Philips 65BDL3550Q User Manual
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65BDL3550Q
V1.00
www.philips.com/welcome
User Manual (English)

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Summary of Contents for Philips 65BDL3550Q

  • Page 1 65BDL3550Q V1.00 www.philips.com/welcome User Manual (English)
  • Page 2 When turning off the display by detaching the power cord, wait 6 seconds before re-attaching the power cord for normal operation. • Ensure the use of an approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center. •...
  • Page 3 65BDL3550Q IMPORTANT: Always activate a moving screen saver program when you leave your display unattended. Always activate a periodic screen refresh application if the unit will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen. This is a well-known phenomenon in LCD panel technology.
  • Page 4 65BDL3550Q Warning: This equipment is compliant with Class A of EN55032/CISPR 32. In a residential environment this equipment may cause radio interference. Federal Communications Commission (FCC) Notice (U.S. Only) NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 65BDL3550Q Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source.
  • Page 6 65BDL3550Q Information for U.K. only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows:+ 1. Remove fuse cover and fuse.
  • Page 7 65BDL3550Q China RoHS 根据中国大陆《电器电子产品有害物质限制使用管理办法》,以下部分列出了本产品中可能包含的有害 物质的名称和含量。 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr (VI)) (PBB) (PBDE) 外壳 液晶显示屏 电路板组件* 电源适配器 电源线/连接线 遥控器 本表格依据SJ/T 11364 的规定编制。 *: 电路板组件包括印刷电路板及其构成的零部件,如电阻、电容、集成电路、连接器等。 O: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下。 X: 表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规定的限量要求。 上表中打 “X” 的部件, 应功能需要, 部分有害物质含量超出GB/T 26572规定的限量要求, 但符合欧盟...
  • Page 8 Please find out about the local regulations on how to dispose of your old display from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury.
  • Page 9 For more information about E -waste please visit http://www.india.philips.com/about/sustainability/recycling/index. page and to know where you can drop off your waste equipment for recycling in India please contact on below given contact details.
  • Page 10 65BDL3550Q Batteries For EU: The crossed-out wheeled bin implies that used batteries should not be put to the general household waste! There is a separate collection system for used batteries, to allow proper treatment and recycling in accordance with legislation.
  • Page 11: Table Of Contents

    65BDL3550Q Table Of Contents 4.5. Browser .............21 4.6. PDF Player ............25 4.6.1. Settings menu interaction with PDF Unpacking and Installation ........1 player: ..........25 1.1. Unpacking ............1 4.6.2. PDF Player introduction: ....25 1.2. Package Contents ..........1 4.7. CMND & Play ...........28 1.3.
  • Page 12: Unpacking And Installation

    IR sensor cable LCD display • USB cover x1 and M3 screw x2 * The supplied power cord varies depending on destination. • Philips logo plate Power Cord RS232 Daisy Chain Cable RS232 Cable HDMI Cable IR Sensor Cable USB Cover...
  • Page 13: Mounting On A Wall

    65BDL3550Q 1.4. Mounting on a Wall To mount this display on a wall, a standard wall-mounting kit (commercially available) is required. It is recommended that you use a mounting interface that complies with TUV-GS and /or UL1678 standard in North America.
  • Page 14: Mounting In Portrait Orientation

    65BDL3550Q 1.5. Mounting in Portrait Orientation This display can be installed in portrait orientation. Rotate the display 90 degrees counterclockwise. The “ ” logo should be on the right side when facing the display. NOTE: The working hour in portrait mode is 18 hours per day.
  • Page 15: Parts And Functions

    65BDL3550Q Parts and Functions 2.1. Control Panel [ ] button [MENU] button Press this button to turn the display On or turn the Return to the previous menu while the OSD menu is On. display to standby mode. This button can also be used to activate the OSD menu when the OSD menu is Off.
  • Page 16: Input/Output Terminals

    65BDL3550Q 2.2. Input/Output Terminals RS232 RS232 USB2.0 USB2.0 MICRO SD IR-OUT IR-IN HDM3 IN 100-240V AUDIO OUT HDMI1 IN HDMI2 IN PC LINE IN DVI-D IN 50/60Hz 2.5A VGA IN RJ45 AC IN IR IN / IR OUT AC power input from the wall outlet.
  • Page 17: Remote Control

    65BDL3550Q 2.3. Remote Control [ ] POWER button Turn the display on or put the display to standby mode. 2.3.1. General functions [PLAY] buttons Control playback of media files. ] SOURCE button Choose input source. Press [ ] or [ ] button to choose...
  • Page 18: Id Remote Control

