Troubleshooting - Amazon B07PDGZ8X7 Manual

Troubleshooting

Problem
My telephone does not
work at all.
Low battery shows on the
screen.
The batteries do not
charge in the handset or
the handset batteries do
not accept charge.
Solution
• Make sure the batteries are installed and charged correctly.
For optimum daily performance, return the handset to the
telephone base or charger after use.
• Make sure the mains adaptor is securely plugged into a
functioning mains outlet.
• Make sure the telephone line cord is plugged firmly into the
telephone base and the telephone wall jack.
• Unplug the electrical power to the telephone base. Wait
for approximately 15 seconds, then plug it back in. Allow
up to one minute for the handset and telephone base to
synchronise.
• Remove and re-insert the batteries. If that still does not work, it
might be necessary to purchase new batteries.
• Disconnect the telephone base from the telephone wall
jack and plug in a working telephone. If the other telephone
does not work, the problem is probably in the wiring or the
telephone service. Call your telephone service provider.
• Place the handset in the telephone base for recharging.
• Remove and re-install the batteries and use it until fully
depleted, then recharge the handset in the telephone base.
• If the above measures do not solve the problem, replace the
batteries.
• Make sure the handset is placed in the telephone base or
charger correctly.
• Remove and reinstall the batteries, then charge for up to
15 hours.
• Purchase new batteries.
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