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THERMAL CAMERAS SERIES
ART. IPTHBCAMA05F01A
IPTHBCAMA05F02A
Please read this manual thoroughly before use and keep it for future reference

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  • Page 1 THERMAL CAMERAS SERIES ART. IPTHBCAMA05F01A IPTHBCAMA05F02A Please read this manual thoroughly before use and keep it for future reference...
  • Page 2 Notes on Safety  This product is intended to be supplied by a Listed Power Unit, marked with 'Limited Power Source', 'LPS' on unit, output rated minimum 12VDC/2A or POE 48VDC/350mA or 24VAC (depending on models), no more than 2000m altitude of operation and Tma=60 Deg.C.
  • Page 3 Disclaimer  With regard to the product with internet access, the use of product shall be wholly at your own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or other damages resulting from cyber-attack, hacker attack, virus inspection, or other internet security risks; however, our company will provide timely technical support if necessary.
  • Page 4 RoHS The products have designed and manufactured in accordance with Directive EU RoHS Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment. 2012/19/EU (WEEE directive): The Directive on waste electrical and electronic equipment (WEEE Directive).
  • Page 5: Table Of Contents

    Table of Contents Introduction ..................... 1 Network Connection ..................2 2.1 LAN......................2 2.1.1 Access through Comelit Advance IP Tool........2 2.1.2 Directly Access through Internet Explorer ......... 4 2.2 WAN ......................6 Temperature Measurement Configuration ............9 3.1 Temperature Measurement Requirements ............ 9 3.2 Enable Face Detection ................
  • Page 6 5.5.6 Region Exiting Detection Settings ..........47 5.5.7 Target Counting Settings ............48 5.6 Network Configuration ................49 5.6.1 TCP/IP ..................49 5.6.2 Port ................... 51 5.6.3 Server Configuration ..............51 5.6.4 DDNS ..................51 5.6.5 RTSP..................52 5.6.6 802.1X ..................53 5.6.7 UPnP ..................
  • Page 7: Introduction

    Introduction Thermal Network camera series is specially designed to detect human body temperature with high accuracy in real time. This series of product supports real-time temperature measurement, face capture, smart event detection and alarm linkages. It can help you discover abnormal body temperature of people entering and exiting and other unexpected events immediately and protects you from property loss.
  • Page 8: Network Connection

    2.1.1 Access through Comelit Advance IP Tool Network connection: ① Make sure the PC and IP-Cam are connected to the LAN and the Comelit Advance IP Tool is installed in the PC. ② Double click the comelit Advance IP Tool icon on the desktop to run the software as shown below: ③Modify the IP address.
  • Page 9 For example, the IP address of your computer is 192.168.1.4. So the IP address of the camera shall be changed to 192.168.1.X. After modification, please enter the password of the administrator and click the “Modify” button to modify the setting. ...
  • Page 10: Directly Access Through Internet Explorer

    The system will pop up the above-mentioned textbox to ask you to change the default password. It is strongly recommended to change the default password for account security. If “Do not show again” is checked, the textbox will not appear next time. 2.1.2 Directly Access through Internet Explorer The default network settings are shown below: IP address: 192.168.1.150...
  • Page 11 Select “Properties” and then select internet protocol (for example: IPv4). Next, click the “Properties” button to set the network of the PC. ②Open the Internet Explorer browser, enter the default address of the IPC and confirm. ③ Follow directions to download and install the Active X control. ④...
  • Page 12: Wan

    2.2 WAN  Access through the router or virtual server ① Make sure the camera is connected to the local network and then log in the camera via LAN and go to ConfigNetworkPort menu to set the port number. Port Setup ②...
  • Page 13 Router Setup ④ Open the Internet Explorer browser and enter its WAN IP and http port to access. (for example, if the http port is changed to 81, please enter “192.198.1.201:81” in the address bar of web browser to access). ...
  • Page 14  Access through static IP Network connection The setup steps are as follow: ① Go to ConfigNetworkPort menu to set the port number. ② Go to Config NetworkTCP/IP menu to set the IP address. Check “Use the following IP address” and then enter the static IP address and other parameters. ③...
  • Page 15: Temperature Measurement Configuration

