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Network Player Series
User Manual
MSS500/550 Network Player
Multimedia Digital Signage Platform
Box & LCD Integrated Solution
Multi-HD Play Engine (Multi-High Definition)
Multiple Zone Layout Support
DVI / Video Output
LAN & WLAN optional
Very Compact Design
Media Processor for Fanless operation
CF storage for Long Lifetime
MSS500/550 User Manual V1.8
USER MANUAL Revision 1.8
Page 1
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Table of Contents
Troubleshooting
Related Manuals for Winmate MSS500
Summary of Contents for Winmate MSS500
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Page 1: User Manual
Network Player Series MSS500/550 User Manual V1.8 User Manual MSS500/550 Network Player Multimedia Digital Signage Platform Box & LCD Integrated Solution Multi-HD Play Engine (Multi-High Definition) Multiple Zone Layout Support DVI / Video Output LAN & WLAN optional ... -
Page 2: Fcc Statement
Network Player Series MSS500/550 User Manual V1.8 FCC Statement THIS DEVICE COMPLIES WITH PART 15 FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS： THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE. THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING... - Page 3 Network Player Series MSS500/550 User Manual V1.8 Safety and Warranty Safety Please read these safety instructions carefully. Please keep this user manual for later reference. Please disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth.
- Page 4 MSS500/550 User Manual V1.8 Warranty Winmate warrants that each of its products will be free from material and workmanship defects for a period of one year from the invoice date. If the customer discovers a defect, Winmate will, at its option,...
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Page 5: Revision History
Network Player Series MSS500/550 User Manual V1.8 Revision History Date Note Author Jun 27, 2007 1. Initial draft Bruce Aug 8, 2007 1. Modify HD definition Bruce 1, Add description on DVI-d cable usage in 1920x1080 output resolution. Oct 17, 2007 Nelson 2. -
Page 6: Table Of Contents
Network Player Series MSS500/550 User Manual V1.8 Index Chapter 1 Introduction ............... 7 About the Product ..............8 Summarized Product Features ..........9 Chapter 2 Specification ............10 Hardware Specification ............11 Media Format Supported ........... 12 Chapter 3 Starting Setup ............16 Connecting Cable .............. -
Page 7: Chapter 1 Introduction
Network Player Series MSS500/550 User Manual V1.8 Introduction Chapter 1 About the Product Summarized Product Features Page 7... -
Page 8: About The Product
Network Player MSS550 Box Network Player MSS550-3G Box Tips: To protect the internal storage, Winmate has added a power switch to Network Player as well as a power button to the OSD (On Screen Display) of built-in Network Player. -
Page 9: Summarized Product Features
Network Player Series MSS500/550 User Manual V1.8 Summarized Product Features Authentication/Authorization Double Protection Auto Media Update Auto Time Sync. CF storage for Long Lifetime Client IP setup DVI / VGA / Video Output ... -
Page 10: Chapter 2 Specification
Network Player Series MSS500/550 User Manual V1.8 Specification Chapter 2 Hardware Specification Software Specification Media Format Supported Media Content Transferring Page 10... -
Page 11: Hardware Specification
Network Player Series MSS500/550 User Manual V1.8 Hardware Specification Benefit List Only 5W power consumption Fanless 5 ~ 10 years Lifetime Network Player BOX / Integrated Display RISC based media processor Core Processor H/W MPEG decoding Engine... -
Page 12: Media Format Supported
Network Player Series MSS500/550 User Manual V1.8 Media Format Supported Text message/Picture Format Type Support Format File extension .jpg JPEG file Graphics/ .bmp Pictures 24bit-Bitmap file .txt ASCII Text file Message/ .jpg Text* (Converted to .png) .png Video* Type Support Format... - Page 13 Network Player Series MSS500/550 User Manual V1.8 MPEG2 MP@HL Multi-frames: Max. 480p or 576p .mpg .mpeg Support Format .m2p Video Up to 6.0 Mbps Data rate Max. audio data rate: 384 Kbps Audio MPEG1-Audio-Layers II and III(mp3) codec *PCM not supported MPEG4 Multi-frames: Max.
