Vitec Multimedia MGW Diamond User Manual

Vitec Multimedia MGW Diamond User Manual

Multi-channel hevc and h.264 portable encoder

Advertisement

MGW Diamond
Multi-Channel HEVC and H.264 Portable Encoder
User Manual
Version 1.6
Date: January 24, 2019
Doc Rev: <A>

Advertisement

Table of Contents
loading

Summary of Contents for Vitec Multimedia MGW Diamond

  • Page 1 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder User Manual Version 1.6 Date: January 24, 2019 Doc Rev: <A>...
  • Page 2: Table Of Contents

    Product Safety and Compliance Information ..............iv Chapter 1 About This Manual ................... 5 General ......................... 5 Manual Structure and Use ................... 6 Chapter 2 MGW Diamond Encoder Overview ..............7 The Product ........................7 System Requirement ....................8 I/O Specifications ......................8 MGW Diamond Encoder Front Panel..............
  • Page 3 Resetting MGW Diamond Encoder Settings ............57 Chapter 6 Firmware Upgrade ..................59 Upgrading Firmware ....................59 Chapter 7 Decoding MGW Diamond Encoder Video Streams ........63 Playing MGW Diamond Encoder Video Streams ............. 63 Setting EZ TV as the Player..................64 Setting FITIS as the Player ..................
  • Page 4: Copyright Notice

    Copyright Notice VITEC, AND ITS AFFILIATES ("COMPANY") FURNISH THIS DOCUMENT "AS IS," WITHOUT WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF PERFORMANCE, A COURSE OF DEALING, OR TRADE USAGE.
  • Page 5: Product Safety And Compliance Information

    Product Safety and Compliance Information For product safety and compliance information, please consult VITEC Support Portal at https://www.vitec.com/support/. User Manual, Version 1.6...
  • Page 6: Chapter 1 About This Manual

    C H A P T E R 1 About This Manual In This Chapter General ......................5 Manual Structure and Use ................5 General Information in this document is subject to change without notice. VITEC assumes no responsibility for any errors that may appear in this manual. Companies, names and data used in examples herein are fictitious unless otherwise noted.
  • Page 7: Chapter 2 Mgw Diamond Encoder Overview

    Describes how to upgrade MGW Diamond Encoder firmware. • Decoding MGW Diamond Encoder Video Streams (on page 63) Describes how to set up players to view MGW Diamond Encoder channels playback. • Decoding Zixi™ and Pro-MPEG Streams (HEVC and H.264) (on page 73) Describes how to set up players to view Zixi™...
  • Page 8: The Product

    MGW Diamond is a small, power-efficient quad channel HEVC and H.264 HD/SD video encoder ideal for field-based applications. MGW Diamond features a powerful encoding engine with the abilty to output up to eight streams simultaneously. MGW Diamond is ideally suited to any multichannel application where stringent size, weight and power (SWaP) characteristics are demanded.
  • Page 9 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder System Requirement Operating System: • Microsoft ® Windows 2003 ® • Microsoft ® Windows 2008 ® • Microsoft ® Windows 2012 ® • Microsoft ® Windows 7 ® • Microsoft ® Windows 8.0 / 8.1 ®...
  • Page 10 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder LED/ Port LED Status Description • • The appliance is off Power LED • Green • The appliance is up and ready • Blinking green (once per second) • The appliance is starting •...
  • Page 11: Mgw Diamond Encoder Rear Panel

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder MGW Diamond Encoder Rear Panel Label Connectors Description SDI/CVBS 1 SDI input (3G/HD/SD) or Composite input. 3G-SDI is compliant with SMPTE 425-A SDI/CVBS 2 SDI input (3G/HD/SD) or Composite input. 3G-SDI is compliant with SMPTE 425-A SDI/CVBS 3 SDI input (3G/HD/SD) or Composite input.
  • Page 12: Mgw Diamond Breakout Cable

