Epygi QuadroCS Administrator's Manual
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Epygi QuadroCS Administrator's Manual

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QuadroCS Manual II: Administrator's Guide
Edition 1, SW Release 3.1.8 and higher, December 2006
QuadroCS (SW Version 3.1.x)

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  • Page 1 QuadroCS Manual II: Administrator's Guide Edition 1, SW Release 3.1.8 and higher, December 2006 QuadroCS (SW Version 3.1.x)

  • Page 2: Table Of Contents

    QuadroCS Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Offers a Step-by-step guide to install and configure Quadro Conference Server basically. Manual II: Administrator's Guide About this Administrator's Guide .................... 4 QuadroCS's Graphical Interface ....................5 Administrator’s Main Page ........................
  • Page 3 Appendix: Software License Agreement ................53 Manual III: see Moderator’s Guide This guide explains all menus that can be accessed and configured by the conference moderator within the QuadroCS. Further, a list of all available conference codes can be found there.

  • Page 4: About This Administrator's Guide

    System Default Values. • Manual III: Moderator’s Guide explains all menus that can be accessed and configured by the conference users within the QuadroCS. Further a list of all available call codes can be found here. QuadroCS's Graphical Interface introduces to the QuadroCS's graphical user interface and explains all recurrent buttons.

  • Page 5: Quadrocs's Graphical Interface

    The current version of the QuadroCS's firmware and of its boot loader is shown in the lower right corner of the administrator’s main menu, followed by the list of Users currently logged into the system. Information about the IP address users accessed QuadroCS from, the username of the logged-in user and the time until the next automatic logout is provided here.

  • Page 6: Recurrent Buttons

    Entering a SIP Addresses correctly Calls over IP are implemented based on Session Initiation Protocol (SIP) on the QuadroCS. When making a call to a destination that is somewhere on the Internet, SIP address must be given.

  • Page 7: Administrator's Menus

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Administrator’s Menus System Menu Fig. II-2: QuadroCS Management page Fig. II-3: QuadroCS Management tree System Configuration Wizard The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN.

  • Page 8: Internet Configuration Wizard

    QuadroCS Manual II: Administrator's Guide Administrator's Menus The System Configuration page contains the host name, IP address and Subnet Mask information about the Quadro LAN interface. These settings make Quadro available to the internal network. The System Configuration page offers the following input options: Host Name requires a host name for the Quadro device.
  • Page 9 The Uplink Configuration page allows you to select the WAN interface connection type and the bandwidth settings. These settings will make QuadroCS available to the external network. Depending on the Uplink Interface Protocol selection, the page following the Uplink Configuration page is different. Thus if...

  • Page 10: Status

    Please consult with your administrator Fig. II-9: Internet Configuration Wizard - WAN MAC Address Configuration page corresponding settings. Status The system status window displays non-editable tables providing extensive status information about QuadroCS: General Information, Network Status, Memory Status, Hardware Status SIP Registration Status.

  • Page 11: Network Status

    Packets Transmitted Collisions Fig. II-11: QuadroCS Status Network Status page When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as a counter and traffic statistics will be updated every minute.
  • Page 12 QuadroCS Manual II: Administrator's Guide Administrator's Menus The area Receive Values provides the following: • Receive Bytes - number of received bytes. • Receive Packets - number of received Ethernet packets. • Receive Errors - number of received packets containing errors.

  • Page 13: Memory Status

    Hardware Status The Hardware Status table displays a list of the hardware devices present and currently available on the QuadroCS board. The hardware device version number and additional comments about its state are indicated here. Fig. II-15: Hardware Status page...

