7. Unable to install software.
Our installation CD only supports Windows 98, ME, NT, 2000, XP XP
Pro, XP home with Latest Windows Service Pack. Other systems are not
8. Unable to find the mass storage device after connecting to the PC.
Make sure your device is powered on and ready.
9. How to reset MP3 Player to factory settings.
Choose default setting in system settings. Choosing "YES"allows you to
reset the player to factory default settings.
10. Backlight does not turn on.
Check if the backlight is disabled in the system setting. This is for power