Wireless Networking Problems - Toshiba S300-EZ1511 User Manual

196
If Something Goes Wrong
Resolving a hardware conflict

Wireless networking problems

NOTE
❖
If your computer is equipped with an internal Wi-Fi
verify that the Wireless antenna ON/OFF switch is ON (the
wireless indicator light
❖
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
configuration issue.
NOTE
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi
❖
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
❖
Verify that the Service Set Identifier (SSID), or network name,
is correct—i.e., that it matches the SSID assigned to the access
point you are attempting to connect through. SSIDs are case-
sensitive. Toshiba provides a Client Manager utility for setting
and managing SSIDs.
❖
Check the Control Panel's Hardware and Sound Device
Manager to verify that the Wi-Fi
Windows
Carefully note any error messages—these will be very helpful
if you should confer with a support technician at a later time.
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
®
Windows Help and Support or contact your computer technician.
To determine if your computer has an internal Wi-Fi
the device list in Device Manager (part of the Windows
Panel, Hardware and Sound). Some Toshiba models may have a
Wireless antenna ON/OFF switch even though they do not have an
®
internal Wi-Fi adapter.
®
adapter.
®
operating system, and that the driver is loaded.
®
will be lit).
®
access point or router then it may be a
®
adapter is recognized by the
) networking.
®
adapter,
®
adapter, check
®
Control