Dahua LDH SAI200 Series Quick Start Manual

Dahua LDH SAI200 Series Quick Start Manual

Wall mounted digital signage

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Digital Signage
Quick Start Guide
V1.0.0

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Table of Contents
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Summary of Contents for Dahua LDH SAI200 Series

  • Page 1 Digital Signage Quick Start Guide V1.0.0...
  • Page 2: Cybersecurity Recommendations

    Cybersecurity Recommendations Mandatory actions to be taken towards cybersecurity 1. Change Passwords and Use Strong Passwords: The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately and choose a strong password whenever possible.
  • Page 3: Foreword

    Foreword General This user’s manual (hereinafter referred to as "the Manual") introduces the usage and configurations of the LCD Digital Signage (hereinafter referred to as "the Signage"). Model LDH22-DAI200, LDH22-SAI200, LDH29-DAI100, LDH29-SAI100, LDH32-DAI200, LDH32-SAI200, LDH37-DAI100, LDH37-SAI100, LDH43-SAI200, LDH49-SAI200 and LDH55-SAI200 Safety Instructions The following categorized signal words with defined meaning might appear in the Manual.
  • Page 4 About the Manual The Manual is for reference only. If there is inconsistency between the Manual and the  actual product, the actual product shall prevail. We are not liable for any loss caused by the operations that do not comply with the ...
  • Page 5: Regulatory Information

    Regulatory Information The regulatory information herein might vary according to the model you purchased. Some information is only applicable for the country or region where the product is sold. FCC Information Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 6: Important Safeguards And Warnings

    Important Safeguards and Warnings This chapter describes the contents covering proper handling of the device, hazard prevention, and prevention of property damage. Read these contents carefully before using the device, comply with them when using, and keep it well for future reference. Operating Requirements This is an A-class and high-quality product, but the device might interfere radio signals in ...
  • Page 7: Table Of Contents

    Table of Contents Cybersecurity Recommendations ......................I Foreword ..............................II Regulatory Information ..........................IV Important Safeguards and Warnings ....................... V 1 Product Introduction ..........................1 Overview............................1 Features ............................1 2 Appearance and Ports ..........................2 22-inch ............................. 2 2.1.1 Appearance ........................... 2 2.1.2 Ports ............................
  • Page 8 Initializing Signage ........................20 Logging in System......................... 21 Operating Quick Tool Bar ......................21 Configuring Date & Time ....................... 22 Displaying Programs ........................22 4.6.1 Displaying Programs from Platform ................... 22 4.6.2 Displaying Programs from USB Drive ................25 Managing Apps ..........................31 4.7.1 Installing an App .........................
  • Page 9: Product Introduction

    Product Introduction Overview This product is a new intelligent-cloud digital signage with which you can release various information such as advertisements, notices and announcements. After connecting the Signage to the platform, you can use the platform to manage the Signage or send programs to it. Features Platform with B/S structure for information release and management.
  • Page 10: Appearance And Ports

    Appearance and Ports The Signage is classified as 22-inch, 29-inch, 32-inch, 37-inch, 43-inch, 49-inch and 55-inch. The following content will introduce the Signage’s appearance & ports according to their screen sizes. 22-inch 2.1.1 Appearance Figure 2-1 Appearance (22 inches) Table 2-1 Appearance description Name Description Receives Wi-Fi signals and connect the Signage to the network in...
  • Page 11: Ports

    Name Description You can view the signage’s main board and the main board’s ports after you open the anti-theft plate. See "2.1.2 Ports" for details. Anti-theft plate Use the given key to open the anti-theft plate and lock it after your viewing.
  • Page 12: Dimensions

    2.1.3 Dimensions Figure 2-3 Dimensions (22 inches) (mm [inch]) 29-inch 2.2.1 Appearance Figure 2-4 Appearance (29 inches) Name Description TFT LCD display Releases information. Receives Wi-Fi signals and connect the Signage to the network in Wi-Fi antenna a wireless way. Ports See "2.2.2 Ports"...
  • Page 13: Ports

    2.2.2 Ports Figure 2-5 Ports (29 inches) Table 2-3 Ports description Icon Name Description Use this button to reinstall the Signage’s Android operating system when the system runs terrible or you cannot boot up the Signage. Contact the after sales to get and decompress the upgrade files.
  • Page 14: Dimensions

    2.2.3 Dimensions Figure 2-6 Dimensions (29 inches) (mm [inch]) 32-inch 2.3.1 Appearance Figure 2-7 Appearance (32 inches) Table 2-4 Appearance description Name Description Receives Wi-Fi signals and connect the Signage to the network in Wi-Fi antenna a wireless way. TFT LCD display Releases information.
  • Page 15: Ports

    Name Description Signal indicator of Receives signals from remote control. remote control Light sensor Adjusts screen brightness automatically according to the indicator environment lighting condition. Power input port Inputs 220V AC power. 10/100Mbps Connects to the Ethernet cable. Ethernet port You can view the signage’s main board and the main board’s ports after you open the anti-theft plate.
  • Page 16: Dimensions