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder MGW Diamond Breakout Cable Connector Label Connectors Description Analog Audio [1..4] RCA Female Unbalanced Stereo Analog Audio inputs (line level) Talkback OUT RCA Female Unbalanced Stereo Analog Audio output for Talkback (line level) RS232 #[1..4]...
  • Page 13: Chapter 3 Getting Started

    The MGW Diamond Encoder web interface requires a password to log on. To log on to MGW Diamond Web Interface: 2. Connect to the MGW Diamond Encoder web interface by entering in your browser's URL field either the default appliance's IP address or the new one you have set, by typing https://<IP address>.
  • Page 14: Initial Connection And Ip Setup

    MGW Diamond web interface is loaded. Initial Connection and IP Setup The MGW Diamond Encoder is configured, by default, to use a fixed static IP address for its Ethernet Port 1 Use the default 192.168.1.1 IP address to perform initial login from a computer connected directly to the platform.
  • Page 15 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder 2. Type the password (the default password is "1qaz!QAZ") and click the blue arrow. The MGW Diamond web interface is loaded. Figure 3-3: The Dashboard page 3. From the main menu, select System. The system page opens.
  • Page 16 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Set the following parameters and click Apply. CAUTION: When you change the unit’s IP address to use a different subnet you may need to reconfigure your computer network settings to re-connect to the appliance.
  • Page 17 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To configure the appliance's network settings for the first time using an SSH client: 1. Open an SSH terminal window (PuTTY is the recommended tool). 2. Connect to the MGW Diamond IP address.
  • Page 18: Retrieving Or Setting Network Parameters Through A Usb Thumb Drive

    16. Modify any of the listed network parameters, as required, and save the changes. 17. Eject the USB thumb drive properly from the PC and insert it to the MGW Diamond Encoder USB port. 18. Turn MGW Diamond Encoder ON. When the boot process is completed, MGW Diamond Encoder will be set to the new IP addresses.
  • Page 19 20. Log in. 21. Save the file (either on a USB thumb drive or any other place of your choice for future reference. In case MGW Diamond Encoder IP address becomes unknown and needs to be retrieved, this file will be used.
  • Page 20: Chapter 4 Setup And Operations

    (each stream can be configured with its own encoding standard - H.264 or HEVC - bitrate, resolution, frame rate). • Menus – Provide a centralized access to monitor, configure and control the MGW Diamond Encoder. •...
  • Page 21: The Main Menu

    In the dashboard frame section, you can view the current source type, data rate and the compression format selected for each stream, as well as start/stop streams. MGW Diamond features up to 4x1080p60 channels, each one can be split in a primary and a secondary stream for a total of 8 streams output.
  • Page 22 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Parameter Display Description 1-H.264…4S-H.264 Displays the channel number and the compression format Source 3G/HD/SD-SDI or Displays the source type assigned to the channel. Composite Total Bit- Bit-rate in Mbps Display the total bit-rate of the channel (Video+Audio+KLV Rate Metadata+streaming protocol overhead).
  • Page 23: The Dashboard Page

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder The Dashboard Page The Dashboard page is the main page displaying the appliance's view and displays network information for both network interfaces as well as an overall traffic summary. Figure 4-2: The Dashboard page Active interfaces appear in green.
  • Page 24 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To view the dashboard parameters: 1. From the main menu, select Dashboard. The following parameters are displayed: NOTE: The Dashboard page automatically polls the appliance hardware for the latest status of channels, streams and sources every 30 seconds.
  • Page 25 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Zixi™ Statistics Information 1. When a Zixi™ channel starts playing, click the info button. The Zixi™ Channel Statistics window opens: Parameter Description Total Bitrate (kbps) Current bitrate of the outgoing channel. •...
  • Page 26 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Packet Loss The current percentage of dropped packets between the encoder and decoder (the packet loss is introduced by the network link). Zixi™ allows to recover up to 30% packet loss. Dropped Packets Total number of packets dropped between the encoder and the decoder due to the network link.
  • Page 27: The Channels Page

