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Page 2 of 43 Wear & Hear is the brand name for a line of concept, future-looking wearable audio devices that are developed by Alango Technologies, a leading supplier of voice and audio enhancement technologies for the communication and entertainment markets.
BeHear PROXY User Manual Page 3 of 43 Contents Introduction ..........................5 Device Overview ........................7 Basic Operation .......................... 9 Charging the Battery .......................... 9 Turning the Neck Speaker ON and OFF ..................... 9 Checking the Battery Status ....................... 9 Checking the Battery Level using the Neck Speaker ...............
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BeHear PROXY User Manual Page 4 of 43 First Launch ............................21 Connection ............................22 Connection with an Android Phone ....................23 Connection with an iOS Phone ..................... 24 Home Screens ..........................26 ListenThrough Audio Player State ....................26 SonicVibrance Audio Player State ....................26 Phone Call State ..........................
Assistive hearing device enhancing intelligibility of speech and other important sounds Digital hearing aid for personalized sound amplification across a wide sound spectrum • BeHear PROXY utilizes voice processing technologies developed by Alango Technologies, Ltd., such as: ListenThrough™ - passing through important ambient sounds during music playback •...
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BeHear PROXY User Manual Page 6 of 43 The BeHear PROXY neck speaker works in two different operational modes: Loudspeaker (cables are retracted into Earphones (cables are extracted and neck speaker): buds are placed in ears): • Bluetooth audio playback is •...
BeHear PROXY User Manual Page 7 of 43 Device Overview Icon Component Function Volume up button Short press to increase call/audio/ambient volume. Multi-functional Handle phone calls (read Handling Phone Calls) (**) button Handle listening to audio (read Listening to Audio) (**) Handle personal hearing (read Personal...
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BeHear PROXY User Manual Page 8 of 43 Icon Component Function Embedded microphone for phone call and ambient sound Microphone amplification. Left retract button Press and hold to retract left earphone Right retract button Press and hold to retract right earphone Open the cover to insert the supplied cable to charge the Micro-USB port battery.
BeHear PROXY User Manual Page 9 of 43 Basic Operation Charging the Battery It takes approximately three hours to fully charge the battery. We recommend charging the battery before using your BeHear PROXY neck speaker for the first time. 1. Plug the larger end of the supplied cable into a standard AC outlet USB charger adapter, or into the USB port of a computer.
BeHear PROXY User Manual Page 10 of 43 Wearing Instructions BeHear PROXY is a neck loop style device where the flexible silicon neckband should be placed behind your neck and the hard plastic collar should rest on your shoulders. The earphones at the ends of the cables can be extracted from the collar and inserted into your ears.
BeHear PROXY User Manual Page 11 of 43 Getting Started Pairing with Bluetooth Devices Before you can start using your BeHear PROXY neck speaker with a Bluetooth device (such as a smartphone), you need to pair it with the Bluetooth device. Pairing can be done in either of two ways: •...
BeHear PROXY User Manual Page 12 of 43 RECOMMENDATION: If a long time has passed between uses, shift the BeHear PROXY neck speaker Power button briefly to initiate reconnection to the paired Bluetooth device – HearLink PLUS transmitter or/and the smartphone. BeHear PROXY neck speaker supports two typical connection use cases: 1.
BeHear PROXY User Manual Page 13 of 43 Checking for Updates Keeping BeHear PROXY updated with the latest version of the firmware allows you to enjoy its most advanced features. We recommend checking for updates before you start using your neck speaker. To check for an update: 1.
BeHear PROXY User Manual Page 14 of 43 The other is the Comfortable Level, which reflects the volume level at which it is most comfortable for your ear to process the testing sound. In order to toggle between the Advanced and the Basic assessment tap the Settings icon at the bottom of the W&H BeHear app screen and select the Application option.
