What’s in the Box? KTSB2020 SET-TOP BOX ( POWER ADAPTOR HDMI CABLE RCA ANALOG COMPOSITE BREAKOUT CABLE ( oPtIoNAl REMOTE CONTROL ( BATTERIES USER GUIDE WHat’S In tHE Box? Modified 1/08/21 MKT200923 Page 3 of 32...
Set-top Box at a Glance toP vIEW REaR vIEW ➎ 6 ➐ 8 9 RJ45 ➎ Power Button 10/100 Ethernet port used to connect to a Used to power the box On or Off . home router . fRont vIEW HDMI Digital A/V output, used to connect to a TV via HDMI cable .
Remote Control functionality Hot kEYS The following Hot Keys are dedicated short cuts to return the user to the video service regardless of the content or app being viewed . Menu Displays the Main Menu . ➍ Last ➋ Displays the last 15 items that have been watched .
Button functionality TV Power Powers on or off TV if remote is programmed with a TV infrared code . ➌ TV Input ➋ Changes video input on TV if remote is programmed with a TV infrared code . Power ➌ Switches STB power on or into standby/off ➎...
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Back/Exit ⓫ Returns to previous menu or state within current app . From live video, this button opens the main menu . Guide ⓬ Launches the channel guide (EPG) within the ⓱ app . ⓲ ⓰ Arrows ⓭ Moves to highlight items in respective ⓬...
Remote Control Programming TV Infrared (IR) Remote Programming Factory Reset The remote control can be manually programmed At any time, the remote control can be returned to with a TV IR code . To program this code, use the the factory reset use the following sequence: following sequence: •...
Self-Install Physical Placement USaGE ConStRaIntS The streaming set-top box (STB) should be placed in a location away from direct or indirect heat External DVR via USB Drive sources . The USB port cannot be used to connect an Remote Operating in IR Mode external USB drive to support local DVR capability .
Self-Install Connections WHat YoU nEED Analog Composite Breakout Cable Connection • An HD or Ultra High Definition (UHD) TV that can Connect the analog composite cable as shown support 720p, 1080p, or 4K UHD below . This connection scheme should only be •...
network Setup Wired Network Connection WiFi Network Connection If your home router is near the set-top box WiFi Requirements location, a CAT-5/5e/6 ethernet cable may be used WiFi networks should be 802 . 1 1n or better for Internet connectivity . Plug one end of the (802 .
Initial Box Power on The following screens describe the remote key sequences required to setup the set-top box . When powered up and fully booted, the box will start on this screen: Select and press to continue . The following screen will be displayed: sKip If you wish to login with your Google ID, you may do so at this point .
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Once logged in, the following Terms of Service screen will be displayed . Select and press to continue . accept on the Location screen and press Select to continue . USER GUIDE InItIal Box PoWER on Modified 1/08/21 MKT200923 Page 13 of 32...
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On the Help Improve Android Performance screen, select and press to continue . On the Choose a Name screen, select the appropriate name for the unit and press continue . USER GUIDE InItIal Box PoWER on Modified 1/08/21 MKT200923 Page 14 of 32...
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The following Get Started screen displays where the StreamTV app will be located . This app cannot be de-selected . Select and press to get to the next screen . continUe On the Welcome screen, press the right arrow key ( > ) fi ve times to get to the next screen . USER GUIDE InItIal Box PoWER on Modified 1/08/21 MKT200923...
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Select and press to continue . Done When it is fi nished processing, the next screen will be the Login screen . USER GUIDE InItIal Box PoWER on Modified 1/08/21 MKT200923 Page 16 of 32...
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On the Login screen, enter your credentials using the remote or via a USB keyboard (recommended) . After you log in, the following screen will be displayed . Select details to be prompted for the WiFi network section and sign in . Alternatively, an ethernet cable may be connected at this time .
Service validation RCU/StB oPERatIon Once the set-top box (STB) has been installed and credentials have been entered, confirm that the remote works as expected with the STB . Check the following buttons for correct operation: • Volume up/down • Channel up/down •...
troubleshooting Observation Things to Check Remediation Relocate router and STB WiFi signal strength in STB Network closer in proximity with each Connection menu . other if possible, so that signal Ideal for consistent video: is strong or very strong . Very strong WiFi signal Connecting the STB to the home router with a...
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