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder The Channels Page The Channel section provides a one-page view dedicated to channel configuration. The configuration is designed in three main categories: • Source - select the input video and audio sources to be used for the channel.
  • Page 28: Source Section

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To set the channel parameters: 1. From the main menu, select Channels. 2. Set the following parameters as required in each section and click Apply. NOTE: • When switching from HEVC to H.264 (or from H.264 to HEVC), click apply before you adjust any of the Advanced Settings fields.
  • Page 29: Processing Section

    System page. On-the-fly bit rate change: MGW Diamond is able to apply changes to the desired stream bit-rate while live streaming is in progress, without stopping the video service.
  • Page 30 If the input source changes while streaming, the MGW Diamond Encoder will automatically stop the channel, re- configure its settings, and re-start the channel using either the newly...
  • Page 31 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Audio Parameters Description Encode Audio Select the box to activate audio encoding. Audio Codec Select the audio codec. Audio Mode Select the box to enable audio encoding (Stereo, Mono Right or Mono Left).
  • Page 32: Advanced Settings - H.264

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Advanced Settings – H.264 Figure 4-4: Advanced Settings - H.264 1. Click Advanced Settings to set advanced processing parameters as follows: By default, many of the advanced parameters are determined automatically by the system’s internal algorithm and are based on the selected resolution, compression format and bit-rate.
  • Page 33 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder NOTE: By decreasing the Level setting, you can improve the end-to-end latency as the decoder takes less time to process H.264 video with smaller Level value. Note that a lower Level value may impact video encoding quality.
  • Page 34 If enabled, Timecode input is not captured from SDI input anymore. • To ensure accurate Latency Monitoring, system date must be synchronized to an NTP server. Ensure to correctly configure the NTP server in System/Date and Time section on both MGW Diamond and MGW Ace Decoder. •...
  • Page 35 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder • PMT PID – A special identifier of the PMT within the transport stream. The PMT (Program Mapping Table) describes the various services and their PIDs within the transport stream. Default: 1240.
  • Page 36: Advanced Settings - Hevc

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Advanced Settings - HEVC Figure 4-5: The Advanced Settings - HEVC By default, many of the advanced parameters are determined automatically by the system’s internal algorithm and are based on the selected profile, resolution, compression format and bit-rate. However, for certain applications and for unique scenarios you may be able to optimize video quality, latency, and overall behavior of the codec, by manually modifying some of the advanced settings fields.
  • Page 37 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder • Aspect Ratio – The proportional relationship between the video width and its height. For auto configuration “Same as Input” shall be set. • GOP Structure - Specifies the GOP structure used by the encoder. The encoder supports: •...
  • Page 38 If enabled, Timecode input is not captured from SDI input anymore. • To ensure accurate Latency Monitoring, system date must be synchronized to an NTP server. Ensure to correctly configure the NTP server in System/Date and Time section on both MGW Diamond and MGW Ace Decoder. •...
  • Page 39 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder standards. When unselected, all the KLV metadata frames are captured and transmitted with the Video/Audio stream. • DVB Mode – Select this check box to comply with DVB standard. At a low bitrate (<1Mbps), enabling DVB mode may result in an increased bitrate.
  • Page 40: Target Section

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Target Section Parameter Description Channel Name Enter the channel name. This name will also appear in Session Announcement Protocol (SAP) messages. Streaming Protocol Select the streaming protocol: UDP TS, RTP TS, RTP ES (RTSP), Zixi™...
  • Page 41: Error Correction Settings