    Temperature Measurement Configuration 3.1 Temperature Measurement Requirements • Thermal camera is temperature-sensitive. When it is used for temperature measuring, in order to ensure the accuracy, the recommended ambient temperature is 10~35℃, and the infrared light should be turned off during the temperature measurement.
  • Page 16 The temperature measurement setting steps are as follows. Enable Face Detection  Temperature Measurement Settings  Temperature Calibration Settings...
  • Page 17: Enable Face Detection

    3.2 Enable Face Detection Click ConfigEventFace Detection to go to the face detection interface as shown below. Check “Enable” to enable face detection. Then click “Save” to save the setting. For the detail settings of face detection, please refer to 5.4.1 Face Detection Settings. 3.3 Temperature Measurement Settings Click ConfigTemperatureTemperature Measurement to go to the following interface.
  • Page 18 Enable “Temperature Measurement”, select Celsius or Fahrenheit temperature as needed and then set the high temperature threshold and the low temperature threshold. When the body temperature measured is higher or lower than the set value, it will trigger alarms. Set the alarm holding time. Set the alarm trigger options.
  • Page 19: Temperature Calibration

    server address. Please refer to FTP configuration chapter for more details. 4. Click “Save” to save the settings. 5. Set the schedule of temperature measurement. Weekly schedule Set the alarm time from Monday to Sunday for a single week. Each day is divided in one hour increments.
  • Page 20 Set the ambient temperature and humidity according to the actual scene. In temperature measurement mode, the recommended ambient temperature should be 10~35°C (airless) and the humidity should be less than 95%. Object Distance: The actual distance between the camera and human. Emissivity: For human skin, this value is normally set as 95% Without Blackbody Blackbody: select “Close”.
  • Page 21 There is a red box in the thermal image window. The blackbody image shall not appear in this area for accuracy measurement. If the blackbody image appears in this area, please move the blackbody and make it display in the above window, but outside the red box.
  • Page 22: Live View

    Live View After configuring temperature measurement and face detection, the temperature and face detection result can be viewed on the screen. The following table is the instructions of the icons on the live view interface. Icon Description Icon Description Visible light image and Face detection indicator thermal image display Visible...
  • Page 23 Those smart alarm indicators will flash only when the camera supports those functions and the corresponding events are enabled. The camera can be installed in a compatible external PTZ enclosure through RS485. Click the PTZ icon to reveal the PTZ control panel (this function is only available for the model with RS485 interface).
  • Page 25: Other Configurations

    Other Configurations In the client, choose “Config” to go to the configuration interface. Note: Wherever applicable, click the “Save” button to save the settings. 5.1 System Settings 5.1.1 Basic Information In the “Basic Information” interface, the system information of the device is listed. 5.1.2 Date and Time Go to ConfigSystemDate and Time.
  • Page 26: Local Config

    Select the time zone and DST as required. Click the “Date and Time” tab to set the time mode. 5.1.3 Local Config Go to ConfigSystemLocal Config to set up the storage path of captured pictures and recorded videos on the local PC. There is also an option to enable or disable the bitrate display in the recorded files.
  • Page 27  SD Card Management Click the “Format” button to format the micro-SD card. All data will be erased by clicking this button. Click the “Eject” button to stop writing data to micro-SD card. Then the micro-SD card can be removed safely. Snapshot Quota: Set the capacity proportion of captured pictures on the micro-SD card.
  • Page 28 Weekly schedule Set the alarm time from Monday to Sunday for a single week. Each day is divided in one hour increments. Green means scheduled. Blank means unscheduled. “Add”: Add the schedule for a special day. Drag the mouse to set the time on the timeline.
  • Page 29: Image Configuration

    Set the format, resolution and quality of the image saved on the micro-SD card and the snapshot interval and quantity and the timing snapshot here. Snapshot Quantity: The number you set here is the maximum quantity of snapshots. The actual quantity of snapshots may be less than this number. Supposing the occurrence time of an alarm event is less than the time of capturing pictures, the actual quantity of snapshots is less than the set quantity of snapshots.
  • Page 30 Brightness: Set the brightness level of the camera’s image. Contrast: Set the color difference between the brightest and darkest parts. Hue: Set the total color degree of the image. Saturation: Set the degree of color purity. The purer the color, the brighter the image Sharpness: Set the resolution level of the image plane and the sharpness level of the image edge.
  • Page 31 the image’s bright area and reducing the size of the halo area.  BLC: If enabled, the auto exposure will activate according to the scene so that the object of the image in the darkest area will be seen clearly. Antiflicker: ...
  • Page 32: Video / Audio Configuration