- Page 14 Network Player Series MSS500/550 User Manual V1.8 Single Zone Video Format 480p(720x480)/10mbps 720p(1280x720)/8mbps Storage 80xCF 80xCF Media Playback Media Playback Play Play Output While Transferring While Transferring Resolution 1024x 768/60 1280x1024/60 1366x768/60 1600x1200/60 1920x1080/60* Video Format 1080p/8mbps 1080p1920x1080/10mbps Storage 80xCF...
- Page 15 Network Player Series MSS500/550 User Manual V1.8 1280x1024/60 1366x768/60 1600x1200/60 1920x1080/60 Video Format 720p(1280x720)/8mbps Storage 80xCF Play Media Playback While Transferring Output Resolution 1024x 768/60 1280x1024/60 1366x768/60 1600x1200/60 1920x1080/60 Failed 1(F1): Video Playback is not smooth Failed 2(F2): If output resolution is higher than this, noise may happen in the...
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Page 16: Chapter 3 Starting Setup
Network Player Series MSS500/550 User Manual V1.8 Starting Setup Chapter 3 Connecting Cable Check Boot Screen Configuration Default Setting Page 16... -
Page 17: Connecting Cable
Network Player Series MSS500/550 User Manual V1.8 Connecting Cable Network Player BOX Check Boot Screen Choose the video output (DVI/S-video/Composite) you would like to use and connect the cable. Connect another end of the cable to your monitor. Connect audio cable (optional). -
Page 18: Default Settings
Network Player Series MSS500/550 User Manual V1.8 Active Mode Network Player Server IP: 192.168.0.188 IP: 192.168.0.128 MAC: 00:00:00:01:01:01 IP Mode: Fixed Mask: 255.255.255.0 WLAN IP: N/A MAC: N/A IP Mode: N/A Mask: N/A WEP: Off Default gateway 192.168.0.1 Storage: 488 MB... -
Page 19: Remote Control (Optional)
Network Player Series MSS500/550 User Manual V1.8 Remote Control Chapter 4 (Optional) Page 19... -
Page 20: Install Battery In The Remote Control
Network Player Series MSS500/550 User Manual V1.8 The remote control is only available when Network Player with display (does not work with Network Player BOX). With remote control, you will be able to power on/off display, adjust volume, adjust display backlight, and other functions. -
Page 21: Remote Control Key Define
Network Player Series MSS500/550 User Manual V1.8 Remote Control Key Define* SETUP To clean up all media files in internal storage PAUSE To pause the playback F.FWD Video Zone Fast Forward F.BWD Video Zone Fast Backward VOL. UP Volume Up VOL. -
Page 22: Chapter 5 Troubleshooting
Network Player Series MSS500/550 User Manual V1.8 Troubleshooting Chapter 5 Page 22... -
Page 23: Troubleshooting Step 1: Ping Your Client
Network Player Series MSS500/550 User Manual V1.8 This guide is only a reference of quick self-examination. If you cannot find description similar to the problem you are encountering, please contact our technical support for further assistance. Troubleshooting Step 1: Ping your client Try to “ping”... - Page 24 Network Player Series MSS500/550 User Manual V1.8 <Connection is not established> Troubleshooting Step 2: Delete ARP table What is ARP? Address Resolution Protocol (ARP) is a network protocol, which map the MAC address to IP address. It is used to resolve IP address to the corresponding MAC address.
- Page 25 Network Player Series MSS500/550 User Manual V1.8 Troubleshooting Step 3: Disable another wireless/wire network card If the connection is established, but you still can not update the play list. In this case, chances are there are more than one network adaptor cards in you PC host.