    65BDL3550Q 2.3.2. ID Remote Control Press [ID] button. The red LED blinks twice. 1. Press [ID SET] button for more than 1 second to enter the Set the remote control ID if you intend to use this remote ID Mode. The red LED lights up.
  • Page 19: Remote Control Buttons On Android Source

    5. All media or pdf files should be put at the folder, which is named “philips” with sub-folder, under the root directory of the specified storage (internal/USB/ SD Card). All sub-folders (video/photo/music/pdf) are named by media types and shouldn’t be changed.
  • Page 20 65BDL3550Q 3. For PDF files, Press to go to the next page. Press to go to the previous page. ] button Confirm an entry or selection. [ ] ADJUST button 1. In the content of the web page, move the focus down to the next clickable items.
  • Page 21: Inserting The Batteries In The Remote Control

    65BDL3550Q 2.3.4. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Insert batteries with the correct polarity (+) and (-).
  • Page 22: Usb Cover

    65BDL3550Q 2.4. USB Cover • Use the USB cover and screws to hide the USB stick and SD card. 1. Plug the USB stick and micro SD card. 2. Use the screws provided to fix the USB cover. • Maximum suitable USB stick size:...
  • Page 23: Connecting External Equipment

    65BDL3550Q Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using HDMI video input HDM3 IN HDMI1 IN HDMI2 IN AUDIO OUT [HDMI IN] HDMI Out DVD / VCR / VCD 3.2. Connecting a PC 3.2.1. Using DVI input AUDIO OUT...
  • Page 24: Using Hdmi Input

    65BDL3550Q 3.2.3. Using HDMI input HDM3 IN AUDIO OUT HDMI1 IN HDMI2 IN [HDMI IN] HDMI Out 3.3. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a menu board.
  • Page 25: Ir Pass-Through Connection

    65BDL3550Q 3.5. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] NORMAL (DVD / VCR / VCD) SOURCE FORMAT LIST INFO ADJUST OPTIONS ID SET ENTER Remote Control 3.6. Wire-connecting to Network INTERNET ROUTER [RJ-45] [RJ-45] Network Settings: 1.
  • Page 26: Operation

    4.2. Change Picture Format Storage: display current PD Android storage information. Help: display the QR code to link to Philips support You can change the picture format to suit the video source. website. Each video source has its available picture formats.
  • Page 27 65BDL3550Q 3.1)Ethernet page 3.2) Wi-Fi: this is an optional feature, Wi-Fi can only be enabled when an external Wi-Fi USB dongle is inserted. 4) Storage: 5) Help page: Display the QR code to link to Philips support website.
  • Page 28: Media Player

    4. If an empty playlist is chosen, the App will guide you 4.4.2. Media Player introduction: through selecting the media source. All media files should be placed in /philips/ of root 1. Main page of Media Player, this page has three items: directory.
  • Page 29 65BDL3550Q 5. If you select “USB” storage, the App will guide you 7-1 From the side menu bar, the following functions are through selecting the USB device. available: - select all: select all storage files. - delete all: delete all playlist files.
  • Page 30 Repeat mode: set the repeat mode. Slideshow Effect: photo slideshow effect. Step 3. Prepare the media file in “Photo”, “Video” and “Music” folders which are under “Philips” folder of your Effect Duration: duration of photo effect. internal storage. Software Decode: no black screen between video play.
  • Page 31: Setup Media Player Auto Play

    1. Transfer media files (photos and videos) under root folder of USB or SD card external storage, do not transfer file to philips/ folder. 2. Go to MediaPlayer -> Settings -> Autoplay; check the checkbox to enable auto play. User can also select auto play with photo files only, video files only, or both.
  • Page 32: Browser

    65BDL3550Q 4.5. Browser 4. Press Option then a list will pop up on the left side. Import: Import the file of URL list Before using this feature, ensure that the system is Export: Export the file of URL list connected successfully to the network.
  • Page 33 65BDL3550Q • Select a browser file • Select the storage where the file will be exported to. • A dialog box displays the path of the file to be saved as • Import the browser file and the URL will be listed on the well as the file name.
  • Page 34 65BDL3550Q 6. If you select a non-empty item from the URL list, a 7.1 Incognito message will appear asking if you want to edit or play a. Enable: Display webpages using incognito mode. the URL. If you select “Edit” a dialog box allows you b.
  • Page 35 9. How to edit url list via FTP Step 1. Create a text file of media player. File name: bookmarklist.txt. Content: Step 2. Copy bookmarklist.txt to “philips” folder of your internal storage. You may use FTP to do this. File path: /storage/emulated/legacy/philips (for DL, Ex. /storage/emulated/legacy/philips/bookmarklist.txt Step 3.
  • Page 36: Pdf Player