  • Page 14: Configuration Management

    The Configuration Management page assists the administrator with managing the system configuration settings and voice data. For example, the administrator is able to backup and download the settings to a PC and then upload and restore them back to the QuadroCS. Additionally, this page provides the possibility of restoring the factory default configuration settings.
  • Page 15 QuadroCS Manual II: Administrator's Guide Administrator's Menus The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
  • Page 16 For multiple events editing, actions that are not appropriate for least one of the selected events will also be hidden. If QuadroCS cannot receive an IP address from the DHCP or PPP servers, or cannot register an extension on the SIP or Routing servers, or cannot reach an NTP server, it raises only one event for the entire period the action has failed, but will continue to try.

  • Page 17: Time/Date Settings

    Attention: Time and Date Settings will be reset if QuadroCS has lost power. Mail Settings The System Mail Settings page allows you to send warnings automatically about the board status or problems to the administrator. System events...

  • Page 18: Firmware Update

    Firmware Update This window allows updating the software of QuadroCS by installing new firmware (image). Users registered at Epygi will receive a notice when new firmware is available and will be able to download it from the Epygi Technical Support WEB page.

  • Page 19: Networking Tools

    QuadroCS Manual II: Administrator's Guide Administrator's Menus This page displays non-editable information about the image validity. The Image Check will display invalid if the image does not correspond to the hardware version. The fields Current Software Version and New Software Version show the old software version and the version of the new image.

  • Page 20: Diagnostics

    Press the Traceroute button to process the router triggering. Diagnostics The System Diagnostic page gives a possibility of running Network and WAN protocol diagnostics to verify QuadroCS’s connectivity and to download all system logs for possible problems recovery. The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configurations: static or through DHCP and PPP servers.

  • Page 21: User Rights Management

    The User Rights Management service sets restrictions on the GUI access for various users, permits or denies the access to certain Web GUI configuration pages and creates multilevel user management of the QuadroCS. The feature is useful to the ISPs in order to set the restrictions for certain customers to manage the QuadroCS’s configuration.
  • Page 22 QuadroCS Manual II: Administrator's Guide Administrator's Menus The Roles page contains a table where the Local Administrator and Extensions users are listed. This page allows you to set the permissions to the GUI pages for each user in the table.

  • Page 23: Conference Management Menu

    Auto Attendants, as well as to manage the existing units. Attendant extensions are dedicated to the IVR system on the QuadroCS, which is used by the callers to access the conferences on the QuadroCS. It is possible to create Auto Attendants with the custom scenarios. By default, Quadro has one Auto Attendant extension (00) which is undeletable.
  • Page 24 Max. Duration sets the conference to be limited to a maximum duration (in minutes). Leave the field empty for unlimited conference duration. Percentage of System Memory is used to select the percentage of total QuadroCS’s memory space that can be used for recording of this conference.
  • Page 25 SIP server. The SIP server port may only contain digit values. If the SIP server port is not specified, the QuadroCS will access the SIP server through the default port of 5060. Registration on SIP Server enables the conference ID to be Fig.
  • Page 26 The Registration SIP Server text field indicates the host address of the SIP Server. The field is not limited regarding symbol usage and length as it can be either an IP number, e.g., 192.168.0.26 or a host address, e.g., sip.epygi.com.

  • Page 27: Conference Codecs

    QuadroCS Manual II: Administrator's Guide Administrator's Menus The Registration SIP Port text field indicates the Host Port number to connect to the SIP server. It only may consist of numerics, otherwise the error message “SIP Server Port is incorrect” will be displayed when attempting to save the SIP Registration Settings. If no SIP server port is specified, Quadro will access the SIP server through its default port 5060.

  • Page 28: Sip Settings

    Fig. 0-48 Conference Codecs List codec list”. Add opens the Add Entry page where the user may add codecs supported by QuadroCS. The voice codec defines the voice compression algorithm for the incoming and outgoing DSP packages. Codecs lists all codecs supported by Quadro. If no more codecs are available (all available codecs have already been transferred to the Active Codecs' table), the Add Entry page will display the message “No Available Codecs”...

