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Troubleshooting
The camera cannot be turned on
microSD card error
The camera crashes or cannot
be turned off
Document download error
Contact Us
For any inquiries with Dragon Touch products, please feel free to contact us,
we will respond within 24 hours.
E-mail: cs@dragontouch.com
Tel: 888-811-1140 (US) Mon-Fri (except holidays) 9am-5pm (EST)
Official website: www.dragontouch.com
The microSD, microSDHC, microSDXC and SD marks and logos are trademarks of
SD-3C, LLC.
Trouble
Solution
Please recharge the camera or
try a different charging cable
then reboot.
Please format the microSD card or
insert a different microSD card.
Press the Reset button and
reboot.
Please disconnect the app and
try it again.
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