    4. If an empty playlist is chosen, the App will guide you Days of the week: through selecting the media source. „ Set Sunday, Monday, Tuesday, Wednesday, All media files should be placed in /philips/ of root Thursday, Friday, Saturday. directory. Every week:...
  • Page 37 - Back: return to the previous page. number(1,2,3,4,5,6,7). Ex. pdfplaylist1.txt, pdfplaylist2.txt Content: Step 2. Copy pdfplaylistX.txt to “philips” folder of internal storage. You may use FTP to do this. File path : /storage/emulated/legacy/philips (for DL, Ex. /storage/emulated/legacy/philips/pdfplaylist1.txt Step 3. Prepare the PDF files in “PDF” folder which is under “Philips”...
  • Page 38 65BDL3550Q Step 4. Start the PDF player App, it will import the text file of PDF player automatically. Note: Once the playlist file (text) is imported, any changes made through the remote control will not be recorded in the playlist text file.
  • Page 39: Cmnd & Play

    65BDL3550Q 4.7. CMND & Play Custom App Select App 1) Server Setup CMND & Play server address 2) Account Setup CMND & Play account 3) PIN Code Setup CMND & Play PIN code (4) Version There are two options, Ver.2 and Ver.3 Ver.
  • Page 40 65BDL3550Q If customer APK is installed, user can select it from the list. • Case 1: Not setting Custom App. Custom App will display and the focus is on the first item automatically. Custom App Select App Play Books After setup, the screen shows App’s name.
  • Page 41: Setting Ui

    65BDL3550Q Setting UI On the available network list, select an AP (access point) on an existing wireless network. 5.1. Settings Enter PD settings by clicking “Settings” icon in Admin mode. Setting menu consists of the following items: Enter the required settings.
  • Page 42 65BDL3550Q Wi-Fi Preference By default, the system uses DHCP to join the network. Connection Information ((When the options are grayed out, Settings -> Network & Internet -> Wi-Fi -> Wi-Fi Preference they are not editable). (1). IP Address (2). Gateway (3).
  • Page 43: Signage Display

    When it is set to “User” mode, the option “Choose Boot Animation” becomes available. When Logo is set to “User” mode, the default Philips logo will be replaced by user selected boot animation file. Click “Choose Boot Animation” and a pop-up menu 5.1.2.1.
  • Page 44 “bootanimation.zip” has not been saved before by user. enters sleep mode. The function of mailing out the Default Philips logo appears during system boot up. screenshot is consequently suspended. The screenshot- related features will be restarted when the system enters When “bootanimation.zip”...
  • Page 45 2. User cannot set port 5000 (SICP default port) and 2121 The screen images will be saved under the folder named (FTP server default port). “philips/screenshot” of the internal storage. SICP network port setting in “Settings -> Signage Display (6). Purge Screenshots ->...
  • Page 46 65BDL3550Q Manager Email Bind status: Specify the destination address to receive the e-mail. (1). If the device does not have appropriate network connection, a message “Network is disconnected” will appear. (2). If the device is equipped with network function, but is not connected to the remote control server, a Test message “Server is disconnected”...
  • Page 47 65BDL3550Q Select APP CMND & Play APK settings activity Select a specific APP for custom APP source. (1). Server Set up CMND & Play Server IP address. Not available in 2.0 protocol. Note: (2). Account The APKs pre-installed by the system will not be shown on Set up CMND &...
  • Page 48 Network Port (1). All Set up the default port of SICP and enable/disable the Clear the folder “Philips” from the internal storage, USB network SICP. The default SICP is enabled with the port and SD card. 5000. (2). Internal Storage Clear the folder “Philips”...
  • Page 49 Target is external storage (SD card or USB storage) CMS file will be saved to root directory of storage Note: If the selected storage (internal storage, USB or SD card) does not contain Philips/folder, then the system will create it automatically.
  • Page 50 65BDL3550Q 5.1.2.7. System updates Local update Settings -> Signage Display -> System updates -> Local update Security System will auto search “update.zip” in root folder of USB Settings -> Signage Display -> System tools -> Security disk and SD card. If “update.zip’ is found on the external storage, a list will be shown for user to select the file to update.
  • Page 51: Apps

    65BDL3550Q 5.1.3. Apps Display installed APKs information. 5.1.4. Display Change the font size of your display. 5.1.3.1. App info All installed Android APP are listed. User can manage each APP’s permission and other settings. 5.1.4.1. Font Size Drag the slide to adjust system font size. Default setting is “Largest”.
  • Page 52 65BDL3550Q 5.1.6.1. Keyboard & input 5.1.6.3. About Settings -> System -> Keyboard & input Settings -> System -> About User can change IME and keyboard settings. View the following information about the system. (1). Status (2). Legal information (3). Model (model name of this device) Virtual keyboard (4).
  • Page 53: Osd Menu

