Troubleshooting - D-Link DHP-200 Quick Installation Manual

C.
Insert the D-Link DHP-200 Powerline Ethernet
Adapter CD into your CD-ROM drive. If the CD Autorun
function does not run automatically, navigate to your
CD-ROM drive and double click on 'Autorun.exe'
D.
After you have completed the D-Link DHP-200 Utility
installation wizard, double-click the D-Link DHP-200
Powerline Utility icon on your desktop to start the
configuration of the DHP-200.

Troubleshooting

1. When I plugged in my devices, they were able to see each other and connect
automatically. What is the software for?
By default, your DHP-200 is configured to work out of the box once plugged in and connected
to your router. However the software allows you further options to check the quality of your
connection, secure your network, configure QoS and manage the devices.
2. My network seems to be performing slower than expected. How can I improve this?
Please ensure the following to ensure best network performance.
• Plug the DHP-200's directly into a wall socket and not into a power strip since some power
strips have surge protectors that may block power line signals.
• If this is not possible, then try plugging the device/s into a different power strip that is less
populated
• Check that there are no other interfering appliances plugged into the same power strip,
particularly mobile phone chargers or hair dryers as Powerline networks are very sensitive
to electrical interference.
3. Why will my device not detect my 200Mbps HD Powerlines?
• Thie DHP-200 is an 85Mbps Powerline product. 85Mbps Powerline products cannot
communicate with 200Mbps HD powerline devices. They can however co-exist on the
same network.
€0.05ppm peak, €0.045ppm off peak Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm
D-Link UK & Ireland Technical Support over the Telephone:
BT 3ppm peak, 1.5ppm off peak, 0.5ppm weekends. (UK Pence per mintue).
Other carriers could be lower. Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm
D-Link UK & Ireland Technical Support over the Internet:
Technical Support
08456 12 0003 (United Kingdom)
+1890 886 899 (Ireland)
http://www.dlink.co.uk
ftp://ftp.dlink.co.uk
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