Do you have a question about the Bolt and is the answer not in the manual?
Questions and answers
ROSIE APODACA
February 9, 2025
HOW DO I RECONNECT BOLT TO THE INTERNET SHOWS C27 ISSUE
1 comments:
Mr. Anderson
February 11, 2025
To reconnect the TiVo BOLT to the internet and resolve the C27 issue, follow these steps:
1. Check Network Connectivity: Ensure your home network is functioning by verifying that other devices can browse the internet. 2. Verify IP Address: Confirm that the TiVo BOLT’s IP address matches the network range (e.g., if your computer’s IP starts with 192.168.1, the TiVo BOLT’s IP should also start with 192.168.1). 3. Restart TiVo BOLT: Restart the device by following the instructions in the manual. 4. Check Physical Connections: Ensure all cables are securely connected and network equipment (routers, hubs, access points) is powered on. 5. Restart Network Devices: Unplug your router or wireless access point, wait a moment, and plug it back in. 6. Verify Network Settings: Go to 'Settings & Messages' > 'Network Settings' on the TiVo BOLT and ensure settings are correct. 7. Update Router Firmware: If you use a router, home gateway, or access point, update its firmware to the latest version. 8. Manually Connect to TiVo Service: Go to 'Settings & Messages' > 'Network Settings' > 'Connect to the TiVo service Now.'
Following these steps should help reconnect the TiVo BOLT to the internet and resolve the C27 issue.
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TiVo BOLT unified entertainment system. “Dolby” and the Double-D symbol are trademarks of Dolby Laboratories. Your use of this product is subject to TiVo's User Agreement and Privacy Policy. Visit www.tivo.com/legal for the latest versions. HDMI, the HDMI logo, and High-Definition ®...
1. Activate the TiVo ® service. The TiVo service is what makes your TiVo BOLT smart. It includes everything from your When we talk about the TiVo service, here are some terms you show listings to SkipMode ™ and OnePass ™...
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TiVo service. If the TiVo BOLT is the body, the TiVo service is the brains! The TiVo BOLT uses the program information provided by the TiVo service to power the program guide, allow you to search for shows, and more.
QUICK TOURS QUICK TOUR - THE TIVO CENTRAL® SCREEN QUICK TOUR - MY SHOWS QUICK TOUR - ONEPASS™ SEARCHES QUICK TOUR - SKIPMODE™ QUICK TOUR - QUICKMODE™ QUICK TOUR - STREAMING VIDEOS QUICK TOUR - WATCHING LIVE TV QUICK TOUR - THE TIVO APP...
The TiVo Central screen is the starting point for just about everything you do with your TiVo BOLT. From the TiVo Central screen, you can see a list of all your recorded shows and streaming videos, find new shows to watch, explore great video on demand choices, and more.
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QUICK TOURS DISCOVERY BAR The Discovery Bar is the bar of thumbnail images across the top of most TiVo menu screens. What you’ll see in the Discovery Bar depends on you! Often, the Discovery Bar displays ideas for show you might like based on what shows you record and mark as your favorites.
A small bar underneath the words “My Shows” on the My Shows screen lets you know how much space you have available for new recordings on your TiVo BOLT. If you don’t want to see the amount of space used, hide the bar by pressing the button on your TiVo remote while viewing the My Shows screen.
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Streaming videos to learn more. • TiVo Suggestions If you have auto-recording of Suggestions turned on, any recorded Suggestions appear here. • WishList® searches If your WishList searches are set to auto-record, any matches will be added to a WishList folder.
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QUICK TOURS SEASON SELECTOR If a OnePass group contains more than one season and more than 30 episodes, a season selector will be displayed at the top of the list. Use it to easily jump between seasons. PROGRESS BAR When you watch a OnePass recording, a progress bar will appear next to its title in the OnePass folder.
