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Policies concerning service.
Shipping charges. The customer shall bear the cost of shipping the product to Cardionics.
Cardionics will pay the return freight within the United States. Customers outside the US
will be asked to pay for shipping in both directions. This includes both warranty and out-of-
warranty service. We suggest that you insure the package
Authorization for return. Before sending equipment for repair, please call Cardionics, at
281-488-5901 or in the U.S. or Canada 1-800-364-5901 for a return authorization number.
This will help us track your repair.
Reason for return. Please include a note with your name, address, telephone and email
address and what you believe the problem to be.
Packing for return. Equipment requiring repair should be suitably packaged for shipping.
Where to obtain service. Ship package prepaid to Cardionics, Inc., 910 Bay Star Blvd,
Webster, Texas 77598 USA. We will endeavor to complete repairs within fifteen (15)
working days from date of receipt of product by Cardionics.
Out-of-warranty service. . When a product is returned for service that is out-of-warranty,
Cardionics will call you to obtain your authorization prior to making the repair. We will ask
for a credit card payment at the time of the call. If the repair is from an authorized
Cardionics dealer or institution, Cardionics will ask for a purchase order number.
Consequential Damages
CARDIONICS, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR FAILURE OF THIS
PRODUCT, INCLUDING INJURY TO PERSONS OR PROPERTY. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state
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