    65BDL3550Q OSD Menu 6.2. OSD Menu Overview An overview of the On-Screen Display (OSD) structure 6.2.1. Picture menu is shown below. You can use it as a reference for further adjustment of your display. Picture Brightness 6.1. Navigating the OSD Menu...
  • Page 54: Screen Menu

    65BDL3550Q Color temperature NOTE: VGA input only. Adjust the color temperature. Clock The image becomes reddish as the color temperature Press + button to expand the width of the image on the decreases, and becomes bluish as the color temperature screen to the right.
  • Page 55: Audio Menu

    65BDL3550Q Audio reset H position Reset all settings in the Audio menu to factory preset values. Moves the horizontal position of the image left or right. Audio Out Sync Line out volume sync with internal speaker Volume. V position {On}: Enable the function and gray out Audio Out (line out) Volume.
  • Page 56: Configuration 2 Menu

    65BDL3550Q WOL (Wake on LAN) • {On} – Default value. Both Philips logo and Android boot animation will be shown. Allow the display to be turned on by a network message. • {User} – Static Philips logo will not be shown, only Note: This function only works in power mode 1 and mode 2.
  • Page 57 65BDL3550Q key will always be processed regardless of the monitor ID/group settings). • {Secondary} - Designate this display as the secondary • Frame comp.: Turn frame compensation function on and display. This display cannot be operated by the remote off. The display adjusts the image to compensate the control, and will only receive the control signal from the width of display bezels for accurately display the image.
  • Page 58 65BDL3550Q Mode 2 DC OFF when signal is back, ARM off Schedule system wake up Schedule list Mode 3 Backlight when signal is back, ARM on system wake up Enable Mode 4 Backlight Backlight always on, ARM on show no signal...
  • Page 59: Supported Media Formats

    65BDL3550Q Supported Media Formats USB Multimedia Formats Video format Video Codec Resolution Bit Rate MPEG1/2 1080P@30fps 40Mbps MPEG4 1080P@30fps 40Mbps H.263 1080P@30fps 40Mbps H.264 4k2k@60fps 135Mbps H.265 4K2K@60fps 100Mbps 1920x1080@30fps 50Mbps Audio format Audio Codec Sampling Rate: Channel Bit Rate MPEG1/2/2.5...
  • Page 60: Input Mode

    65BDL3550Q Input Mode Timing support: Item Resolution H.Freq. (KHz) V.Freq. (Hz) 720×400 @70Hz DOS 31.469 70.087 640×480 @60Hz DMT 31.469 59.94 640×480 @67Hz MAC 66.667 640×480 @72Hz DMT 37.861 72.809 640×480 @75Hz DMT 37.5 800×600 @56Hz DMT 35.156 56.25 800×600 @60Hz DMT 37.879...
  • Page 61: Pixel Defect Policy

    However, pixel or sub-pixel defects on the PDP / TFT panels used in Plasma- & LCD- displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any Plasma- & LCD- displays with an unacceptable number of defects will be repaired during the warranty period in line with your local guarantee conditions.
  • Page 62: Dark Dot Defects

    9.6. Pixel Defect Tolerances In order to qualify for repair due to pixel defects during the warranty period, a PDP / TFT panel in a Philips Plasma / LCD- display must have pixel or sub-pixel defects exceeding the tolerances listed in the following table.
  • Page 63: Cleaning And Troubleshooting

    65BDL3550Q HOW TO AVOID MURA Although we can not guarantee the complete eradication of Mura every time, in general the appearance of Mura can be minimized by these methods: • Lower the backlight brightness • Use a screen saver •...
  • Page 64: Troubleshooting

    65BDL3550Q 10.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on the back 2. Make sure the power switch is of the display is not switched on.
  • Page 65: Technical Specifications

    65BDL3550Q Technical Specifications Display: Item Specifications Screen Size (Active Area) 163.9 cm / 64.5 inch Aspect Ratio 16:9 Number of pixels 3840 (H) x 2160 (V) Pixel pitch 0.372 (H) x 0.372 (V) [mm] Displayable colors 8 bits+FRC, 1.07 Billion colors...
  • Page 66 65BDL3550Q General: Item Specifications Power Input 100 - 240V~, 50/60Hz Power Consumption (Max) 210 W Power Consumption (typ.) 155 W Power Consumption (Standby & Off) <0.5 W Dimensions [W x H x D] 1462.3 x 837.3 x 89.9 mm Weight 27.80 Kg...
  • Page 67 2020 © Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice.

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