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Daktronics DMP-5000 Series Operation Manual

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DMP-5000/8000 SERIES
DIGITAL MEDIA PLAYER
OPERATION MANUAL
P1603 & P1833
DD1881645
Rev 12
15 July 2020
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766

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Summary of Contents for Daktronics DMP-5000 Series

  • Page 1 DMP-5000/8000 SERIES DIGITAL MEDIA PLAYER OPERATION MANUAL P1603 & P1833 DD1881645 Rev 12 15 July 2020 201 Daktronics Drive Brookings, SD 57006-5128 www.daktronics.com/support 800.325.8766...
  • Page 2 Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.

  • Page 3: Table Of Contents

    System Restart ..........31 IP Configuration ........11 Diagnostics Information ......31 DNS Configuration ........12 Network Tests ..........32 Outputs .............12 10 Player Control Systems & Diagnostics ........33 Daktronics Player........13 Outputs ..........13 Control Systems & Content Management ...........33 Output Configuration ......14 Industry-Standard Content ....33 Signs ............15 Audio .............33 Audio Configuration ......16...
  • Page 4 DMP-5000/8000 Software ....46 XML File ..........46 Software Version Number ....47 Blanking or Flickering on SDI Input or Output ............47 Daktronics Contact Information ....47 15 Exchange/Repair & Return Programs ...........48 Exchange Program .........48 Repair & Return Program ......49 Shipping Address ........49 Warranty &...

  • Page 5: Introduction

    DMP-8000 series players use a ® Windows operating system. ® Daktronics digital media players are either stand-alone units (normally rack mounted) or embedded in the display cabinet itself. Refer to Figure 1. Rack-mounted player Embedded player Figure 1: Player Types Within a display system, the player dynamically composites content onto a video output to deliver playback to a single display or multiple displays.

  • Page 6: First-Time Setup & Launch

    First-Time Setup and Launch Access While DMP-5000/8000 series players run on many different browsers and devices, use the latest versions of Google Chrome , Mozilla Firefox , Microsoft Internet Explorer , or ® ® ® ® ® Apple Safari for the best experience. ®...

  • Page 7: User Interface Basics

    User Interface Basics Interface Elements The player interface includes elements that are always visible to the user, including a header bar, main menu, right-side menu, and main window. Refer to Figure 2. Right-side menu Main menu Header bar Status tiles Main window Figure 2: Interface Elements •...

  • Page 8: Right-Side Menu

    Opens a window enabling a user to delete all content files or upload content files Downloads an electronic version of this manual Opens a window showing Daktronics contact information and open source/licenses used to build the player Opens an advanced configuration window for use by Daktronics Technical Support Triggers general system Login or Logout;...

  • Page 9: Firmware

    Help downloads a PDF version of this manual. About About opens a window with Daktronics customer service information and a link to the Daktronics website. Click Licensing Information for a listing of the open source libraries/ licenses used to build the player.

  • Page 10: Main Menu

    Main Menu Click Menu in the upper-left corner of the screen to expand the main menu panel or hover over the icon to see the command name. Refer to the table below. Command Description Shows status tiles for various aspects of the player; clicking any tile opens a command or triggers an operational window Lists all current configuration settings and tools including tools for setting the output, local time, and security...

  • Page 11: Dashboard

    Dashboard Click Dashboard to show the system status tiles. Refer to Figure 6. Figure 6: Dashboard Status Tiles Dashboard Tiles Every dashboard status tile is interactive; click any tile to open an operational window or command. • Identification: This tile provides the player's descriptive data including the name, description, and player ID number.
  • Page 12 • Network: This tile shows network address information. Click this tile to open Network under the Config menu. • Storage: This information tile shows how much file storage is currently being used and how much is available on the player. Click this tile to open a window to delete all content files.

  • Page 13: Config

    Config Click Config to open a configuration menu with a number of options. Refer to Figure 10. The currently selected command is underlined. In the example in Figure 10, Identification is selected. Figure 10: Configuration Menu When editing any configuration setting, a save icon appears next to the command.

  • Page 14: Identification

    Click the red Change button to change the player ID number; however, changing the ID will result in a loss of communication with any registered services. Note: Use this feature only as instructed by Daktronics technicians. The Boot Sequence drop-down list enables the user to select what is shown during the primary display’s startup procedure.

