How To Install; Activating Your Gateway; Common Questions - Shaw BlueCurve Instruction Manual

How to install your BlueCurve Gateway.
What you'll need
BlueCurve
Gateway
My Shaw
Download the app or
visit my.shaw.ca
Shaw BlueCurve
Home app
Coax cable
Power cord
Ethernet cable
For optional
hardwired
connections.

Activating your Gateway

If your Gateway is the only piece of hardware
follow these steps.
Please keep your BlueCurve Gateway unplugged until instructed to do so in Step 2.
1. Activate within My Shaw
To start, access My Shaw by either downloading the
Android app store or visiting my.shaw.ca
If this is your first time activating your Shaw Internet services, you will need to create
a Shaw ID to gain access to your My Shaw account.
a. Tap on 'Register now' to create your Shaw ID.
(skip this step if you already have a My Shaw account)
b. Sign-in to My Shaw and follow the prompts to activate your Gateway.
If you have existing Shaw services, you may already have created a Shaw ID.
Sign-in to My Shaw and follow the prompts to activate your Gateway.
2. Connect
BlueCurve Home app
Follow the steps to download your
steps within the app to connect your Gateway and set-up your WiFi.
If you are setting up your phone service, connect the phone cord provided with your
phone's base unit into the left-side phone jack at the back of your Gateway.
If you are activating multiple pieces of
follow these steps to activate your Gateway.
1. Connect
a. Connect the coax cable to your Gateway and a coax cable outlet.
b. Connect the power cord to your Gateway and an electrical outlet.
2. Activate
Contact us at shaw.ca/Chat or call us at 1-844-574-7429.
3. Download the BlueCurve Home app
Set-up and manage your WiFi network the way you want. From creating user profiles to
setting usage schedules and limits, the
you are activating,
My Shaw app on the Apple or
on your mobile phone.
and then continue with the
hardware,
BlueCurve Home app
ensures you're in control.

Common questions

Where should I place my
Gateway?
• In a central, visible and off-the-ground
location.
• Avoid basement/underground spots,
cabinets or hiding it behind any objects.
• Away from appliances, electrical
equipment and metal / stainless
steel objects.
What if I need to connect my
Gateway and TV box to the
same outlet?
This step is optional. You'll need a 2-way
splitter (available at Shaw retail stores)
and (3) lengths of coax cable total.
a. Connect one end of the coax cable to
a cable outlet and the other end to the
IN port on the splitter.
b. Connect a second coax cable to the
splitter and your Gateway.
Hold off on connecting the TV
equipment to an electrical outlet.
You will do this later on.
What if I hardwire my
connection with the ethernet
cable and need to set up my
WiFi network?
If you hardwire your desktop computer
to your Gateway with the ethernet cable,
open your Internet browser, type 10.0.0.1
into the address bar and press Enter. Then,
follow the onscreen prompts to customize
your network name and password.