87 Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 88: Using The Keyboard
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
Page 89: Ctrl, Fn, And Alt Keys
Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed.
Page 90: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 91: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: Double-click the icon for the program on your desktop Use the Start menu Use Windows...
Page 92: Starting A Program From Windows Explorer
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 93: Starting A Program Using The Start Search Field
Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field (Sample Image) Start Search field in Start menu...
Page 94 Learning the Basics Saving your work Saving files In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
Page 95: Printing Your Work
Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft file name with an extension of “.doc” is assumed to be a Microsoft Word file.
Page 96: Backing Up Your Work
Learning the Basics Backing up your work Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 97: Optical Drive Components
TECHNICAL NOTE: Your optical drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change regions four times. On the fourth change, the region will be “locked in.”...
Page 98: Inserting An Optical Disc
Learning the Basics Using the optical drive Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Inserting an optical disc To insert an optical disc into the drive: Make sure the computer is turned on.
Page 99: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 100: Playing Optical Media
Play pre-recorded and recorded optical media. Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer’s detailed specifications at pcsupport.toshiba.com. ® Player and use it to select and...
Page 101: Removing A Disc With The Computer On
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 102: Caring For Optical Discs
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 103: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 104: Battery Notice
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
Page 105: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 106: Charging The Main Battery
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 107: Monitoring Main Battery Power
If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
Page 108: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( light ( When the on/off light flashes amber, it indicates that the system is suspended (using the Windows Power button AC power light (Sample Illustration) Power and battery light locations Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE...
Page 109: What To Do When The Main Battery Runs Low
With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged. TECHNICAL NOTE: The computer drains the battery faster at low temperatures.
Page 110: Conserving Battery Power
Mobile Computing Monitoring main battery power To change the default notification settings: Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings.
Page 111: Power Plans
There are various ways in which you can conserve power and extend the operating time of your battery: Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again Use the Windows These power-saving options control the way in which the computer is configured.
Page 112: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power To edit a plan or to edit advanced settings, continue to the following NOTE steps. Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change Advanced Settings to access settings for battery notification levels, hard drive power save time, etc.
Page 113: Changing The Main Battery
While continuing to press desired Power Plan. The Power Plan options are: Balanced, Power Saver, and High Performance. Release the The hot key card disappears. You are now in the selected mode. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
Page 114 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 115: Inserting A Charged Battery
Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 116: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
Page 117: Maintaining Your Battery
Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 118: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, visit www.ToshibaDirect.com, select Recycling &...
Page 119: Traveling Tips
Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 120: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 121: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 122 Exploring Your Computer’s Features Exploring the desktop Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: Start programs Open documents Adjust system settings Find files Access Windows...
Page 123: Setting Up For Communications
Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet A way to connect to the ISP (for example modem/ ®...
Page 124: Connecting A Modem To A Telephone Line
Exploring Your Computer’s Features Setting up for communications Accessing a network To access a network: At the office, connect an Ethernet cable to the RJ45 jack on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi ®...
Page 125 For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 126: An Overview Of Using The Internet
Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet...
Page 127: Connecting To The Internet
Connecting to the Internet To connect to the Internet, you need: A modem and telephone line, or a LAN connection A Web browser An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet.
Page 128: Internet Features
Exploring Your Computer’s Features Exploring audio features Internet features The Internet offers many types of communication tools to help you perform many tasks. Internet email To send and receive email of your own, you need a mailbox on the Web or an email address. If you have an account with an ISP, you can probably set up an email address at the same time you sign up for the service.
Page 129: Recording Sounds
Recording sounds You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone. Using a microphone If you want to use an external microphone, connect it to the computer. Click Start, All Programs, Accessories, and then Sound Recorder.
Page 130: Web Camera
Exploring Your Computer’s Features Web Camera To play back sound files through external speakers or headphones: Locate the headphone jack on the computer. Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack. The headphone jack requires a 16-ohm stereo mini-jack.
Page 131: Removing An Expresscard
NOTE You may first need to remove the card slot protector before you can insert a card. Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCard Push the ExpressCard into the slot until it locks in place. Removing an ExpressCard Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove.
Page 132: Using The Bridge Media Adapter Slot
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy...