    Drag the cursor “ ” icons to set the time of day and night. Blue means day time and blank means night time. If the current mode of camera parameters is set to schedule, the image configuration mode will automatically switch between day and night according to the schedule.
  • Page 33: Osd Configuration

    movement in the scene, setting the value higher than the frame rate is fine, potentially resulting in less bandwidth usage. However, if the value is set too high, and there is a high frequency of movement in the video, there is a risk of frame skipping. Video Compression: MJPEG, H264+, H264, H265, H265+ can be optional.
  • Page 34: Video Mask

    Set Date format, Device name, OSD content and picture overlap here. After enabling the corresponding display and entering the content, drag them to change their position. Then click the “Save” button to save the settings. Picture Overlap Settings: Check “OSD Content1”, choose “Picture Overlay” and click “Browse” to select the overlap picture.
  • Page 35: Roi Configuration

    To set up video mask: 1. Enable video mask. 2. Click the “Draw Area” button and then drag the mouse to draw the video mask area. 3. Click the “Save” button to save the settings. 4. Return to the live to verify that the area have been drawn as shown as blocked out in the image.
  • Page 36: Ptz Configuration

    1. Check “Enable” and then click the “Draw Area” button. 2. Drag the mouse to set the ROI area. 3. Set the level. 4. Click the “Save” button to save the settings. 5.3 PTZ Configuration This function is only available for the models with RS485 interface. It can be used with a compatible external PTZ enclosure.
  • Page 37 NVR or Comelit Advance VMS, even if there is motion in the video. Alarm Out: If selected, this would trigger an external relay output that is connected to the camera on detecting a motion based alarm.
  • Page 38: Other Alarms

    Move the “Sensitivity” scroll bar to set the sensitivity. Higher sensitivity value means that motion will be triggered more easily. Select “Add” and click “Draw”. Drag the mouse to draw the motion detection area; Select “Erase” and drag the mouse to clear motion detection area. After that, click the “Save”...
  • Page 39 2. Click “Enable” and set the alarm holding time. 3. Set alarm trigger options. Trigger alarm out, Email and FTP. The setup steps are the same as motion detection. Please refer to motion detection chapter for details.  IP Address Conflict 1.
  • Page 40: Alarm In

    2. Click “Enable” and set the alarm holding time. 3. Trigger alarm out. When the camera is disconnected, the system will trigger the alarm out. 5.4.3 Alarm In To set sensor alarm (alarm in): Go to ConfigAlarmAlarm In interface as shown below. 1.
  • Page 41: Alarm Out

    must be set first in the Email configuration interface), the captured pictures and triggered event will be sent into those addresses. Trigger FTP: If “Trigger FTP” is checked, the captured pictures will be sent into FTP server address. Please refer to FTP configuration chapter for more details. 3.
  • Page 42: Alarm Server

    Timing: Select the alarm type. Then click “Add” and drag the mouse on the timeline to set the schedule of alarm out; click “Erase” and drag the mouse on the timeline to erase the set time schedule. After this schedule is saved, the alarm out will be triggered in the specified time.
  • Page 43: Light Alarm

    ① Select the language. If you want to customize the voice content, you can choose “Customize”. Click “Browse” to choose the audio file you want to upload and then enter the audio name. Finally, click “Upload” to upload the audio file. Note that the format of the audio file must meet the requirement (see Tips), or it will not be uploaded.
  • Page 44: Smart Event Configuration

    5.5 Smart Event Configuration 5.5.1 Face Detection Settings Face detection function is to detect the face appearing in the surveillance scene. Alarms will be triggered when a face is detected. The setting steps are as follows: Go to ConfigEventFace Detection as shown below. Enable the face detection function.
  • Page 45 Set alarm holding time and alarm trigger options. The setup steps are the same as alarm in (sensor alarm) detection. Please refer to Alarm IN chapter for details. Set alarm detection area. Click “Draw Area” and drag the border lines of the rectangle to modify its size. Move the rectangle to change its position.
  • Page 46: Exception Settings

