Messaging - Philips Professional HFL5014/12 Series Installation Manual

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8.8.5

Messaging

It is possible for the hotel to reach out to its guest by means of sending a message. Depending on the
capabilities of the hotel's PMS system, this can be sent either to an individual TV or at once to all TVs.
To be able to send messages the CMND server needs to be configured to enable messaging. Once this
is done the TV will show an additional icon on the dashboard which will function as a message inbox.
Once the hotel sends a message to the guest the actual displaying of the message will depend if the
guest is set as "Do Not Disturb" or not. The current setting of this item will change the TV's behavior
on reacting to an incoming message.
When "Do Not Disturb" is turned Off, the TV will immediately interrupt any guest view when receiving
a new message and it will show the message full screen for the guest to read. Of course, this in case
the TV is on at that moment, when it's turned Off the message will be delivered upon starting up the
TV.
When "Do Not Disturb" is turned On, the TV will not interrupt the current guest experience but will
just let the guest now via a toast message that there is a new message received.
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