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QUICK TOURS PROGRAM DETAILS SCREEN You can highlight any show in My Shows and press SELECT to see the program details screen, which offers these options: • Play (or Resume playing if you’re returning to a partially watched show). • Delete (or Stop recording if recording is in progress). •...
TiVo Service does it for you, so you can start watching right away! And here’s even better news: streaming videos don’t take up any disk space! So when your OnePass includes streaming videos, you get more choices without having to worry about saving space for other recordings.
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Choose a different season. Only want new episodes? Choose ‘New episodes only.’ Rent or buy: Decide whether to include episodes that need to be purchased before viewing. (The TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing.) If your OnePass includes recordings, the following options are also available: Record Skip reruns or watch them all? Choose ‘New only’...
The SkipMode feature is available only on certain recorded shows; we hope to make it available for the most popular shows on the most popular channels watched by TiVo subscribers. That means you’ll find SkipMode availability on many shows that you record between 4:30 p.m.
QUICK TOURS QUICK TOUR - QUICKMODE™ It’s not fast-forward, it’s QuickMode! QuickMode lets you watch a show 30% faster, while also letting you hear what everyone is saying. QuickMode is available while you’re watching a recorded show, or if you’re “behind” live TV (for instance, if you have rewound a show that’s airing live).
QUICK TOURS QUICK TOUR - STREAMING VIDEOS When you look for movies or individual episodes of series using the TiVo menus, your options include videos available to stream from all of your video providers -- no need to switch to a different app! When you find a streaming video, choose ‘Watch now to watch it ’...
WATCHING MULTIPLE SHOWS AT ONCE Your TiVo BOLT can watch (and record!) up to four shows at the same time. Go ahead, try it: 1. First, press PAUSE to pause the live TV show you’re watching. Let’s call the tuner you’re watching “Tuner 1.”...
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Up to 30 minutes of the current channel’s broadcast is always being saved, even when you’re not recording. When you change channels, the TiVo BOLT clears the saved portion on the tuner you’re watching and starts saving again on the new channel. So, if the saved portion is important to you, either record the program or don’t change the channel.
Easily stream or download recordings to your mobile device using the TiVo app! (Bonus: The TiVo app also lets you schedule recordings, control live TV, search for shows, and more!) Download the free TiVo app from the App Store or Google Play.
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FINDING & MANAGING SHOWS USING THE GUIDE AND MINI-GUIDE TO FIND SHOWS 18 SEARCHING, BROWSING, AND MORE RECORDING BY TIME OR CHANNEL CREATING WISHLIST® SEARCHES MANAGING RECORDINGS & ONEPASS SEARCHES SETTING ONEPASS & RECORDING OPTIONS...
The on-screen program guide displays up to two weeks of TV programming at the touch of a button — the GUIDE button on your TiVo remote. You can choose to display the guide as a grid, or use the TiVo Live Guide (shown here). When you’re viewing the guide, press button to display Guide Options and choose the view you want.
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FINDING & MANAGING SHOWS CHOOSING CHANNELS FOR THE GUIDE You can use the Guide Options screen to choose which channels to display in the guide. All Display all channels available from your service provider, even channels you don’t receive. My Channels Display only the channels that are checked in the Channel List (recommended).
Search by show title, episode title, show description, or person name (actor, director, etc.). The TiVo service searches upcoming TV shows and movies, streaming videos (from sources like Hulu Plus, Netflix, and Amazon), and video on demand from your cable provider (if available) all at the same time.
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Browse specific categories of TV shows and movies, including what to watch right now! From the TiVo Central screen, select ‘Find TV, Movies, & Videos,’ then choose ‘Browse TV & Movies.’ You’ll be able to browse for shows using any of the following: New &...
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THE DISCOVERY BAR The Discovery Bar appears at the top of most TiVo screens. What you’ll see in the Discovery Bar depends on you! Often, the Discovery Bar displays ideas for show you might like based on what shows you record and mark as your favorites.
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Want to see what TiVo Suggestions are ready to watch? Here’s how to find them: • TiVo Suggestions appears as a category in the left column of the categorized My Shows list. Highlight it to see all of your recorded Suggestions.
