Austin Hughes InfraPower Manager IPM-03 Troubleshooting

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Replacement, Removal or addition for PDU & IP dongle
1. How to replace the failed IP dongle ?
Step 1 - Prepare a new IP dongle.
Step 2 - Disable alarm email in <Alarm> page.
Step 3 - Replace the failed IP dongle with the new one on 1st level PDU.
Step 4 - Confi gure the setting of the new IP dongle same as the old one.
(Please refer to user manual < 2.2 > for details)
Step 5 - Click Start Connection in <Status> page for the relevant IP dongle.
Step 6 - Enable alarm email in <Alarm> page again.
2. How to replace the failed 1st level PDU with a new one ?
Step 1 - Prepare a new PDU and set the PDU to 1st level.
(Please refer to user manual < 1.2 > display 9.1 for details)
Step 2 - Disable alarm email in <Alarm> page.
Step 3 - Power off & unplug the device(s) which connected to the PDU.
Step 4 - Power off & remove the failed 1st level PDU from connection.
Step 5 - Install the IP dongle on the new 1st level PDU.
Step 6 - Install and connect the new PDU.
Step 7 - Power on the new PDU and connect to the device(s).
Step 8 - Click Start Connection in <Status> page for the relevant IP dongle.
Step 9 - Confi gure the new PDU in <Details> and <TH Sensor> page such as Alarm Amp , Name,
Location...
Step 10 - Enable alarm email in <Alarm> page.
3. How to replace a failed certain level PDU with a new one ?
Step 1 - Prepare a new PDU and set the PDU level accordingly.
(Please refer to user manual < 1.2 > display 9.1 for details)
Step 2 - Prepare an appropriate length Cat. 5/6 cable.
Step 3 - Click Set maintenance in <Details> page for the failed PDU.
Step 4 - Use the Cat. 5/6 cable to bridge over the failed PDU which will be replaced to minimize log / data loss.
Step 5 - Power off & unplug the device(s) which connected to the failed PDU.
Step 6 - Power off & remove the failed PDU from connection.
Step 7 - Install the new PDU, cancel the cable-bridging and reconnect the
PDU to the last and next one.
Step 8 - Power on the new PDU and connect to the device(s).
Step 9 - Click Remove maintenance in <Details> page for the new PDU.
Step 10 - Confi gure the new PDU in <Details> and <TH Sensor> page such as Alarm Amp, Name,
Location...
Ignore step 2 & 4 if the failed PDU is in the last level.
TRS-IPM-03-Q313V3
Troubleshooting
P.1
www.austin-hughes.com

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Summary of Contents for Austin Hughes InfraPower Manager IPM-03

  • Page 1 Troubleshooting Replacement, Removal or addition for PDU & IP dongle 1. How to replace the failed IP dongle ? Step 1 - Prepare a new IP dongle. Step 2 - Disable alarm email in <Alarm> page. Step 3 - Replace the failed IP dongle with the new one on 1st level PDU. Step 4 - Confi...
  • Page 2 Replacement, Removal or addition for PDU & IP dongle 4. How to move out a PDU (without a replacement) ? Step 1 - Prepare an appropriate length Cat. 5/6 cable. Step 2 - Click Disable Monitoring in <Details> page to stop monitoring the removed PDU. Step 3 - Use the Cat.
  • Page 3 Step 2 - If the LCD meter still turn white, please call your dealer for support. InfraPower Manager IPM-03 1. Try to login InfraPower Manager IPM-03 but the web browser only shows “ HTTP 404 Not Found ” Step 1 - Services for Web server in management PC started ? Make sure the services is started.

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