Nintendo Switch Pro Controller Troubleshooting Steps page 6

1. Ensure your Nintendo Switch console has the latest
2. Verify that the Nintendo Switch Pro Controller has power and that it is synced to the console.
o
While in the HOME Menu press any button on the Pro Controller.

If one or more of the player LEDs on the controller blink and then remain lit, the controller is paired to the
console.

If the player LEDs momentarily light up in a sequence and then shut off,
console.

If none of the player LEDs light up, the Pro Controller is out of power and will
3. Once the controller is paired to the console,
4. Reset the Pro Controller by pressing the
again.
5. Test the button input
o
If the button test fails, skip to Situation Not Resolved.
6. Test the Pro Controller buttons using a compatible game or application.
o
If the button test was successful but the buttons are not responding with a particular game or application, try
the following:

Check the software manual or game packaging to ensure compatibility with the Pro Controller.

Decrease the distance between the Pro Controller and the console.

To minimize wireless interference, ensure that the console is not placed behind a TV, under a metal object,
or within three to four feet of other wireless devices, such as wireless speakers, cordless phones, etc.

Test the Pro Controller buttons with a different compatible game or software.

If possible, test the Pro Controller on a different console.
Situation Not Resolved:

If the issue occurs on occasion, continue using the Pro Controller for a few weeks to see if it affects your
gameplay.
update the
SYNC Button
on the Pro Controller.
system update.
pair the Pro Controller
need to be
firmware.
once, then press any other button to wake it up
to the
recharged.