    2.3.3 Dimensions Figure 2-9 Dimensions (32 inches) (mm [inch]) 37-inch 2.4.1 Appearance Figure 2-10 Appearance (37 inches) Table 2-6 Appearance description Name Description TFT LCD display Releases information. Receives Wi-Fi signals and connect the Signage to the network in Wi-Fi antenna a wireless way.
  • Page 17: Ports

    2.4.2 Ports Figure 2-11 Ports (37 inches) Table 2-7 Ports description Icon Name Description Use this button to reinstall the Signage’s Android operating system when the system runs terrible or you cannot boot up the Signage. Contact the after sales to get and uncompress the upgrade files.
  • Page 18: Dimensions

    2.4.3 Dimensions Figure 2-12 Dimensions (37 inches) (mm [inch]) 43-inch 2.5.1 Appearance Figure 2-13 Appearance (43 inches) Table 2-8 Appearance description Name Description TFT LCD display Releases information. Receives Wi-Fi signals and connects the Signage to the network Wi-Fi antenna in a wireless way.
  • Page 19: Ports

    Name Description Power input port Inputs 220V AC power. 2.5.2 Ports Figure 2-14 Ports (43 inches) Table 2-9 Ports description Icon Name Description Use this button to reinstall the Signage’s Android operating system when the system runs terrible or you cannot boot up the Signage.
  • Page 20: Dimensions

    2.5.3 Dimensions Figure 2-15 Dimensions (43 inches) (mm [inch]) 49-inch 2.6.1 Appearance Figure 2-16 Appearance (49 inches) Table 2-10 Appearance description Name Description TFT LCD display Releases information. Signal indicator of Receives signals from remote control. remote control Appearance and Ports 12...
  • Page 21: Ports

    Name Description Light sensor Adjusts screen brightness automatically according to the indicator environment lighting condition. Ports See "2.6.2 Ports" for details. Power input port Inputs 220V AC power. 2.6.2 Ports Figure 2-17 Ports (49 inches) Table 2-11 Ports description Icon Name Description Use this button to reinstall the Signage’s Android operating...
  • Page 22: Dimensions

    2.6.3 Dimensions Figure 2-18 Dimensions (49 inches) (mm [inch]) 55-inch 2.7.1 Appearance Figure 2-19 Appearance (55 inches) Table 2-12 Appearance description Name Description TFT LCD display Releases information. Appearance and Ports 14...
  • Page 23: Ports

    Name Description Signal indicator of Receives signals from remote control. remote control Light sensor Adjusts screen brightness automatically according to the indicator environment lighting condition. Ports See "2.7.2 Ports" for details. Power input port Inputs 220V AC power. 2.7.2 Ports Figure 2-20 Ports Table 2-13 Ports description...
  • Page 24: Dimensions

    2.7.3 Dimensions Figure 2-21 Dimensions (55 inches) (mm [inch]) Appearance and Ports 16...
  • Page 25: Installation

    Installation Unpacking the Box Refer to the following checklist and check the package. If you find device damage or component loss, contact the after-sales service. Check Check Item Check Content Sequence Appearance No obvious damage. Overall Packing Not distorted or broken. packing Component No missing.
  • Page 26 Figure 3-1 Attaching wall-mount plate Table 3-1 Components description (1) Component Component Mounting surface Wall-mount plate Expansion pipe Self-tapping screw Step 2 Fix the wall-mount bracket into the installation holes of the Signage with four M5 screws (spring washers and flat gaskets included) in the accessory bag. Figure 3-2 Fixing bracket Table 3-2 Components description (2)
  • Page 27 Component Component Wall-mount bracket Device M5 screws (spring washers — — and flat gaskets included) Step 3 Hang the wall-mount bracket onto the wall-mount board. Figure 3-3 Installing Signage Step 4 Fix position of the Signage with two M4 screws. Figure 3-4 Fixing Signage Installation 19...
  • Page 28: Basic Operations

    Basic Operations The Signage’s operation system is developed based on the Android OS. You can connect the Signage to the online platform of information release & management. Then you can use the platform to release a multi-media program to the Signage, turn on/off the Signage and reboot the Signage.
  • Page 29: Logging In System

    Figure 4-2 Main menu Logging in System The system will be locked automatically under each of the following conditions: Plug the Signage’s power line into a socket (or turn on the Signage with your remote  control). Do not operate the device for the time you have set. ...
  • Page 30: Configuring Date & Time

