HAMPTON BAY HB-7900-02 Use And Care Manual page 8

Troubleshooting (continued)
Problem Possible Cause
Batteries seem
okay, but the
doorbell does
not work after
installation.
Doorbell sounds
when not intended
(false triggers).
Doorbell or sensor is
mounted on metal or
near metal studs.
Doorbell is mounted
near a concrete floor
or wall.
Doorbell and sensor are
installed too far apart.
Doorbell is receiving in-
terference from another
wireless device.
Solution
Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or sensor
away from the metal surface.
Concrete may reduce range. Move the doorbell away
from the concrete surface.
Locate the doorbell closer to the sensor.
Reset the doorbell:
Remove the sensor back using a small flathead
screwdriver.
Remove sensor battery. Wait 30 seconds.
Press and hold the button inisde the sensor for 10
to 15 seconds within 60 seconds after installing
battery into the sensor.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep".
Re-sync the doorbell to the sensor:
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep".
Press the button inside the sensor within 30 sec-
onds. The doorbell will sound a "Beep-Beep" tone to
indicate the sensor is synced.
Test the sensor as shown in step 3 under Installa-
tion to ensure operation.
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