  • Page 29: Rtp Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus The SIP Timers radio button group is used to define the timeouts of the SIP messages retransmission. • RFC 3261 will apply standard SIP timers described in the corresponding specification. • High availability will apply SIP timers to shorten the call establishment, registration confirmation and registration failure procedures. This selection provides more firmness to the SIP connection but increases the network traffic on the Quadro.

  • Page 30: Nat Traversal Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus The RTP Settings – Edit Entry page contains two drop down lists and a checkbox: Packetization Interval contains possible values milliseconds) to be configured for the selected codec. The Enable Silence Suppression checkbox selection enables Fig.
  • Page 31 QuadroCS Manual II: Administrator's Guide Administrator's Menus The RTP Parameters page is used to choose between the STUN and Manual NAT traversal connection for the RTP traffic and to define the RTP/RTCP ports for the connection over NAT. Manipulation radio buttons allow you to select the type of...

  • Page 32: Statistics

    Activation Details) about the established conferences and gives the possibility to view the component calls of a particular conference. To do so, click on the corresponding conference ID. To view all calls directed to or dialed out of the QuadroCS, move to the Successful Calls page where the call details table (Activation Time, Conference Duration, Participant, Call Start Time and Call Duration) is displayed.
  • Page 33 QuadroCS Manual II: Administrator's Guide Administrator's Menus Each column heading in the aforementioned tables is made as a link. By clicking on the column heading, the tables will be sorted by the selected column. Upon sorting (ascending or descending), arrows will be displayed close to the column heading.

  • Page 34: Call Routing Table

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Call Routing Table The Call Routing service simplifies the calling procedure for Quadro users, i.e., SIP or IP-PSTN can be accomplished in the same way. With Local Routing, each Quadro uses its routing resources set by the Quadro administrator in the call routing table. No SIP registration is needed to make routing calls.
  • Page 35 QuadroCS Manual II: Administrator's Guide Administrator's Menus Call Type gives you the option to select the call type (PBX, PBX-Voicemail, FXO, SIP, IP-PSTN or ISDN). The PBX call type is dedicated for call routing to the local PBX extension, and the PBX-Voicemail call type is dedicated to route the calls directly to the voice mailbox of the local PBX extension.

  • Page 36: Best Matching Algorithm

    QuadroCS Manual II: Administrator's Guide Administrator's Menus To create Call Routing rule Click on the Call Routing Table link on the Call Routing page. Press the Add button on the Call Routing page. Specify the Pattern in the corresponding field.
  • Page 37 QuadroCS Manual II: Administrator's Guide Administrator's Menus Step 1: The list is split into two groups separating the patterns with “*” from the ones without (Criterion 1). The patterns with “*” form a group with lower priority and are pushed back to the end of the list (Table 1).
  • Page 38 QuadroCS Manual II: Administrator's Guide Administrator's Menus Step 4: Each sub list is sorted separately from the others by the number of question marks in the pattern in descending order (Criterion 4, Table 6). The patterns that have the same number of question marks are grouped into sub-lists. If a sub-list consists of one pattern, it stays in its position and does not participate in further discussions.

  • Page 39: Recording Common Settings

    Memory for conference voice data file storage. USB Flash Memory is basically a portable hard drive. Using flash memory, the USB Flash Disk is compact, lightweight, durable and easy to use. USB Flash Disk can be plugged into the available USB port on the QuadroCS.

  • Page 40: Mail Default Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Below is the list of USB Flash Memory devices tested and functional with the QuadroCS. San Disk Cruzer mini 256MB JMTek 128MB JMTek USBDrive 32MB Apacer 64MB Pen Drive 64MB Seitec 256MB Lexar JumpDrive 128MB...

  • Page 41: Internet Uplink Menu

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Internet Uplink Menu Fig. II-66 Internet Uplink Dynamo Menu Fig. II-67: Internet Uplink Tree Menu PPP Settings The PPP Settings page is used to establish a connection over the DSL link, or any other type of uplink, to the ISP. A connection is needed to set up and make or receive calls through PPP over Ethernet.