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Page 26: Issue: How To Set Windows Xp Firewall Exception
Network Player Series MSS500/550 User Manual V1.8 ISSUE: How to set Windows XP firewall exception Windows XP comes with build-in firewall software that is turned on by default when you create a network connection. Firewalls are designed to protect you computer by closing unnecessary network openings, or services, on your system that viruses or hackers might use to enter your system. - Page 27 Network Player Series MSS500/550 User Manual V1.8 In the “Add a Port” window, type MSO_PORT1 in Name text edit, 8001 in Port number. Click OK button to accept the value. Click “Add Port” again in “Exceptions” tab, enter the following value in “Add a Port”, then Click OK.
- Page 28 Network Player Series MSS500/550 User Manual V1.8 6. Click “Add Port” again in “Exceptions” tab, enter the following value in “Add a Port”, then Click OK. Exception Name Port number Protocol MSO_PORT1 8001 MSO_PORT2 8002 MSO_PORT3 8003 Click on the “Exception” tab to ensure the two exceptions are added.
- Page 29 Network Player Series MSS500/550 User Manual V1.8 7. Click OK to confirm the firewall setting. Page 29...
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Page 30: Update Firmware Using Usb Drive
Network Player Series MSS500/550 User Manual V1.8 Update Firmware Chapter 6 using USB Drive Page 30... - Page 31 Network Player Series MSS500/550 User Manual V1.8 Prerequisites A USB 2.0 flash drive bigger than 32MB Things to Know Before You Update All media contents will be deleted if update firmware via USB. Choose LAN as the update option if you would like to keep media contents.
- Page 32 Network Player Series MSS500/550 User Manual V1.8 Firmware Update Process Step1. Clear all data from your USB Flash drive. Step2. Extract the updateall_xxx.rar into the root directory of USB flash drive. Step3. Insert the USB flash drive and DVI/VGA cable to Network Player then power on.
- Page 33 Network Player Series MSS500/550 User Manual V1.8 Step4. You will see a message on monitor after a few seconds when the system is preparing for update. Step5. Updating* Please Wait For 2 Mins …… There will be nothing in screen ….
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Page 34: Firmware Version
Network Player Series MSS500/550 User Manual V1.8 Step7. Check the firmware version again to be sure the update is successful. Active Mode Network Player Server IP: 192.168.0.188 IP: 192.168.0.128 MAC: 00:00:00:01:01:01 IP Mode: Fixed Mask: 255.255.255.0 WLAN IP: N/A MAC: N/A... - Page 35 Network Player Series MSS500/550 User Manual V1.8 Supported Video Format Table App endix A App endix B Page 35...
- Page 36 Network Player Series MSS500/550 User Manual V1.8 Note that this table lists all video formats supported by Network Player Plus unit; other formats not in the list are not guaranteed to have the best playback result. Video Type BitRate Framerate...
- Page 37 Network Player Series MSS500/550 User Manual V1.8 MP3 128kBit/s 640*480 25fps(Interlace) 44100Hz ,Stereo MP3 128kBit/s 640*480 25fps(NonInterlace) 44100Hz ,Stereo MP3 128kBit/s 640*480 23.97fps(NonInterlace) 44100Hz ,Stereo MP3 320kBit/s 640*480 30fps(Interlace) 48000Hz ,Stereo MP3 320kBit/s 640*480 30fps(NonInterlace) 48000Hz ,Stereo MP2 384kBit/s 640*480...
- Page 38 Network Player Series MSS500/550 User Manual V1.8 MP2 384kBit/s 720*576 mpeg2 4M 23.97fps(Interlace) 48000Hz ,Stereo MP2 384kBit/s 720*576 mpeg2 4M 24fps(NonInterlace) 48000Hz ,Stereo MP2 384kBit/s 720*576 mpeg2 4M 24fps(Interlace) 48000Hz ,Stereo MP2 384kBit/s 720*576 mpeg2 4M 25fps(NonInterlace) 48000Hz ,Stereo MP2 384kBit/s...