  • Page 15: Network

    Network Network configures the player for communication on the local area network (LAN) including Internet Protocol (IP) configuration and DNS configuration. Refer to Figure 16. Figure 16: Configuration - Network IP Configuration To configure the IP address automatically or manually, follow these steps: 1.

  • Page 16: Dns Configuration

    DNS Configuration Daktronics remote diagnostic tools require that internet host names are resolved to their dotted IP address format for communication. For example, the internet host name www.daktronics.com is resolved to 64.233.169.147. To configure the Domain Name System (DNS) address automatically or manually, follow these steps: 1.

  • Page 17: Daktronics Player

    Daktronics Player Click Active or Inactive under the Daktronics Player section to enable or disable the player. Normally, the player is Active. Set the player as Inactive only when third-party playback software is installed. When the player is Active, the Outputs section is visible with a list of configured outputs.

  • Page 18: Output Configuration

    Output Configuration After adding a new output, click the output name in the left-side menu to open the Output Configuration, Signs, and Audio Configuration window. Refer to Figure 21. Figure 21: Configure Output To configure a new output or edit an existing output, follow these steps: 1.

  • Page 19: Signs

    Signs The Signs section lists any sign(s) associated with an output and show configuration details such as Dimensions and Mode. All configured signs are also shown in the left-side menu (e.g. primary in Figure 23). Figure 23: Add Sign Click Add Sign to add a new sign to an output. A new sign is automatically added with a generic name such as Sign 1.

  • Page 20: Audio Configuration

    Audio Configuration The Audio Configuration section lists the audio output settings. Refer to Figure 25. Figure 25: Audio Configuration Configure the audio output with the following parameters: • Device sets the available audio output device from a drop-down list. Available devices are detected on the player computer and depend on the system setup. •...

  • Page 21: Sign Configuration

    Figure 27: Sign Configuration - Mode width (most video displays). Manual is used by Daktronics Technical Support. • Striped is used for displays that have a width greater than the output width •...

  • Page 22: Time

    5. Enter the X-Coordinate and Y-Coordinate values to adjust the starting output location. This action ensures that the newly created sign is not placed on top of another sign. 6. Click Save. To delete a sign, click the X next to the sign name and Save to confirm the change. Refer to Figure 24.

  • Page 23: Services

    Services Services configures the player to communicate with other related software programs. The DMP-8000 series player includes a Diagnostics option that enables the Daktronics Intelligent Device Management (IDM) diagnostic system. Refer to Figure 30. Figure 30: Configuration - Services Services...

  • Page 24: Diagnostics

    Figure 33: Services - Daktronics-Hosted Venus Figure 34: Services - Locally Hosted Venus NTCIP (DMP-5000 series player only) is chosen from the drop-down list only if the player is being configured for a VFC controller. Note: Use this feature only as instructed by Daktronics technicians.

  • Page 25: Vip

    To schedule a weekly restart, click Weekly, enter a time in the Restart Time field, and select the day(s) of the week that the restart will be executed. To schedule a daily restart, click Daily and enter a time in the Restart Time field. Note: To trigger an immediate system restart, refer to System Restart (p.31) VIP enables the user to configure an associated video image processor (VIP).

  • Page 26: Temperature

    Temperature If the display is equipped with a temperature sensor, it may be necessary to enter an offset. An offset compensates for environmental conditions such as a sensor mounted too close to a heat source or in the shade. Such conditions will affect the accuracy of the temperature reading by a specified amount (-9 °C to +9 °C).

  • Page 27: Security

    Security Security shows if the firewall network security system is set as Active or Inactive. Some embedded players have the firewall security system Active by default. In this case, the system also can be configured to either respond to a ping from the internet (Active) or block a ping from the internet (Inactive).

  • Page 28: Sign Mapping

    Sign Mapping Zoning allows a display to be divided into multiple subparts or zones, each capable of being controlled independently from the other subparts. Mapping ERTD sign numbers to a zone allows a control system such as Show Control to send commands that target a specific zone on a display rather than the display as a whole.

