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disable the [View Available Wireless Networks] window supported by WZC
service. Exit the wireless LAN related program then check whether the window
is enabled.
A3
Initialize the device driver.
Click Start > Control Panel > Performance and Maintenance > System >
Hardware tab > Device Manager > Network adapters, and select the wireless
LAN adapter. Right-click the network adaptor and select 'Disable'. Then right-
click over the network adaptor and select 'Enable' after a short wait to check that
the device is operating properly.
A4
Right-click the My computer icon, and select Manage. When the Computer
Management window appears, double-click Services and Applications on the
left, and then click Services from the sub menu tree. Select the Standard tab in
the right pane, double-click Wireless Zero Configuration and check that Startup
Type is configured to Automatic, and the Service status is Started.
A5
In the case of Windows XP, click Advanced in the [Wireless Network
Connection] dialog box (see "Connecting to an Access Point (AP)" (p 43)) and
make sure that 'Use Windows to configure my wireless network settings' is
selected.
This may happen when a third-party wireless network setup program (e.g.
PROSet) other than Windows XP default program is installed. For setting up a
wireless network using the Windows XP program, this option should be selected.
Q6 The Wireless network connection operates properly, but the Wireless
Network Connection icon on the Taskbar displays the "Disconnected"
message.
A
This is one of the known problems when you are using a wireless LAN
connection after installing Windows XP service pack 1.
For more information, refer to the following link for known problems with
Microsoft.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q328647
Q7 When connecting to a computer-to-computer (Ad Hoc) network, I cannot
connect to another computer connected to the same computer-to-computer
network.
A1
Make sure that the security settings and network name of the computer-to-
computer (Ad Hoc) network is correct.
A2
Check the TCP/IP properties of the computers to be connected through the
computer-to-computer (Ad Hoc) network. All of the computers to be connected
Troubleshooting 95
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