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Bluetooth
Q
When no headset is found or cannot be
connected
A1 If the headset is already connected to another
device, you will not be able to find the headset and
cannot connect to the headset even if the headset is
found. Disconnect the connection to the other device
and then start the search again.
A2 If the headset is connected to a power adapter, you
cannot make a Bluetooth connection.
Disconnect the power adapter and then retry.
A3 In general, a Bluetooth headset has 2 operating
modes, On/Off mode and Pairing mode.
To connect the headset to another Bluetooth device
such as a PC or cell phone, the headset must be in
Pairing mode.
Switch the headset to Pairing mode and then retry
the search operation.
In general, the headset in Pairing mode automatically
returns to On/Off mode after a certain period of time.
Q
There is no sound or sound is intermittently
interrupted after connecting a headset
A1 If your headset is a mono headset, check
if a mono headset connection has been
made. In this case, to resolve the problem,
complete the procedures below.
Right-click over the Bluetooth icon on the
taskbar, select Audio tab > Connected Device,
and check if Activate Mono Headset is
selected. If not, right-click over the device and
select Connect.
Right-click over the Speaker icon on the taskbar,
select Playing Device > Mono Device > Load
Defaults and then click the OK button.
The Bluetooth Mono Headphone and Microphone
functions are activated.
Note
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