    Icon Description Click this icon to adjust the backlight value. Click this icon to select an input source from "local" and "HDMI." VGA is not supported now. Click this icon to enter the quick play interface. Click this icon to lock your Signage. Click this icon to disconnect your USB from the Signage.
  • Page 31 Table 4-2 Procedure description Description Description Logging in Connecting Signage to network Connecting Signage to platform Receiving programs from platform 4.6.1.2 Connecting Signage to Network 4.6.1.2.1 Connecting Signage to Network Connect your device to network by Ethernet, WLAN, 4G or Virtual Private Network (VPN). After your Signage is networked, it can be used as a hotspot for other devices.
  • Page 32 Network Description Type Connect your Signage to network by Wi-Fi. Click to turn on Wi-Fi first. Then, to connect your Signage to network, you can: Click a given Wi-Fi, type its password and click Connect.  WLAN Or you can add a Wi-Fi manually: click to display the Add Network ...
  • Page 33: Displaying Programs From Usb Drive

    Your Signage and the platform have been connected to each other. To connect Signage to  network, see "4.6.1.2.1 Connecting Signage to Network." Ensure the platform’s IP address has been added to your whitelist if you have enabled it.  To configure whitelist, see "4.6.1.2.2 Configuring Whitelist."...
  • Page 34 Figure 4-10 The quick play interface Step 2 Select a template. The system will display images & videos information according to their layout in the template. And, an image is displayed for 10 seconds by default and a video to the end. 4.6.2.1.2 Customized Play Define your own templates to release information.
  • Page 35 Figure 4-12 The program waiting box Click on the lower left corner. The “File Manager” interface is displayed. Then you can select an image or a video and upload it to the program waiting box. Then, you can select duration of displaying an image from 5s, 10s, 20s, 30s and 60s.
  • Page 36 The 29-inch and 37-inch devices do not support the face attendance function. Preparation Your camera can do the face detection and face comparison and its face database is  ready. You Signage, your camera and the DSS (or PSS, or IVSS) have been connected to each ...
  • Page 37 Figure 4-14 The add device interface Step 4 Configure the parameters. See Table 4-4. Table 4-4 Parameter description Parameter Description According to the connection method you want between the camera and your Signage, you can select from IPC, DSS, PSS and IVSS. If you want to connect the camera directly to your device, you can select ...
  • Page 38 Step 5 Click OK. After adding the camera to the face attendance template successfully, the live camera shooting image and face comparison information is displayed. Connect you Signage to the camera by IPC or IVSS, and there will be only one ...
  • Page 39: Managing Apps

    If there are multiple separate regions in your template which can be identified by the sign , to make the template effective, you need to repeat step1-4 to add programs for other regions. Step 4 Operate the template you have almost finished. On the upper right corner of the current interface: Click Preview to preview your template.
  • Page 40: Installing An App

    4.7.1 Installing an App You can install an app to your device. Step 1 In main menu, select App Manager > App Center. The App Center interface is displayed. Step 2 Click install App. The Select Location interface is displayed. See Figure 4-18. Figure 4-18 The select location interface Step 3...
  • Page 41 Figure 4-20 The terminal info interface Basic Operations 33...
  • Page 42: Configuring System Settings

    Configuring System Settings Configuring Visual & Audio Parameters Adjust the screen’s display effect and the Signage volume. Step 1 In main menu, select Settings > Audiovisual Adjustment. The Audiovisual Adjustment interface is displayed. See Figure 5-1. Figure 5-1 The audiovisual adjustment interface Step 2 Configure visual &...
  • Page 43: Selecting Input Source

    Selecting Input Source You can select input source from "Local" and "HDMI" and "Local" is set by default (VGA is not supported now). Select "Local" to play programs input by your USB or given by the platform; Select HDMI to play programs from the HDMI input source, for example, your PC. Step 1 In the main menu, select Settings >...
  • Page 44: System Maintenance

    System Maintenance Maintenance Requirements It is recommended to: Modify the user password every three months.  Reboot this device regularly.  Upgrade firmware regularly.  Modifying Password For system security, regularly change the password and adopt the strong password. Keep the password properly after your modification.
  • Page 45: Configuring Auto Reboot Time

    Figure 6-2 The rebooting now interface Step 3 Click Confirm and system reboots. Configuring Auto Reboot Time Configure an auto reboot time for your device. And your device will reboot at a fixed time every day. Step 1 In main menu, select Settings > Maintenance and Upgrade. The Maintenance and Upgrade interface is displayed.
  • Page 46: Restoring Your Signage To Factory Settings

    Figure 6-4 The system upgrade interface Step 3 Select an upgrade package to start upgrade. After being upgraded, your device reboots. Restoring Your Signage to Factory Settings Restore your device to factory settings to handle problems such as storage insufficiency and system error.
  • Page 47: Appendix 1 Remote Control

    Appendix 1 Remote Control For devices of specified models, you can use remote controls to operate them. There are two kinds of remote controls. Refer to one of them according to the remote control you have received. See Appendix figure 1-1, Appendix figure 1-2 and Appendix table 1-1. Appendix figure 1-1 Remote control appearance (1) Remote Control 39...
  • Page 48 Appendix figure 1-2 Remote control appearance (2) Appendix table 1-1 Buttons description Operation Item Buttons Needed Turning on/off Press device Turn on/off Hold for three seconds. device screen Volume up: Press Fn, and then press 1. Or, press and press ...

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