Page 133: Removing Memory Media
Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
Page 134: Chapter 5: Utilities
TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility CD/DVD Drive Acoustic Silencer...
Page 135: Toshiba Assist
Fingerprint Authentication Utility ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 136: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ConfigFree Bluetooth Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® Settings ® Local COM Settings...
Page 137: Secure
Secure The features available in this category are: Supervisor password User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
Page 138: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 139: Optimize
Optimize The features available in this category are: Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility TOSHIBA SD™ Memory Card Format Utility (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist...
Page 140: Toshiba Application Installer
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
Page 141: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 142: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 143 Click OK. Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 144: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 145: Deleting A User Password
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 146 Utilities TOSHIBA PC Diagnostic Tool Utility The TOSHIBA PC Diagnostic Tool window appears. Click the Diagnostic Tool tab. (Sample Image) TOSHIBA PC Diagnostic Tool window Select the devices that you would like to test by clicking the check box that appears to the left of the device.
Page 147: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
Page 148: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories:...
Page 149: Toshiba Hardware Setup
Windows system. To access it: Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
Page 150 Utilities TOSHIBA Hardware Setup Display—Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep Mode, press Fn + F5. For more information, see display output when you turn on the computer”...
Page 151 Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode-1.
Page 152 Sleep Mode. USB bus power (DC 5V) will not be supplied if the computer is in Hibernation Mode or shutdown state. When “USB Sleep and Charge function” is Enabled in TOSHIBA Hardware Setup, the “USB Wakeup function” does not work for compatible ports.
Page 153: Toshiba Zooming Utility
Adobe Acrobat Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
Page 154: Cd/Dvd Drive Acoustic Silencer
CD/DVD Drive Acoustic Silencer To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming Utility, right-click the click Help. CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly.
Page 155: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 156: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 157: Fingerprint Logon
Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
Page 158: Fingerprint Reader Limitations
Utilities Fingerprint Authentication Utility Soaked or swollen finger (e.g., after taking bath) Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate. Enroll two or more fingers. Enroll additional fingers if recognition failure occurs often using enrolled fingers.
Page 159: Configfree
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 160: Configfree ® Utilities
Click Start, All Programs, Toshiba, Networking, and then ConfigFree. Double-click the ConfigFree icon Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
Page 161 Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in ® “profiles.” ConfigFree network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Page 162 Utilities ConfigFree® To create a profile: Click the Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. icon in the Notification Area.
Page 163: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 164: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 165 Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
Page 166 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 167: The Windows Operating System Is Not Working
The Windows Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
Page 168: Internet Problems
If Something Goes Wrong The Windows Safe Mode with Command Prompt Enable Boot Logging Enable low-resolution video (640x480) Last Known Good Configuration (advanced) Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement Start Windows When you highlight each option using the arrow keys, Windows displays information about each option at the bottom after Description.
Page 169: The Windows Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 170: Fixing A Problem With Device Manager
If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: Get the most recent drivers from the manufacturer. Disable the device.
Page 171: Memory Problems
The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. The Driver tab, which displays the drivers being used by the device.
Page 172: Power And The Batteries
If Something Goes Wrong Resolving a hardware conflict NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional...
Page 173: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 174: Display Problems
If Something Goes Wrong Resolving a hardware conflict Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.
Page 175 Try adjusting the contrast and brightness controls on the external monitor. Press priority is not set for the built-in screen. The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize.
Page 176: Disk Drive Problems
If Something Goes Wrong Resolving a hardware conflict Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 177 You can choose one or both options: Automatically fix file system errors Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the disk. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.
Page 178: Optical Drive Problems
For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the...
Page 179: Sound System Problems
The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see does not slide out.” on page Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control.
Page 180 If Something Goes Wrong Resolving a hardware conflict ExpressCard Make sure the card is inserted properly into the slot. Make sure all cables are securely connected. Occasionally a defective ExpressCard control. If another computer with an ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective.
Page 181: Printer Problems
Select the item you wish to remove and click OK. Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see mode”...
Page 182: Modem Problems
Make sure the line has a dial tone. Connect a telephone handset to the line to check this. The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com.
Page 183: Wireless Networking Problems
To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an...
