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uk_main.book.book Page 35 Tuesday, April 7, 2020 8:29 AM
2)
Repairs & replacements will be carried out by the dealer from whom the product has been purchased,
or through the Authorized Service Centers of LGEIL. In case the customer shifts the place of residence
during warranty period, it is advised to contact Authorized Service Centre directly or call our help line.
3)
Repairs under warranty shall be carried out by an authorized service personnel only. The details of
centralized help lines are attached.
4)
For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center,
it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit
to the authorized service center at its own cost and risk. All expenses incurred in collecting the units
or parts thereof from the company's authorized service center, as well as expenses incurred with
deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be
borne by the customer. Local Charges for transportation and handling charges may vary from
location to location. Customers are advised to verify before. In case the customer desires to bring the
unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences.
5)
The concerned authorized service center will advise the customer whether to effect the repairs at sire
or at the authorized service center.
6)
Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the
unit/parts in the unit due to dust accumulation on portions of the unit, general explanations/
returning, are not to be considered as defects.
7)
In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and
remain in force only for the unexpired period of the warranty. Replacement of parts would be purely
at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to
the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been
discontinued, it shall be replaced with the model of price equivalent at the time of purchase.
8)
In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse
detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and
repairs will be done subject to availability of parts and on a chargeable basis only.
9)
This warranty shall not cover any consequential or resulting liability, damage or loss to property or life
arising directly or indirectly out of any defect in the Refrigerator. The company's obligation under this
warranty shall be limited to repair or providing replacement of defective parts only under the
warranty period.
10) The company or its Authorized Service Center reserves the right to retain any part/s or component
replaced at its discretion, in the event of a defect being noticed in the equipment during warranty
period.
11) While the company will make every effort to carry out repairs at the earliest, it however is made
expressly clear that the company is under no obligation to do so in a specified period of time.
12) Warranty does not cover accessories external to the equipment supplied by the dealer.
13) If any coloured internal or external components are replaced, there will be commitment to ensure
that the shades match with the original or other components. The replaced shades, patterns, tints
may vary from the customer's unit due to continuous usage of the unit. Any matching components
changed at customer's request will be on chargeable basis except the component which actually
needed.
Warranty is not applicable in any of the following cases :
1)
The warranty card is not completed properly at the time of purchase.
2)
The completed warranty card is not presented to authorized service personnelat the time of service
of the product.
3)
The product is not operated according to instructions given in the Operating Instruction Booklet.
TROUBLESHOOTING
35
EN
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