  • Page 42: Firewall

    The Firewall Configuration page allows setting up a firewall, configuring the security level of QuadroCS. A Firewall is a security service configured by the QuadroCS administrator based on various criteria. The firewall allows or blocks traffic based on policies, services and/or IP addresses. The firewall has several levels of security policies (low, medium, high). The administrator may add additional service-based rules.

  • Page 43: Filtering Rules

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Filtering Rules The Filtering Rules page allows the configuration of filters for the incoming and outgoing traffic. To prevent misconfiguration, only one rule per service is allowed. The user may use IP groups to include several IP addresses for this rule. As the filtering rules specify the operation mode of the firewall, they only take effect if the firewall has been enabled (additionally NAT should be enabled to use the Port Forwarding function in the Incoming Traffic / Port Forwarding filtering rules).

  • Page 44: Service Pool

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Restriction radio buttons: • Selecting Any blocks or allows all host IP addresses. This selection is not present for the Management Access, Blocked and Allowed IP List rules. • Selecting Single IP will require the IP address of the allowed or blocked host.

  • Page 45: Ip Pool

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Define a service name in the Service Name text field. Select the protocol type for the service from the Protocol drop down list. Enter the port range in the Port Range text fields or leave one of them empty to define a particular port for the service.
  • Page 46 QuadroCS Manual II: Administrator's Guide Administrator's Menus The Add Members page provides the following radio buttons: IPaddress requires the member IP address that is to be added to the group. IP Subnet requires the subnet specified by the IP address and the Maskbits.

  • Page 47: Dynamic Dns Settings

    QuadroCS Manual II: Administrator's Guide Administrator's Menus Dynamic DNS Settings The Dynamic DNS (DynDNS) is a service that is used to map a dynamic IP address to a host name. Thus this service is only makes sense if you are connected to the Internet with a dynamic IP address (and DHCP client) and want to allow access from the Internet to a device behind the firewall.

  • Page 48: Network Menu

    DHCP Settings for the LAN Interface The DHCP Settings for the LAN Interface page gives the possibility to enable a DHCP server and control the QuadroCS user’s LAN settings. Thus QuadroCS LAN users will be provided automatically with the following settings using the configured parameters: •...

  • Page 49: Registration Form

    Logout This option is used to close the session between the user PC and QuadroCS and to leave the Web Management or to enter the management with another login. By selecting the button Logout, the startup page will be displayed and the user needs to login again.
  • Page 50 QuadroCS Manual II: Administrator's Guide Appendix: System Default Values Appendix: System Default Values Issue System Default Value Login name – admin Admin Settings Password – 19 Quadro Hostname quadro 172.30.0.1 LAN IP Address Subnet Mask - 255.255.0.0 Enabled, DHCP Server IP Range - 172.30.0.100 -172.30.0.254...
  • Page 51 QuadroCS Manual II: Administrator's Guide Appendix: System Default Values Issue System Default Value No participants in the table. New Participant Allowed to Join – enabled, Max New Participant Count – 10, New Participant Type – speaker, New Participant Confirmation Type – none, New Participant Can Activate The Conference –...
  • Page 52 QuadroCS Manual II: Administrator's Guide Appendix: System Default Values Issue System Default Value Recording Common Settings Memory Allocation - Embedded Memory Storage Enabled, Medium level, Firewall Ping Stealth – enabled, Fool Portscanner – disabled. Enabled. Outgoing Traffic - MS File Sharing (Blocked for all),...
  • Page 53 SOFTWARE. License. Epygi Technologies, Ltd. (the "Licensor"), hereby grants to you a non-exclusive right to use the Quadro Operational Software program, the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time (collectively, the "Licensed Materials").
  • Page 54 If you have any questions about this Agreement, please write to Epygi at 6900 North Dallas Parkway, Suite 850, Plano, Texas 75024 or call Epygi at (972) 692-1166.

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