    Maximum Bit-Rate: Set the maximum bit-rate allowed while in dynamic mode. • Enable Failover: Select the check box to allow MGW Diamond Encoder to switch over a secondary VITEC Playout/ Zixi™ Broadcaster Server when the primary server is no more reachable.
  • Page 42 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Figure 4-6: The Zixi Settings window Pro-MPEG Forward Error Correction (SMPTE-2022) When FEC is implemented, the encoder sends additional data to enable the reconstruction of lost data, regardless if needed or not. The performance of the FEC is always a tradeoff between latency, overhead and error correction capabilities.
  • Page 43 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Overhead in data rate, added by 1D-FEC, can be calculated by following formula: • FEC Mode: Select the Forward Error Correction dimension mode: 1-D (only the column checksums will be sent to the destination), or 2-D (checksums of both columns and rows will be sent to the destination).
  • Page 44: The System Page

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder The System Page In the System page you set the parameters of the following tabs: • Network Interfaces • Security • Date and Time • KLV Input • SAP. Figure 4-7: The System page To set the system parameters: 1.
  • Page 45 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Parameter Description Enable DHCP Select this box to enable automatic retrieval of IP address and DNS server information from the DHCP server. IP Address Enter IPv4 Address if Static mode is selected...
  • Page 46 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To set Security: Parameter Description Current Password Type the current password. New Password Type the new password (8-14 characters). Re-Type Password Re-type the new password. Host Name The default is mgw-diamond<xxxxxxx> (where the last digits are the system serial number).
  • Page 47 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To set Date and Time: Parameter Description Use NTP Select the box to enable synchronization with the NTP server. Server Address Enter the NTP server address. Date Set the date. Time Set the time.
  • Page 48 To set KLV Capture over Serial / RS232 Port: In the KLV Input / RS-232 Serial tab screen set the following parameters for each KLV serial input. MGW Diamond can capture up to 4x Serial inputs. Figure 4-10: The KLV Input screen...
  • Page 49 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To set IP Stream as KLV input source: MGW Diamond can capture KLV from up to 8x IP inputs. Figure 4-11: The IP Stream tab window 1. Click the IP Stream tab and set the following parameters:...
  • Page 50 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Bitrate (bps) Enter the bitrate value of the incoming KLV Stream. Use a value that covers the highest peak of KLV data you anticipate the data bitstream will yield. In case the KLV IP input stream data rate is unknown, it is recommended to use 200,000 bps as a starting point.
  • Page 51 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To set KLV Input over SDI: Figure 4-12: The KLV Input-SDI (Sync) tab window Click the SDI (Sync) tab and set the following parameters: Parameter Description Message ID (for Enter message ID number.
  • Page 52 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To set SAP: Parameter Description Use default SAP Use the default Session Announcement Protocol multicast group and address port as per RFC 2974. IP Address Set the target multicast IP address to which SAP messages will be sent.
  • Page 53: The Configurations Page

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder The Configurations Page The MGW Diamond web interface allows you to save screen shots of various configurations to be loaded manually or automatically in the future. In the Configurations page you can add, activate, and delete channel configurations.
  • Page 54 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To activate a configuration: 1. Select the desired configuration row. 2. Click Activate to activate the configuration. The activated configuration is applied. To delete a configuration: 1. Select the desired configuration row.
  • Page 55: The General Page

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder The General Page In the General page you can view appliance related parameters, and perform license and firmware upgrades. Figure 4-15: The General page To view the System Information parameters: Parameter Description Ethernet 1 MAC Address Displays the Network Interface #1 MAC Address.
  • Page 56 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder To register a new license: NOTE: Contact your VITEC sales representative to activate the required license for your appliance. 1. Click Export to get the license file of your system. Provide this license file to VITEC Customer Support along with the requested licenses.
  • Page 57: Resetting Mgw Diamond Encoder Settings

