Something Not Working, Service And Spare Parts - Zanussi DW 911 Instruction Booklet

SOMETHING NOT WORKING
Certain problems are due to lack of simple mainten-
ance or oversights and can be solved easily without
having to call out an engineer.
The machine will not start
The door has not been properly closed.
The plug is not properly inserted in the power socket.
There is no current at the socket. Check the fuse.
The machine will not fill with water
The water tap is shut.
The water supply has been cut off.
The inlet hose is kinked.
The water inlet hose filter is clogged.
The machine will not drain
The drain hose is kinked.
The sink drain is blocked.
The drain hose extension is not correct.
There is no air vent in the end of the drain hose.
The dishes are not clean (poor wash)
The baskets are too full.
The dishes have not been arranged properly.
The spray arms do not rotate.
The spray arm holes are clogged.
The water inlet funnel in the centre of the upper
basket is covered by dishes.
The end of the drain hose is submerged in waste
water (in the sink).
The filters are clogged.
The filters are not in position.
Not enough detergent has been used or it is un-
suitable.
The detergent is old or has gone hard.
The salt container cap is not properly closed.
The washing programme selected is too gentle.
Visible lime deposits or white film on the dishes
There is no salt or the softener has not been adjusted
to the hardness of the water.
The rinse aid has run out or too little is being used.
The machine is noisy
The dishes are rattling against each other.
The spray arms are knocking against the dishes.
The dishes are not quite dry
The dishes have been left too long inside the
machine.
The door is difficult to close
The dishwasher is not level or is not properly built-in.
SERVICE AND SPARE PARTS
If, after the above checks, the fault persists, call your
nearest Service Centre by telephoning:
08705 929929
Please give details of the fault, the appliance model
(Mod.), the product number (Prod. No.) and the serial
number (Ser. No.). This information can be found on the
rating plate located on the right-hand side of the dish-
washer door (see picture).
Prod.No. ........ Ser. No. .........
Mod. ........
RA01
Original spare parts can be purchased from Zanussi
Service Force Centres.
In-guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not a mechanical
or electrical breakdown.
Please note that proof of purchase is required for
any in-guarantee service calls.
PRA16GB
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