Guardian ProTec Quick Start User Manual

TURNING ON
on each side of the button should come on.
TURNING OFF
seconds. You will feel the unit vibrate and the lights should go out when the device
shuts off.
RECHARGING
to the power adapter. Plug it into the power point. Place the pendant into the cradle.
When in properly, a little red light will appear on the front of the cradle and it will vibrate.
This light will dim or go out when the pendant is charged. While the battery can last a
couple days, it is recommended you recharge the unit daily when going to bed. Keep
the charger next to your bed so it will be available if you need to get up at night.
COLOURED LIGHTS
GREEN
The light shows if you have a cell signal. A quick blink means the signal exists. A slow flash means
it's looking for the signal. A solid green means no signal.
The BLUE light is on solid when charging. A quick blink after 3 sec = GPS signal. Slow blink = No GPS
signal. A quick blinking blue light means low battery.
CALLS AND TEXTS
SOS BUTTON: When the SOS button is pressed, the Monitoring Company will receive a link to Google
Maps identifying your location. The device will then call them and the User can speak with them through
the ProTec to discuss the emergency.
FALL DETECTION: If you've chosen Fall Detection, a loud high pitch tune will sound for 20 seconds
before sending a text message (stating that you've fallen) to the Monitoring Company. Your location will
also be sent in the same text message. If you activate the fall down by accident, you can stop the message
being sent by pressing the SOS button. If you do not abort, once the tune stops playing your emergency
contacts will be notified that you have fallen.
INCOMING CALLS: All incoming calls are automatically answered, you do not need to press any button.
You may hang up the call by pressing the SOS button briefly.
EMERGENCY PROTOCOL
Custom programming is included with your initial purchase (e.g. it calls the Monitoring Company, it may
have fall detection, low battery notifications, etc.). If you would like to make any changes, you must contact
us - not the Monitoring Company.
Lifetime Phone Support and Reprogramming is a part of the service you are provided.
LOCATING THE DEVICE
Text LOC from any smartphone. The return text will include a link to Google Maps and show the location of
the device. There are two potential responses:
1. NOW means you are getting the user's current location.
2. LAST KNOWN means the GPS satellites are not "seeing" the user, so the last known location is shown.
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Professional Monitoring
ProTec Quick Start User Guide
- Hold down the side button for 1 second. The blue and green light
- Hold down the side button AND the SOS button together for 2-3
- Connect the small end of the cord to the cradle and the larger end
For programming changes, call us on (08) 6336 9448.
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