BeHear PROXY User Manual Page 15 of 43 If you use the Advanced assessment: 1. Set the Hearing Threshold level by placing your finger on the round button on the scale and sliding it up until you clearly hear the sound, then slowly move it down to the lowest level at which you can still hear the sound.
BeHear PROXY User Manual Page 16 of 43 Using BeHear PROXY Listening to Audio You can listen to audio from your TV set, mobile phone, or any other paired and connected Bluetooth device using your BeHear PROXY neck speaker. Use the buttons on the right side of the neck speaker to handle audio play as follows: •...
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BeHear PROXY User Manual Page 17 of 43 You can manage ListenThrough using the W&H BeHear app, as follows: Use the slider to set the desired volume of the ambient sound by • touching the round button on the scale and dragging it left (softer) or right (louder).
BeHear PROXY User Manual Page 18 of 43 Handling Mobile Phone Calls You can manage mobile phone calls in either neck speaker operation mode: – earphone or loudspeaker mode. Use the buttons on the right side of the neck speaker to handle mobile phone calls, as follows: To answer a call press when you hear an incoming call signal.
BeHear PROXY User Manual Page 19 of 43 Personal Hearing Amplification When you set your BeHear PROXY neck speaker to earphone mode (by placing the mode switch position), the neck speaker operates as a personal sound amplifier. Ambient sounds are amplified and transmitted from the microphone directly to your ears. Bluetooth pairing is not mandatory for this type of sound amplification.
BeHear PROXY User Manual Page 20 of 43 Advanced Sound Tuning • To find the most comfortable listening level for the current environment, touch and hold a square in the Sound Tuning grid with your finger until you feel the vibration. Wait for 1-2 seconds until the change is applied (a white frame will appear around the relevant square).
BeHear PROXY User Manual Page 21 of 43 Mobile Application Installing the Application For Android Phones 1. Launch the Google Play application and search for W&H BeHear. 2. Download, install and launch the application. For iPhones 1. Launch the App Store application and search for W&H BeHear. 2.
BeHear PROXY User Manual Page 22 of 43 Connection To manage the pairing and connection of your BeHear PROXY neck speaker with a Bluetooth device, such as a smartphone, tap the Settings icon at the bottom of the app screen and choose the Connection option.
BeHear PROXY User Manual Page 23 of 43 Connection with an Android Phone 1. Tap the BeHear PROXY icon in the Connection screen to initiate connection with your neck speaker. 2. Follow the on-screen animated instructions to place your neck speaker into Bluetooth pairing mode:...
BeHear PROXY User Manual Page 24 of 43 Connection with an iOS Phone 1. Tap the BeHear PROXY icon in the Connection screen to initiate connection with your neck speaker. 2. Tap NO if your neck speaker is not paired with the iPhone, otherwise tap YES. 3.
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BeHear PROXY User Manual Page 25 of 43 Note: If the time between pairing the neck speaker in the Settings application and launching the W&H BeHear app is longer than two minutes you will be prompted to double click the Power button of the neck speaker to continue with the connection process.
BeHear PROXY User Manual Page 26 of 43 Home Screens The application’s Home screen changes automatically depending on the actual state of the neck speaker (personal hearing amplification, phone call handling, or audio play). Tap the Home icon in the bottom menu to return to the Home screen from anywhere in the app.
BeHear PROXY User Manual Page 27 of 43 Personal Hearing Amplification State This state of the Home screen appears when no music play or phone call is active while BeHear PROXY is set to earphone mode (the mode switch is in position).
BeHear PROXY User Manual Page 28 of 43 Advanced Sound Tuning for Personal Hearing Amplification State Sound Tuning This control allows you to adjust sound parameters for the Personal Hearing Amplification. Touch and hold any square in the grid until you feel a vibration under your finger.
BeHear PROXY User Manual Page 29 of 43 Personalization Tap the Personal icon in the bottom menu to access the Personalization options. Library Tap the Library button to open the library of audiograms. Editor Tap the Edit button to open the editor where personal audiogram values can be entered and modified manually.