    • A software reset. To reset the MGW Diamond Encoder (Hardware): On the MGW Diamond Encoder rear panel use the Reset dry contact (located in connector J2) to connect an external push-button-switch or controller for performing a Reset. • A short press will restart the appliance.
  • Page 58 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder NOTE: • The Factory Reset function will return the unit to its default IP settings: 192.168.1.1 with subnet mask 255.255.255.0 , and password 1qaz!QAZ. • If you are connected to the unit from a PC on a different subnet, reconfigure your computer to the 192.168.1.x subnet to gain access to the unit and modify its settings for network use.
  • Page 59: Chapter 6 Firmware Upgrade

    VITEC periodically releases new firmware versions that include critical updates as well as feature enhancements. MGW Diamond Encoder firmware and software upgrade process involves uploading a "firmware file" from within the unit HTTPS user interface, allowing the unit to extract the required files and perform internal updates.
  • Page 60 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder NOTE: If not deleted, old configurations may cause to the MGW Diamond Encoder to load with the new firmware into an unsupported state. 4. Click the General tab. Figure 6-1: The General page 5.
  • Page 61 Open, and in the Load Firmware window click Load. 8. The new version is loaded: • The Power green LED on the MGW Diamond Encoder appliance front panel is blinking: The loading process might take a few minutes. •...
  • Page 62 If the login window does not appear, open a new browser tab. Insert (in the URL field) the IP address that was set to the MGW Diamond Encoder prior to the upgrade. If the login window appears close the previous browser tab and proceed to step 7.
  • Page 63: Chapter 7 Decoding Mgw Diamond Encoder Video Streams

    ................71 Playing MGW Diamond Encoder Video Streams The MGW Diamond Encoder streams can be played using VITEC Decoders or third party decoders that support the relevant compression standards. While MPEG-4 H.264 decoders are widely available from many vendors, decoding of real-time advanced HEVC streams is offered only by selected manufacturers.
  • Page 64: Setting Ez Tv As The Player

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Setting EZ TV as the Player 1. On the EZ TV portal, go to Static Channels and click Add Channel. 2. From the Channel Type drop-down list, select UDP TS. NOTE: Pro-MPEG is not currently supported on EZ TV system.
  • Page 65: Setting Fitis As The Player

    • When SAP is enabled on one or more of MGW Diamond Encoder's channels, EZ TV will automatically discover the broadcasting and list these channels under Dynamic Channels in EZ TV Player. 6. From the EZ TV Player, select the appropriate channel. The MGW Diamond Encoder stream is played on EZ TV Player under Static Channels.
  • Page 66: Setting Vlc As The Player

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Setting VLC as the Player 1. Invoke VLC Media Player. 2. Select Media>Open Network Stream. The Open Media window appears. 3. Set Caching by Clicking the Show more options box and set the caching to a value between 120 to 140 milliseconds depending on your network performance: 4.
  • Page 67 URL syntax is case sensitive so ensure that the channel name is initial letter is capitalized. • The IP address is the MGW Diamond Encoder IP address. • Channel Name is the name as set on the Channels page, Target section.
  • Page 68 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder • For UDP TS Streams: udp://@<Target IP Address>:<TargetPort> NOTE: • Older versions of VLC do not require "@" symbol. • IP address is the Target Address as set in Channels page, Target section.
  • Page 69 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder NOTE: Configure the buffer size according to your network performance and the compression settings of the streams. When B- Frames are used, it is recommended to set VLC UDP buffer to 300 to allow for smooth playback. To reduce end-to-end latency when B-Frames are not in use, you may set the UDP buffer size to as low as 100 ms, depending on your network characteristics.
  • Page 70 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder NOTE: • VLC doesn't support FEC so while it is possible to play Pro-MPEG stream, no error correction will occur. • Older versions of VLC do not require "@" symbol. • IP address is the Target Address as set in Channels page, Target section.
  • Page 71: Using Media Player Classics

