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User Manual
3. Troubleshooting
Before requesting service for this Media Player, check the chart below for a possible cause of
the problem you are experiencing. Some simple checkups or a minor adjustment on your
part may eliminate the problem and restore proper operation.
Mute, Volume control, Fast Forward
under FILE menu
No power
The Media Player does not start playback
when play is pressed
The Media Player starts playback but
stops immediately
No picture
No sound
Distorted sound
No audio at digital output
File menu is for previewing only; therefore,
all control functions, such as volume and
mute, will not work unless enter key is
pressed to get into a play mode.
Insert the power plug securely into the
power outlet.
Check if the on/off button on the right of the
Media Player is set to on.
Check if no power at the AC outlet by
plugging in another appliance for a test.
Condensation has formed: wait about 1 to
2 hours to allow the Media Player to dry
out. Check if the Media Player is
defective by trying another card.
The card may be dirty and may require
cleaning.
Ensure that the card is installed with proper
situation position.
Ensure that the equipment is connected
properly.
Check if outer equipment is on.
Ensure that the equipment is connected
properly.
If using a hi-fi amplifier, try another sound
source.
Check the volume adjustment.
Check the audio format, AAC and AC3
audio codec are not supported.
Ensure that the input settings for stereo
system are proper.
No sound is heard during still picture
(pause).
Check the digital connections.
Check if the audio format of the selected
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