FINDING & MANAGING SHOWS RECORDING BY TIME OR CHANNEL It’s easy to find shows by browsing by time or channel. From the TiVo Central screen, choose ‘Manage Recordings & OnePass.’ From there, you can set up a manual recording for a specific date/time, look for something to watch a particular time, or browse the shows on a particular channel.
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Browse shows on a specified day and time. You can filter the list to see only shows in a particular category. For example, you can browse all movies airing on Saturday night. 1. From the TiVo Central screen, choose ‘Manage Recordings & OnePass.’Choose ‘Find by Time.’...
My Shows list. CREATING A WISHLIST SEARCH Creating a WishList search is simple: 1. From the TiVo Central screen, choose ‘Find TV, Movies, & Videos,’ then ‘WishList Searches.’ 2. Select ‘My WishLists,’ then ‘Create a new WishList Search.’...
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5. When you’re finished entering search criteria, select ‘Done creating this WishList Search.’ After you’ve created the WishList search, your TiVo box will automatically record any shows matching your search, unless you decide to turn the auto-recording feature off. Each auto-...
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• Modify recording options Change auto-record settings, choose the whether to record repeats and how many shows to keep, and more. • Don’t auto-record shows/Auto-record shows Choose whether your TiVo DVR will automatically record any shows matching your WishList search criteria until you modify or delete the WishList search.
USING THE TO DO LIST To view the To Do List, choose ‘Manage Recordings & OnePass’ from the TiVo Central screen, then choose ‘To Do List.’ You’ll see a list of all shows scheduled to record in the next two weeks, including shows that have conflicts with other recordings.
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Central screen, then choose ‘OnePass Manager.’ Prioritizing your OnePasses and WishList searches is important in case of recording conflicts (when too many shows are scheduled to record at the same time). Because your TiVo ® BOLT has multiple tuners, and because OnePass works best when you include streaming videos, recording conflicts should be minimized.
Rent or buy: Decide whether to include episodes that need to be purchased before viewing. Note that the TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing. (OnePass only.) Record Skip reruns or watch them all? Choose ‘New only’...
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Keep Until Choose how long to keep a recording (or each episode of a repeating recording). ‘Space needed’ is the default setting, or choose ‘Until I delete’ and your TiVo box won’t delete this episode to record something new. (Single recording or OnePass with...
WATCHING SHOWS MOVING AROUND WITH THE STATUS BAR In general, watching shows works the same whether you’re watching live TV, recordings, streaming shows, or video on demand. You can always press PLAY , PAUSE , FAST FORWARD , and REWIND to display a status bar and move around in the show.
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Whenever you change channels, the saved portion of the old show is cleared, and the TiVo anything else that is not part of the BOLT starts saving the show on the new channel. If you’re behind live TV and watching show.
WATCHING SHOWS GETTING INFORMATION WITH THE INFO BANNER The info banner displays the show’s title, description, ratings, and other information. It appears whenever you change the channel. To view the info banner while watching a show, press INFO. Icons in the info banner are shortcuts to corresponding features. Use the UP/ DOWN arrows highlight an icon, then press SELECT.
*Not all programming may be transferred using the Mulit-Room Viewing or Mini. The TiVo Mini lets you watch live TV and stream shows from any other TiVo DVR on TiVoToGo™ features due to the use of your network. See tivo.com/mini to learn more.
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WATCHING SHOWS If you are streaming the recording, you can start to watch it immediately. If you are transferring the recording, you can choose to watch it as it transfers, or continue browsing and choosing shows to transfer. If the show is paused on the Living Room DVR, you’ll have the option to watch or transfer it from the paused location, or to watch or transfer it from the beginning.
VIDEO ON DEMAND & MORE VIDEO ON DEMAND OPTIONS Your TiVo BOLT has access to a huge array of on-demand movies, TV shows, and videos. Shows and movies from video providers appear in your results when you browse or search the TiVo menus.