  • Page 29: Color Mapping

    Color Mapping RTD sources may include limited color information. To change this to a specific color, follow these steps: 1. Click Add Mapping under Color Mapping as shown in Figure 41. 2. Enter the Red, Green, and Blue Source Color values (0, 1, 2, or 3) in the drop-down boxes.

  • Page 30: Default Image Duration

    To add default content to a playlist, follow these steps: 1. Click Add to add a new file to the playlist. Item 1 settings appear. 2. Enter the file name or click Browse to locate the desired default content file. 3.

  • Page 31: Monitor

    Monitor Click Monitor to open a window showing a video stream of the display content. This video plays on a canvas that represents the display size. Refer to Figure 44. Figure 44: Monitor Click the magnifying glass and arrow icons at the top of the video stream to make the monitor window larger, smaller, or to back to scale.

  • Page 32: Ntcip

    Figure 45: NTCIP NTCIP (National Transportation Communications for ITS Protocol) is a standard protocol used for transmitting data and messages in the transportation industry. This option is only available for DMP-5000 series players used to control a Vanguard Field Controller (VFC) ®...

  • Page 33: System Backup

    System Backup Click System Backup to either save the player’s current system backup files or restore the current system to a previously saved backup file. Refer to Figure 46. Figure 46: System Backup • Create System Backup: The player’s current system backup ZIP file is saved according to the web browser’s default save function.

  • Page 34: Data Table Index

    Click any data table to open the player data information details. Within a data table, click the Refresh button in the upper-right corner to refresh the information. Data table information is normally used by Daktronics technicians for troubleshooting purposes. The Diagnostics and System data table options are always present. If the player has any added RTD sources enabled, the data tables for these are also listed.

  • Page 35: Troubleshooting

    Diagnostics Information Click one of the Save buttons to download a ZIP file containing the player’s diagnostic files. These files may be requested by Daktronics technicians when troubleshooting any player issues. • Save All: downloads all types of available error files in a ZIP file •...

  • Page 36: Network Tests

    Network Tests Use Network Tests to troubleshoot possible network issues. These tests check the signal being received and being sent out. Choose a network test from the drop-down list. Refer to Figure 50. • Ping: This test verifies successful communication Figure 50: Network Tests between the control computer and the devices connected to it.

  • Page 37: 10 Player Control Systems & Diagnostics

    Venus Control Suite ® In addition to a control system, the player is also supported by Daktronics Intelligent Device Management (IDM). IDM is used to manage system diagnostics and facilitate proper operation; IDM can be installed separately. Control Systems & Content Management The DMP-5000/8000 series player is capable of playing a wide variety of content types including images, video files, and live video streams.

  • Page 38: Venus ® Control Suite

    Daktronics IDM server. The IDM server takes that data and analyzes it to determine the health of the display system, noting any problems currently affecting the display’s ability to show content, potential problems with showing content, or problems affecting the display itself.

  • Page 39: Show Control System

    11 Show Control System This section explains how to use the DMP-5000/8000 series player to incorporate video streams into digital display presentations in a Show Control system. Information in this section includes the following: • What kinds of video streams a player can accept •...

  • Page 40: Supported Video Inputs

    Configuring DPF Input Files During start-up, the system automatically detects any associated third-party capture device and creates a DPF file for each device in the C:\ProgramData\Daktronics\ Vnet4\Content\Devices folder. These input files can be triggered from the system’s control interface such as Display Studio. A DPF file provides the player with information for the following actions: •...

  • Page 41: Internal & External Keying

    Internal & External Keying Character generators are devices capable of overlaying text, graphics, and animation on top of a video stream. The player’s keying capabilities allow it to function within a video production environment as a self-contained character generator for internal keying or to provide overlay text and graphics to another device downstream for external keying.

  • Page 42: External Keying

    External Keying When a player is configured for external keying, it creates and outputs overlay content, generally referred to as a luma key or linear key. This overlay content is then combined with a video signal by a downstream device, such as a production switcher. In this setup, the player does not take in or output video.

  • Page 43: 12 Zone Management

    12 Zone Management The DMP-5000/8000 series player can send content files to play in specific zones within a display rather than the display as a whole. Zones are independently controlled areas within the display that can play any combination of statistics, advertisements, video, or other information.