    most during its continuous tracking period. If the snapshot number is disabled, the camera will capture the same target once every 5 seconds until the target disappears in the detected area. Set the schedule of the face detection. The setup steps of the schedule are the same as schedule recording setup (See Schedule Recording).
  • Page 47 1. Enable the applicable detection that’s desired. Scene Change Detection: Alarms will be triggered if the scene of the monitor video has changed. Video Blur Detection: Alarms will be triggered if the video becomes blurry. Enable Video Color Cast Detection: Alarms will be triggered if the video becomes obscured.
  • Page 48: Line Crossing Detection Settings

    more sensitive the system responds to the amplitude of the scene change. The sensitivity value of Video Blur Detection: The higher the value is, the more sensitive the system responds to the blurriness of the image. The sensitivity value of Video Color Cast Detection: The higher the value is, the more sensitive the system responds to the obscuring of the image.
  • Page 49 Detection Target: Human: Select it and then alarms will be triggered if someone crosses the pre-defined alarm lines. Motor Vehicle: Select it and then alarms will be triggered if a vehicle with four or more wheels (eg. a car, bus or truck) crosses the pre-defined alarm lines. Motorcycle/Bicycle: Select it and then alarms will be triggered if a non-motor vehicle (eg.
  • Page 50: Intrusion Detection Settings

    ※ Configuration of camera and surrounding area 1. Auto-focusing function should not be enabled for line crossing detection. 2. Avoid the scenes with many trees or the scenes with various light changes (like many flashing headlights). The ambient brightness of the scenes shouldn’t be too low. 3.
  • Page 51: Region Entrance Detection Settings

    5. Set the alarm area of the intrusion detection. Click the “Area” tab to go to the interface as shown below. Set the alarm area number on the right side. Up to 4 alarm areas can be added. Click the “Draw Area” button and then click around the area where you want to set as the alarm area in the image on the left side (the alarm area should be a closed area).
  • Page 52 1. Enable region entrance detection and select the snapshot type and the detection target. 2. Set the alarm holding time. 3. Set alarm trigger options. The setup steps are the same as alarm in (sensor alarm) detection. Please refer to Alarm IN chapter for details.
  • Page 53: Region Exiting Detection Settings

    detection area setting steps are the same as the area setup of intrusion detection. 6. Set the schedule of the region entrance detection. The setup steps of the schedule are the same as schedule recording setup (See Schedule Recording). * The configuration requirements of camera and surrounding area are the same as intrusion detection.
  • Page 54: Target Counting Settings

    * The configuration requirements of camera and surrounding area are the same as intrusion detection. 5.5.7 Target Counting Settings This function is to calculate the number of the people or vehicles crossing the alarm line through detecting, tracking and counting the shapes of the people or vehicles. 1.
  • Page 55: Network Configuration

    Set the alarm line number and direction. Only one alarm line can be added. Direction:A->B and A<-B can be optional. The direction of the arrow is entrance. Click the “Draw Area” button and then drag the mouse to draw a line in the image. Click the “Stop Draw”...
  • Page 56 Use IP address (take IPv4 for example)-There are two options for IP setup: obtain an IP address automatically by DHCP and use the following IP address. Please choose one of the options as needed. Test: Test the effectiveness of the IP address by clicking this button. Use PPPoE-Click the “PPPoE Config”...
  • Page 57: Port

    This function is mainly used for connecting network video management system. 1. Check “Enable”. 2. Check the IP address and port of the transfer media server in the Comelit Advance VMS. Then enable the auto report when adding a new device. Next, enter the remaining information of the device in the Comelit Advance VMS.
  • Page 58: Rtsp

    2. Apply for a domain name. Enter the related address in the Internet Explorer address bar to visit the website. Then Click the “Registration” button. 5.6.5 RTSP Go to ConfigNetworkRTSP. Select “Enable” to enable the RTSP function. Port: Access port of the streaming media. The default number is 554. RTSP Address: The RTSP address (unicast) format that can be used to play the stream in a media player.
  • Page 59: 802.1X

    Audio: Having entered the main/sub stream in a VLC player, the video and audio will play automatically. If “Allow anonymous login…” is checked, there is no need to enter the username and password to view the video. If “auto start” is enabled, the multicast received data should be added into a VLC player to play the video.
  • Page 60: Email