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Using Media Player Classics 1. Invoke MPC-HC (Media Player Classics Home Cinema). 2. Select File>Open File. • For RTP ES Streams: rtsp://<MGW IP Address>:<RTSP Server Port>/<CHANNEL NAME> (see example in figure below).
  • Page 72 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder • For UDP TS Streams: udp://@<Target IP Address>:<TargetPort> • For RTP TS or Pro-MPEG Streams: rtp://<Target IP Address>:<TargetPort> NOTE: • MPC doesn't support FEC so while it is possible to play Pro-MPEG stream, no error correction will occur.
  • Page 73: Chapter 8 Decoding Zixi™ And Pro-Mpeg Streams (Hevc And H.264)

    C H A P T E R 8 Decoding Zixi™ and Pro-MPEG Streams (HEVC and H.264) In This Chapter Setting and Playing Zixi™ Protected Channels ..........73 Setting and Playing Zixi™ Protected Channels Zixi™ protected streams and Pro-MPEG protocol are not supported by open source free software players such as VLC or MPC.
  • Page 74 Figure 8-1: The Zixi Settings window In the VITEC Playout Server/ Zixi™ Broadcater Web interface: 1. Add a new input stream. The stream ID must match MGW Diamond Encoder Channel Name that was entered in the Channels page>Target section> Channel Name field, and it is case sensitive.
  • Page 75 “Zixi” is indicated in the FEC column (see The Dashboard Frame). NOTE: If an error occurs and "Zixi" appears in red, ensure that: • MGW Diamond has access to the Playout Server/ Zixi™ Broadcaster. • The channel was created correctly on the Playout Server/ Zixi™ Broadcaster. User Manual, Version 1.6...
  • Page 76: Appendix A Technical Specifications

    A P P E N D I X A Technical Specifications Compliance • FCC Part 15, Class A • • ICES-003 • RoHS. Environmental • Operating Temperatures: -20 ºC to +55 ºC (-4 ºF to 131 ºF) • Storage Temperatures: -40 ºC to +70 ºC (-40 ºF to 158 ºF) •...
  • Page 77 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Functional Description Inputs Video Inputs • SDI / Composite Inputs • Supported standards: - 3G/HD/SD-SDI (SMPTE 259M-C, SMPTE 292M, SMPTE 274M, SMPTE 296M, SMPTE 424M, 425M Level A only). - Analog Composite / RS-170 (NTSC, PAL, PAL-M) •...
  • Page 78 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder • Frame Rate: 1-60 fps. Configurable framerate from 60 down to 1fps • Bit Rate Regulation Modes: Constant (CBR), Variable (VBR) • Output Resolutions: Configurable from CIF up to 1920x1080p60 • Encoding latency less than 55ms.
  • Page 79: Appendix B Technical Support

    MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder A P P E N D I X B Technical Support VITEC provides phone supports and online helpdesk access during standard business hours. Silver, Gold and Platinum customers are eligible to access preferred support tools as described in your extended support agreement.
  • Page 80: Appendix C Warranty

    A P P E N D I X C Warranty Limited Hardware Warranty Terms Subject to the terms and conditions specified below your VITEC product (the "Product") is warranted against defects in material and workmanship (the "Warranty") for a period of 12 (twelve) months following the Delivery Date (the "Warranty Period").
  • Page 81 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Department of Commerce and other competent government authorities to the extent required by those laws. User Manual, Version 1.6...
  • Page 82: Index

    Index Manual Structure and Use • 6 MGW Diamond Encoder Front Panel • 9 MGW Diamond Encoder Overview • 6, 7 About This Manual • 5 MGW Diamond Encoder Rear Panel • 11 Advanced Settings – H.264 • 33 MGW Diamond Encoder Reset • 58 Advanced Settings –...
  • Page 83 MGW Diamond Multi-Channel HEVC and H.264 Portable Encoder Target Section • 41 Technical Specifications • 77 Technical Support • 80 The Channels Page • 28 The Configurations Page • 54, 60 The Dashboard Page • 24 The General Page • 56 The Main Menu •...

This manual is also suitable for:

1733817245

Table of Contents