Advertisement
Step 1: Activate your TiVo Service
If you bought your TiVo BOLT at a retail location such as Best Buy or Amazon, activate your
service at www.tivo.com/activate or by calling TiVo Customer Support at 1-877-367-8486. If
you purchased your TiVo BOLT from tivo.com, your TiVo BOLT is likely pre-activated and ready
for set up, and you can skip this step.
To activate your service, you'll need your TiVo Service Number (TSN).
Write it here for reference:
_____________________________________________
Step 2: Order a CableCARD
If you use cable, your TiVo BOLT needs a CableCARD decoder to receive your cable
programming. Pick up a multi-stream CableCARD (M-CARD) at your nearest cable service
center, or order one from your cable company.
Don't wait for your CableCARD to set up your TiVo BOLT. You'll
be able to watch non-encrypted TV channels and streaming apps
(like Netflix and Amazon Prime
If you want to learn more about CableCARD setup, visit the Welcome
Center and review "Setup and connect" at www.tivo.com/welcome.
If you receive over-the-air programming from an HD antenna, skip this step.
TSN
(cable users only)
™
1
) until your CableCARD arrives.
CableCARD
Activation Support
™
When you install your CableCARD, you'll be prompted to call your cable provider to activate or
pair your CableCARD. Phone numbers for the most commonly-used cable providers are listed
below.
Note: Some cable companies require additional equipment, like digital tuning adapters. Be sure to ask
your cable provider if additional accessories are required to compete your setup.
Charter Communications – Support
1-888-438-2427
Comcast/XFINITY – CableCARD Activation
1-877-405-2298
Cox – CableCARD Activation
1-877-820-8202
Insight Communications – Support
1-866-440-1024
Mediacom – CableCARD/Self-Install
Activation Line – 1-866-848-7064
Optimum – Support
1-866-670-0855
RCN – CableCARD/Self-Install Activation
1-888-891-7770
Suddenlink – Support
1-888-822-5151
Time Warner – CableCARD Activation
1-866-606-5889
Verizon FiOS – Automated Activation Line
1-888-897-7499
http://www.verizon.com/fiostv/selfinstall/
Advertisement