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BeHear PROXY User Manual Page 30 of 43 If the Basic assessment has been selected in the Device Settings: • The assessment screens contain a single slider. • In order to progress with the assessment, you must tap SAVE (at the right top corner of the screen) after setting the slider for each frequency.
BeHear PROXY User Manual Page 31 of 43 you that you have a postponed action. Results of the last assessment are applied automatically when the neck speaker is turned back on. Edit Audiogram The Editor allows you to create a new audiogram by entering hearing loss values manually (typically from the results of a hearing test performed elsewhere).
BeHear PROXY User Manual Page 32 of 43 Tap APPLY to upload the audiogram to your connected BeHear PROXY neck speaker. • • Tap EDIT to manually edit the existing values. Tap DELETE to remove this user audiogram from the library. The preinstalled typical •...
BeHear PROXY User Manual Page 33 of 43 Application Settings Language This setting defines the language of the app interface. Hearing Assessment Mode This setting defines the type of hearing assessment to be performed: Basic – the assessment contains one measurement (hearing •...
BeHear PROXY User Manual Page 34 of 43 Device Settings Personal Hearing Amplification This setting defines the automatic activation behavior for the Personal Hearing function: ON – automatically turned on when there is no active phone call • or music/audio playback •...
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BeHear PROXY User Manual Page 35 of 43 The recommended setting (device default) is OFF. Personalized Music This setting enables or disables sound personalization according to the hearing assessment results for music listening. The recommended setting (device default) is ON. ...
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BeHear PROXY User Manual Page 36 of 43 Bluetooth Audio CODEC This setting selects the desired Bluetooth audio CODEC – APTX LL (Low Latency), APTX or SBC. APTX LL provides the best performance with minimal latency. • • APTX is similar to APTX LL but the latency is slightly longer. SBC is the standard Bluetooth CODEC supported by all devices, latency is long and not fixed.
BeHear PROXY User Manual Page 37 of 43 Update The app supports firmware updates of the connected BeHear PROXY neck speaker, allowing users to enjoy its most advanced features. You can verify the availability of an update manually by checking the Update button in the Settings screen.
BeHear PROXY User Manual Page 38 of 43 Information Information and tutorials about the neck speaker and the application are accessible via the Information screen. Display the Information screen by tapping the Information icon in the bottom menu. Introduction Tap the Introduction button to view introduction screens providing brief descriptions of the major BeHear PROXY functions.
BeHear PROXY User Manual Page 39 of 43 Tutorials Select PROXY in the list of products to watch YouTube video tutorials for BeHear PROXY neck speaker online. An Internet connection is required to get access to the videos. Version Display the information about the W&H BeHear application and connected BeHear PROXY neck speaker by choosing the Version option in the Information screen.
BeHear PROXY User Manual Page 40 of 43 Find answers to frequent customers’ questions in the Wear&Hear Web site by choosing the FAQ option in the Information screen. Support Find contact information for technical support by choosing the Support option in the Information screen. ...
BeHear PROXY User Manual Page 41 of 43 Troubleshooting General Issues Problem Suggestion No sound Verify battery level (see Checking the Battery Status) Adjust volume level (see Managing Personal Hearing Using the Headset Controls) Check ear caps for debris Ear buds are Experiment with different silicon ear buds (see Fitting the Ear Buds to Your uncomfortable...
BeHear PROXY User Manual Page 42 of 43 Legal Information BeHear® is a registered trademark of Alango Technologies, Ltd. HearLink® is a registered trademark of Alango Technologies, Ltd. Bluetooth® is the trademark of the Bluetooth (SIG) Inc. and is used under license.
Page 43 of 43 EU Declaration of Conformity We, Alango Technologies Ltd. of 2 Etgar St. Tirat Carmel, Israel declare under our sole responsibility that our product BeHear PROXY type ABH-130 and in combination with our accessories, to which this...
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