  • Page 44: Changing Default Layout Files

    1. Go to the appropriate folder. For Windows 7 or Windows 10 systems, go to ® ® C:\ProgramData\Daktronics\VNet4\Content 2. Locate the LAYOUT file, and right-click the file to open it in Windows Notepad or ® another text editing application. 3. Copy and paste the zone ID line for each of the zones in the V-Net control panel.

  • Page 45: Copying Zones

    1. Go to the appropriate folder. For Windows 7 or Windows 10 systems, go to ® ® C:\ProgramData\Daktronics\VNet4\Content 2. Locate the LAYOUT file, and right-click the file to open it in Windows Notepad or ® another text editing application. 3. Copy and paste a zone ID line for each of the zones in the V-Net control panel.

  • Page 46: Starting The Layout File

    4. Name each zone with a name that matches the zone name in the V-Net control ® panel. The smallest zone is listed at the top of the list with the full-screen and largest zones at the bottom of the list. Refer to Figure 62. 5.

  • Page 47: 13 Maintenance Guide

    13 Maintenance Guide To ensure the DMP-5000/8000 series player operates properly and to minimize the risk of component failure, it is necessary to keep the system clean and free of dust, dirt, and other contaminants. Follow the recommendations in this section on a regular basis to maintain a clean system.

  • Page 48: General Cleaning Precautions

    • Never spray any type of liquid directly onto any computer component. If a spray is needed, spray the liquid onto a cloth and use the damp cloth to rub down the component. • Be vigilant not to adjust any knobs, controls, or remove any wiring while cleaning. Exterior Computer Cleaning Refer to the following notes when cleaning external computer surfaces: •...
  • Page 49 • Once the computer has been thoroughly cleaned, replace the top or side cover and slide the computer back into the rack. Reconnect any disconnected cables. Note: Verify that all cables are clear of the computer before sliding it back into the rack.

  • Page 50: 14 System Troubleshooting

    View the player error logs. Refer to Diagnostics Information (p.31). • If none of these solutions fix the problem, users should call Daktronics Technical Services. Refer to the customer service telephone numbers listed in Section 15: Exchange/Repair & Return Programs (p.48).

  • Page 51: Software Version Number

    Manual is accessible via the Help button. Refer to Right-Side Menu (p.4). Reach Daktronics customer support online: • www.daktronics.com/support For further assistance, Daktronics Customer Service is available 7:00 a.m. to 7:00 p.m. CST, Monday to Friday via telephone. • Domestic (U.S. and Canada): 1-800-325-8766 •...

  • Page 52: 15 Exchange/Repair & Return Programs

    Program and a Repair & Return Program. Exchange Program Daktronics unique Exchange Program is a quick service for replacing key parts in need of repair. If a part requires repair or replacement, Daktronics sends the customer a replacement, and the customer sends the defective part to Daktronics. This decreases display downtime.

  • Page 53: Repair & Return Program

    Customer Service immediately. Daktronics expects immediate return of an exchange part if it does not solve the problem. Daktronics also reserves the right to refuse parts that have been damaged due to acts of nature or causes other than normal wear and tear.
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  • Page 55: A Supplementary Documents

    Supplementary Documents This section includes the following: DisplayFind Utility Quick Guide (DD1961783) • DMP-8000 Content Standards Quick Guide (DD3002238) • DMP-8000 Stand Alone Models Technical Specifications (DD1481866) • DMP-8065.2 Embedded Player Technical Specifications (DD2350114) • Supplementary Documents...
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  • Page 57: B Daktronics Warranty & Limitation Of Liability