    Go to ConfigNetworkUPnP. Enable UPNP and then enter UPnP name. 5.6.8 Email If you need to trigger Email when an alarm happens or IP address is changed, please set the Email here first. Go to ConfigNetwork Email. Sender Address: sender’s e-mail address. User name and password: sender’s user name and password.
  • Page 61: Ftp

    motion alarm event is triggered and then another motion detection alarm event is triggered after 60 seconds, two emails will be sent. When different alarms are triggered at the same time, multiple emails will be sent separately. Click the “Test” button to test the connection of the account. Recipient Address: receiver’s e-mail address.
  • Page 62 There is a certificate installed by default as shown above. Enable this function and save it. Then the camera can be accessed by entering https://IP: https port via the web browser (eg. https://192.168.1.150:443). A private certificate can be created if users don’t want to use the default one. Click “Delete”...
  • Page 63: Qos

    Click “Create” to create the certificate request. Then download the certificate request and submit it to the trusted certificate authority for signature. After receiving the signed certificate, import the certificate to the device. 5.6.11 QoS QoS (Quality of Service) function is used to provide different quality of services for different network applications.
  • Page 64 2. Enter user name in “User Name” textbox. 3. Enter the password in the “Password” and “Confirm Password” textbox. Please set the password according to the requirement of the password security level (Go to ConfigSecuritySecurity ManagementPassword Security interface to set the security level).
  • Page 65: Online User

    3. Enter the old password of the user in the “Old Password” text box. 4. Enter the new password in the “New password” and “Confirm Password” text box. 5. Enter computer’s MAC address as necessary. 6. Click the “OK” button to save the settings. Note: To change the access level of a user, the user must be deleted and added again with the new access level.
  • Page 66: Security Management

    The setup steps are as follows: Check the “Enable address filtering” check box. Select “Block/Allow the following address”, IPv4/IPv6/MAC and then enter IP address or MAC address in the address box and click the “Add” button. 5.7.4 Security Management Go to ConfigSecuritySecurity Management as shown below. In order to prevent against malicious password unlocking, “locking once illegal login”...
  • Page 67: Maintenance Configuration

    Strong Level: 9~15 characters. Numbers, special characters, upper case letters and lower case letters must be included. For your account security, it is recommended to set a strong password and change your password regularly. 5.8 Maintenance Configuration 5.8.1 Backup and Restore Go to ConfigMaintenanceBackup &...
  • Page 68: Upgrade

    Click the “Reboot” button to reboot the device. Timed Reboot Setting: If necessary, the camera can be set up to reboot on a time interval. Enable “Time Settings”, set the date and time and then click the “Save” button to save the settings. 5.8.3 Upgrade Go to ConfigMaintenanceUpgrade.
  • Page 69: Search

    Search 6.1 Image Search Click Search to go to the interface as shown below. Images that are saved on the micro-SD card can be found here.  Local Image Search Choose “Picture”—“Local”. Set time: Select date and choose the start and end time. Click to search the images.
  • Page 70 Set time: Select date and choose the start and end time. Choose the alarm events at the bottom of the interface. Click to search the images. Double click a file name in the list to view the captured photos. Click to return to the previous interface.
  • Page 71: Video Search

    6.2 Video Search 6.2.1 Local Video Search Click Search to go to the interface as shown below. Videos were recorded locally to the PC can be played in this interface. Choose “Record”—“Local”. Set search time: Select the date and choose the start and end time. Click to search the images.
  • Page 72: Sd Card Video Search

    Thermal image or optical image can be searched. Icon Description Icon Description Play button. After pausing the video, click this button Pause button to continue playing. Stop button Speed down Speed up Watermark display Enable / disable audio; drag the slider to adjust the volume after enabling audio.
  • Page 73: Data Record Search

    The time table can be shown in 24h/12h/2h/1h format by clicking the corresponding buttons. Video clip and downloading Search the video files according to the above mentioned steps. Select the start time by clicking on the time table. Click to set the start time and then this button turns blue ( Select the end time by clicking on the time table.
  • Page 74 Set the start and end time and then click “Search” to view the face detection results and the corresponding temperature records. Click “Export” to export the face pictures and the temperature records.
  • Page 75: Appendix - Troubleshooting

    C: Web port number has been changed: contact administrator to get the correct port number. D: Exclude the above reasons. Restore to default setting by Comelit Advance IP Tool. Comelit Advance IP tool cannot search devices. The anti-virus software in your computer may cause it. Please stop it and try to search device again.
  • Page 76 No sound can be heard. A:Audio input device is not connected. Please connect and try again. B: Audio function is not enabled at the corresponding channel. Please enable this function.

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