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Demand” option. VUDU TiVo BOLT users have access to the vast library of shows and movies on Vudu! Log in or sign up for Vudu right on your TiVo box to start streaming! When you search for shows on your TiVo box, your results will include shows available from Vudu.
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Search or browse for shows and movies available on Hulu Plus from the ‘Find TV, Movies, and Videos’ menu, or go to the main Hulu Plus screen accessed above. When you search or browse using the TiVo menus, shows available from Hulu Plus display a Hulu Plus logo on the right side of the screen.
Want to buy movie tickets on line? Watch music videos? Burn a few minutes with a quick game? Just go to TiVo Central and select ‘Apps & Games.’ New apps and games for your TiVo BOLT are available frequently, so keep checking back.
Customer Support. This screen contains your TiVo service number, TiVo BOLT manufacturer, model number, software version, storage capacity, and information about recent connections to the TiVo service. Use the CH UP/DOWN button to see the rest of the screen. Media Access Key Your Media Access Key keeps your TiVo recordings secure and prevents them from being played or transferred outside your home network.
This screen is the place to start if you are having trouble with your TiVo box. Find helpful troubleshooting advice for common issues. RESTART BOX Use this screen to shuts down the TiVo BOLT and start it up again. This will not affect recorded shows, OnePass ®...
Parental Controls help you make sure your family has access to only those shows you want them to watch. From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Parental Controls.’ (Or, select the padlock icon from the info banner.) The padlock icon in the info banner shows the current state of Parental Controls.
HELP, SETTINGS, & MESSAGES LOCK CHANNELS When a channel is locked, the Parental Controls PIN must be entered to view the channel. You can lock specific channels, or all channels. CHANGE PIN Enter a new PIN, then re-enter the new PIN to confirm.
HELP, SETTINGS, & MESSAGES USER PREFERENCES From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘User Preferences’ to customize the display of closed captioning, turn the video window on/off, and much more. CLOSED CAPTIONING Change the way the TiVo BOLT displays closed captioning text.
CHANNEL LIST The channel list is the list of channels provided by your TV programming source. The TiVo BOLT uses this list to determine which channels to display in the guide and which channels are available for searching and recording shows.
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HELP, SETTINGS, & MESSAGES SIGNAL STRENGTH Use the Signal Strength screen to test the incoming signal on specific channels. The signal strength meter can help diagnose signal issues. For example, adding multiple RF splitters to your RF cable source (the cable coming from the wall) can result in reduced signal strength on some channels.
If you have an A/V receiver or home theater system that supports Dolby Digital audio, use setting, the audio signal will be this setting to choose how the TiVo BOLT will record and output digital audio. Check your downmixed from Dolby Digital A/V receiver or home theater system manual for its capabilities.
Letterbox is used to fit a 16 x 9 show on a 4 x 3 screen, and sidebox is used to fit a 4 x 3 show on a 16 x 9 screen. Choose which color the TiVo BOLT should use when it adds letterbox or side bars to the picture: gray or black.
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HELP, SETTINGS, & MESSAGES The TiVo BOLT receives all video signals, including UltraHD/4K (2160p), 1080i, 720p, 480p and 480i. If you are using an HDMI ® cable to connect your TiVo BOLT to your television, the TiVo BOLT will automatically set the optimal resolution for your TV.
When choosing your connection type, note that wireless connection speeds are typically not fast enough to stream shows reliably. If you want to use the BOLT to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is recommended.
The network settings options will vary depending on whether you’re using a wired (Ethernet or MoCA) or wireless connection. Note: If you want to use the TiVo BOLT to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is required. Wireless connection speeds are typically not fast enough to stream shows reliably.
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WIRELESS SETTINGS Note: If you want to use the BOLT to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is required. Wireless connection speeds are typically not fast enough to stream shows reliably.
