❖
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
configuration issue.
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi
❖
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct
access point you are attempting to connect through. SSIDs are
case-sensitive.
❖
Check the Windows
that the Wi-Fi
operating system, and that the driver is loaded. To access
the Device Manager, click Start, Control Panel, System
and Security, and then System. Carefully note any error
messages
a support technician at a later time.
NOTE
To enable or disable wireless communication, use the Hot Key
Fn + F8
page
❖
Use IPCONFIG to verify that the computer has a useful IP
address
169.254.xxx.xxx assigned by Windows
1
Click Start to open the Start menu.
2
Type
3
Enter
The IP address for each active network adapter will be
displayed.
❖
Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
®
Wi-Fi
Wireless networking problems
®
access point or router then it may be a
®
adapter.
-
i.e., that it matches the SSID assigned to the
®
Control Panel's Device Manager to verify
®
adapter is recognized by the Windows
-
these will be very helpful if you should confer with
. For more information see
190.
-
one other than the private address of
in the Search programs and files field.
Cmd
IPCONFIG /ALL
part of your network.
If Something Goes Wrong
"Hot Keys/TOSHIBA Cards" on
®
.
and press
Enter
.
179
®