Page 184 If Something Goes Wrong Resolving a hardware conflict Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: Click Start, and then Network. Click View Status. Click Details. Verify that the DHCP Enabled setting is set to Yes. Click Close.
Page 185: Dvd Operating Problems
“Checking device properties” on page 170 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 186: Develop Good Computing Habits
If Something Goes Wrong Develop good computing habits Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: Right-click on the desktop and click Personalize in the menu.
Page 187: Data And System Configuration Backup In The Windows
Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
Page 188 If Something Goes Wrong Develop good computing habits In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.
Page 189 An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 190 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft Office and Adobe toolbars for your web browser).
Page 191 “USB Sleep and Charge function.” In that case, use a USB port that does not have the “USB Sleep and Charge function”-compatible icon ( ) or disable the “USB Sleep and Charge function” in TOSHIBA Hardware Setup. If Something Goes Wrong Develop good computing habits ®...
Page 192: If You Need Further Assistance
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 193: Other Toshiba Internet Web Sites
Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...
Page 194 Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO...
Page 195: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system...
Page 196: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 197: Application Cards
TOSHIBA Zooming utility For more information, refer to Utility” on page 153. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page “TOSHIBA Assist”...
Page 198: Using The Application Cards
To launch an application using the Application Cards: Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 199: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 200: Lock (Instant Security)
Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options hot key function activates instant security. The user...
Page 201: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 202: Sleep Mode
Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
Page 203: Hibernation Mode
Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page Selecting this Card or pressing the hot key displays the...
Page 204: Output (Display Switch)
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 205: Display Brightness
To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
Page 206: Disabling Or Enabling Wireless Devices
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices* installed in your computer. The wireless modes are: Selecting this Card or pressing the hot key displays the...
Page 207: Disabling Or Enabling The Touchpad
Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Disabling or enabling the TouchPad™” on page Selecting this Card or pressing the hot key displays the following options:...
Page 208: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 209: Keyboard Hot Key Functions
This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key turns the TOSHIBA Zooming Utility to zoom-out. This hot key turns the TOSHIBA Zooming Utility to zoom-in.
Page 210: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 211: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 212 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
Page 213 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 214 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 215 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 216 Glossary default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 217 double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
Page 218 Glossary file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a disk that keeps track of the location of files stored on the disk.
Page 219 Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 220 Glossary liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 221 network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 222 Glossary Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device —...
Page 223 RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Page 224 Glossary universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
Page 225: Index
172 notification 109 power plan 201 power plan hot key 112 real-time clock (RTC) 104 removing 113 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 132 removing memory media 133 button power 50 start 122...
Page 226 Index computer caring for 83 cleaning 84 moving 84 non-system disk or disk error message 166 not accessing disk drives 165 running on battery power 103 setting up 42 warning resume failure message computer lock 84 computing tips 86 ConfigFree® 159 connecting to a power source 45 connection set up 124...
Page 227 external display, adjusting 69 FAT (File Allocation Table) 176 file extensions 95 file, backing up 87 files backing up 96 printing 95 restoring 96 saving 93 fingerprint authentication 156 fingerprint Authentication Utility using 156 Fn keys 89 function keys 89 hardware conflicts 169 resolving 170 headphones...
Page 228 Index lock computer, using 84 main battery removing 113 memory adding 50 problem solving 171 removing memory module slot cover 53 memory module inserting 54 installation 51 removing 57 memory module slot 53 microphone 129 modem connecting to telephone line 124 problem solving 182 monitor 67 connecting 67...
Page 229 175 checking device properties 170 computer hangs when ExpressCard® inserted 180 computer will not power up 164 contacting Toshiba 192 corrupted/damaged data files 177 Device Manager 170 disk drive is slow 177 display is blank 174 ExpressCard® 179...
Page 230 124 television adjusting display 69 Toshiba registering computer 44 worldwide offices 193 TOSHIBA Assist 135 TOSHIBA Hardware Setup 149 Toshiba online resources 102 traveling tips 119 troubleshooting DVD player general problems 185 external keyboard 173 keyboard 173...

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Satellite pro u400 series

Toshiba U400-S1001V User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

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Summary of Contents for Toshiba U400-S1001V