The TiVo BOLT remote control is an RF remote. This means that the remote can control your TiVo box even if the box is not in direct line of sight with the remote (for instance, if it is behind a cabinet door).
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2. Wait until the amber activity light on the remote flashes five times. Your remote is paired! Once a remote is paired with a TiVo Roamio Pro, it will only work in RF mode with that DVR. It will continue to work with other DVRs in IR mode (in which the Activity light DVR must be in line-of-sight to communicate with the remote).
NAME THIS DVR Set or change the name of your TiVo BOLT. You can choose from a list of suggested names or create your own. NETWORK REMOTE CONTROL You can integrate your TiVo BOLT, home automation, and entertainment control devices on your network.
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LIGHTS The lights on the TiVo BOLT’s front panel indicate when the TiVo BOLT is receiving power, recording, receiving a transferred show, or downloading shows over the network connection. You can choose to turn the lights on or off. Even if you choose to turn off the front panel lights, one of the lights on the front panel will flash briefly when a button on the remote is pressed.
HELP, SETTINGS, & MESSAGES MESSAGES From time to time, you may receive messages from the TiVo service. Messages may alert you to information about your account, new TiVo service features, important TV schedule changes, channel lineup changes, or other information.
When the TiVo BOLT is in Standby: • Your TV shows a black screen and the lights on the front of the TiVo BOLT go out. • Shows that are being recorded or are scheduled to record will still be recorded.
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3. Get how-to information online. You’ll always find the latest information about what you can do with your TiVoBOLT • If your TiVo BOLT is connected to an A/V receiver, and you online at tivo.com. are having trouble finding the correct input, try connecting the TiVo BOLT directly to the TV instead.
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The recording will show up in two parts if the power WHAT IS THE TIVO SERVICE? is restored during the time the recording was made. • Think of TiVo service as the brains behind your TiVo BOLT. Your OnePass requests, WishList Searches, and all the ®...
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REQUESTS? WHAT IS THE SKIPMODE FEATURE? • If you’ve had a TiVo box for a while, you’ve probably set up Season Pass requests for your favorite series. With the • The SkipMode feature lets you skip ahead to the end of a...
• If the light on the remote does flash, watch the lights on for more information about your channel list. the front of the TiVo BOLT. If lights on the front of the ™ • The TiVo BOLT requires a CableCARD...
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SHOWS. DO THEY TAKE UP DISK SPACE? RECORDED? • No. Streaming videos are not stored on the TiVo DVR, so they • Yes, you can watch a show as it is being recorded; you can do not take up any disk space.
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RECORD ANOTHER? details. The TiVo BOLT is capable of recording up to four shows on • If a single episode of a repeating recording conflicts with different channels at the same time. another show, you can select that episode in the To Do List and change it independently of the rest of the repeating WHY CAN’T I ADJUST THE RECORDING QUALITY OF...
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BOLT makes a successful connection to the TiVo service, and then will start again. If your TiVo BOLT lost power while it was • The show may have been canceled by the network. organizing program information, you can get it to start •...
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Verify that the “link” light is lit on coaxial cable that brings cable TV to your television set. all devices connected to the network. If you already have a MoCA network, you can add your BOLT to it seamlessly! For instructions, see MoCA...
Letterbox bars (at the top & bottom) and sidebox bars may be • Press PAUSE, then PLAY . added to a show by the broadcaster, by the TiVo BOLT, or by your TV. In some cases, it may be difficult to determine the •...
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TiVo BOLT are secure. your TiVo box or Appendix A of this guide. • The cables you are using to connect your TiVo BOLT to your • Someone in your household may have placed the TiVo BOLT TV or other equipment may be damaged or defective.
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Note: The restarting process can take 10 - 15 minutes. To restart the DVR, go to TiVo Central screen and select ‘Settings & Messages,’ then ‘Help,’ and choose ‘Restart TiVo box.’ As a safety measure, enter press THUMBS DOWN three times, then press ENTER.
