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Warranty exclusions
The following exclusions may cause the warranty to become void and will result in a service charge and
costs of parts (if required).
1. Accidental damage and acts of God.
2. Failure due to abuse or misuse, improper maintenance or improper storage.
3. Failure due to incorrect or unauthorised installations.
4. Failure or damage caused by alterations, service or repair work carried out by persons other than
those authorised by Rinnai.
5. Where the cylinder has failed directly or indirectly as a result of poor water quality outside the limits
specified.
TDS (Total Dissolved Solids)
Up to 600 mg/L or ppm
6. Where it is found that there is no fault with the cylinder and the issue is related to the installation or is
due to power failure.
7. Subject to any statutory provisions to the contrary, Rinnai does not accept:
a. liability for consequential damage or any incidental expenses resulting from any breach of the
warranty,
b. claims for damage to building or any other consequential loss either directly or indirectly due to
leaks or any other faults.
Total Hardness CaCO
Dissolved (free) CO
3
Up to 200 mg/L or ppm
Up to 25 mg/L or ppm
Low pressure indoor copper cylinders: Owner and installer guide: 20733-D 04-18 | 17
Langelier Index
2
Between -1.0-0.8
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