    Firefox browser). ® ® 2. Navigate to dakfiles.daktronics.com. 3. Click venus1500 > Utils > DisplayFind > DisplayFind.exe. 4. Click Run to download the DisplayFinder utility or Save to save the file to the computer for later use. Launching DisplayFind Utility The DisplayFind file automatically opens if Run was selected in Step 4 above.
  • Page 58 1. Select the correct network adapter used to communicate with the device from the Adapter Name drop-down list. Refer to Figure 6. Figure 6: Network Adapter Name Selection DD1961783 201 Daktronics Drive Rev 03 Brookings, SD 57006-5128 11 October 2017 www.daktronics.com/support...
  • Page 59 DisplayFind utility cannot detect the player. In this case, use the DisplayFind utility to find the VIP processor and then remove the :85 port number from the address to access the player’s UI. DD1961783 201 Daktronics Drive Rev 03 Brookings, SD 57006-5128 11 October 2017 www.daktronics.com/support...
  • Page 60  ...
  • Page 61 2. Create a Preset (during initial setup only) or use a pre-configured Preset (after initial setup). Refer to Create a Preset (p.2) or Use a Preset (p.4). Figure 1: Adobe After Effects to AME ® DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support 800.325.8766...
  • Page 62 3. Select the appropriate output format from the Format field drop-down list. Preset 1 and Preset 2: QuickTime • • Preset 3: H.264 Figure 3: AME - Create Preset DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support 800.325.8766...
  • Page 63 9. If creating Preset 3, enter the bitrate using the sliders or enter the numbers. Refer to Figure 4. a. Set the Target Bitrate [Mbps]: 20 b. Set the Maximum Bitrate [Mbps]: 25. 10. Click OK. Figure 4: Preset 3 Example DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support 800.325.8766...
  • Page 64 If the display size exceeds a width of 3840, or if it exceeds a height of 1080, save content files as uncompressed AVI files or MOV files with the Animation codec (RLE encoding) or in another lossless format. Route the edited video content through the Daktronics FFMPEG Converter version 3.3 (or newer) to convert the file to a final HAP-encoded format.
  • Page 65 3. Open the FFMPEG converter utility. Refer to Figure 6. Figure 6: File Converter Control Panel 4. Click Configure. The Configuration window opens. Refer to Figure 7. Figure 7: Configuration Settings DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support...
  • Page 66 Figure 8: HAP Format - No Alpha Channel Figure 9: HAP Format - Alpha Channel 6. Clear Strip Audio and keep the default option listed in the Audio Options field if audio is needed. DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support...
  • Page 67 Stereo AAC audio at 48 kHz in the MOV file format Audio (if required) Note: If audio is not needed, no audio track should be included in the video. DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support...
  • Page 68 Stereo AAC audio at 48 kHz in the MOV file format Audio (if required) Note: If audio is not needed, no audio track should be included in the video. DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support...
  • Page 69 Suite ready Show Control ready IDM Ready Rack mountable Internal keying support External keying support 201 Daktronics Drive PO Box 5128 Brookings, SD 57006-5128 tel 800-325-8766 605-692-0200 fax 605-697-4700 www.daktronics.com email sales@daktronics.com Copyright © 2017 Daktronics DD1481866 Rev 09 6282018...
  • Page 70  ...
  • Page 71 DMP-8065 is able to receive and store › Component is fully still graphics, video files and playback schedules. It provides high- embedded in displays quality playback and is compatible with a variety of Daktronics › DMP-8065.2 EMBEDDED control systems. PLAYER ›...
  • Page 72 Note 2: Venus and Visiconn are registered trademarks of Daktronics Inc. Note 3: Consistent with Daktronics policy of continuing product improvement, specifications shown on this document are subject to change without notice. 201 Daktronics Dr PO Box 5128 Brookings, SD 57006-5128...
  • Page 73 Daktronics Warranty & Limitation of Liability This section includes the Daktronics Warranty & Limitation of Liability statement. Daktronics Warranty & Limitation of Liability...
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  • Page 75 Warranty Coverage. Daktronics warrants to the original end user (the “End User”, which may also be the Purchaser) that the Equipment will be free from Defects (as defined below) in materials and workmanship for a period of one (1) year (the “Warranty Period”). The Warranty Period shall commence on the earlier of: (i) four weeks from the date that the Equipment leaves Daktronics’...
  • Page 76 In no event shall Daktronics be liable for loss, damage, or injury of any kind or nature arising out of or in connection with this Warranty in excess of the Purchase Price of the Equipment. The End User’s remedy in any dispute under this Warranty shall be ultimately limited to the Purchase Price of the Equipment to the extent the Purchase Price has been paid.
  • Page 77 For End User’s protection, in addition to that afforded by the warranties set forth herein, End User may purchase extended warranty services to cover the Equipment. The Extended Service Agreement, available from Daktronics, provides for electronic parts repair and/or on-site labor for an extended period from the date of expiration of this warranty. Alternatively, an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services.
  • Page 78  ...

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