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ST 2110
Troubleshooting manual
Studio Technologies ST 2110 Troubleshooting Manual
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Table of Contents
1
Ethernet Connectivity Issues
2
PTP Does Not Lock
3
Not Receiving Audio
4
Not Transmitting Audio
5
Audio Artifacts Present
6
Stream Advertisement Issues
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ST 2110 Troubleshooting Guide
Copyright © 2019 by Studio Technologies, Inc., all rights reserved
www.studio-tech.com
www.studio-tech.com
50672-0719, Issue 1, Page 1 of 7
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Summary of Contents for Studio Technologies ST 2110
Page 1
ST 2110 Troubleshooting Guide Copyright © 2019 by Studio Technologies, Inc., all rights reserved www.studio-tech.com www.studio-tech.com 50672-0719, Issue 1, Page 1 of 7...
Page 2
VLAN. If so device in the same make corrections. subnet? Device may have hardware problems. Contact technical ST 2110 Troubleshooting Guide support. © Copyright Studio Technologies, Inc. 2019 50672-0719, Issue 1, Page 2 of 7...
Page 3
If required than 1.5us? make corrections. Check the PTP Grand Master packets with Wireshark and conrm intervals. If required make corrections. ST 2110 Troubleshooting Guide © Copyright Studio Technologies, Inc. 2019 50672-0719, Issue 1, Page 3 of 7...
Page 4
If required other devices? make corrections. Device may have hardware problems. Contact technical ST 2110 Troubleshooting Guide support. © Copyright Studio Technologies, Inc. 2019 50672-0719, Issue 1, Page 4 of 7...
Page 5
Is the same stream Replace the working for Rx device other devices? Device may have hardware problems. Contact technical ST 2110 Troubleshooting Guide support. © Copyright Studio Technologies, Inc. 2019 50672-0719, Issue 1, Page 5 of 7...
Page 6
If required make corrections. Device may have hardware problems. Contact technical support. ST 2110 Troubleshooting Guide © Copyright Studio Technologies, Inc. 2019 50672-0719, Issue 1, Page 6 of 7...
Page 7
Are the streams at the source devices. being discovered on If required other devices? make corrections. Device may have software problems. Contact technical support. ST 2110 Troubleshooting Guide © Copyright Studio Technologies, Inc. 2019 50672-0719, Issue 1, Page 7 of 7...
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