BEFORE YOU BEGIN 4. Follow Instructions — All operating and use instructions should be followed. Make sure all your equipment is turned off and the TiVo box is unplugged. 5. Water and Moisture — The appliance should not be used...
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8. Ventilation — The appliance should be situated so that its D. the product does not operate normally when you follow location or position does not interfere with its proper the operating instructions (adjust only those controls that ventilation. For example, the appliance should not be are discussed in this guide, as improper adjustment of situated on a bed, sofa, rug, or similar surface that may block other controls may result in damage, often requiring...
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the point of entry of the cable into the building. This recommendation is pursuant to Article 800-93 and Article 800-100 of the NEC, which provides guidelines for proper grounding of the coaxial cable shield. 18. Electric Shock — To reduce the risk of electric shock, do not disassemble this product.
FCC IDs: TGN-TCD8495 (TiVo BOLT), TGN-RC30 (Remote), RAXWN8722BTAAC (Wi-Fi board) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not TiVo Inc. 2160 Gold Street, San Jose, CA 95002...
Cable/Ant. Connects to your cable TV source or a TV µ Power. Connects to power outlet. The TiVo BOLT does not antenna. Connect a Coaxial RF cable from your wall/cable have a power switch; plugging it into the wall socket turns it on source or antenna to this jack.
Stereo L/R RCA (1 pair) RF IN Cable/MoCA/Antenna (1) EXPANSION PORT USB 2.0 (2) Gigabit Ethernet (1) E-SATA (1) *for TiVo-verified external hard drive POWER 100V-240V, 50/60Hz, 1.0A AMBIENT (EXTERNAL) OPERATING TEMPERATURE 15 °C to 35 °C OPERATING HUMIDITY 5% to 80%...
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TIVO BOLT REMOTE ™ The TIVO BUTTON takes you to the TiVo Central ® LIVE TV takes you to live TV. If you’re watching screen, the starting point for TiVo features and settings. live TV, use it to cycle through the tuners.
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8 seconds. Press and hold to jump to the beginning of a show. REMOTE CONTROL TROUBLESHOOTING Activity light Press any button on the remote. Does the activity light above the TiVo button on the remote ash? If the activity light does not ash, make sure the batteries are positioned correctly in the remote.
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To program or pair your TiVo remote, highlighted title, or the LEFT arrow to press the TiVo button to go to the TiVo go back to the previous screen. Central ®...
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Recording may be deleted in less than 3 days to make room for other TiVo ® Suggestion. TiVo Suggestions are recorded only if space is recordings you have requested, but only if space is needed. available, and are the rst to be deleted when space is needed.
Need help?
Do you have a question about the Bolt and is the answer not in the manual?
Questions and answers
HOW DO I RECONNECT BOLT TO THE INTERNET SHOWS C27 ISSUE
To reconnect the TiVo BOLT to the internet and resolve the C27 issue, follow these steps:
1. Check Network Connectivity: Ensure your home network is functioning by verifying that other devices can browse the internet.
2. Verify IP Address: Confirm that the TiVo BOLT’s IP address matches the network range (e.g., if your computer’s IP starts with 192.168.1, the TiVo BOLT’s IP should also start with 192.168.1).
3. Restart TiVo BOLT: Restart the device by following the instructions in the manual.
4. Check Physical Connections: Ensure all cables are securely connected and network equipment (routers, hubs, access points) is powered on.
5. Restart Network Devices: Unplug your router or wireless access point, wait a moment, and plug it back in.
6. Verify Network Settings: Go to 'Settings & Messages' > 'Network Settings' on the TiVo BOLT and ensure settings are correct.
7. Update Router Firmware: If you use a router, home gateway, or access point, update its firmware to the latest version.
8. Manually Connect to TiVo Service: Go to 'Settings & Messages' > 'Network Settings' > 'Connect to the TiVo service Now.'
Following these steps should help reconnect the TiVo BOLT to the internet and resolve the C27 issue.
This answer is automatically generated