Warranty - MK Controls Lightning Bug Instruction Manual

Warranty

MK CONTROLS, INC. LIMITED WARRANTY AND NON-
WARRANTY REPLACEMENT POLICY
LIMITED WARRANTY INFORMATION
MK Controls, Inc. (the "Company") warrants its products against defects in material and workmanship
for a period of three (3) years from the date you purchase the same as stated on your sales or delivery
receipt. This limited warranty applies only if you are the original purchaser and the limited warranty is
non-transferable. As a condition of warranty service, warranty service requests must be accompanied
by a valid proof of purchase, and a full written description of the problem. The Company will, at its sole
discretion, repair or replace any defective part or product with a functionally-equivalent, new or factory-
reconditioned part or product. Replacement parts and products are warranted to be free from defects in
material and workmanship for ninety (90) days, or for the remainder of the applicable three (3) year
limited warranty period for the parts or products they are replacing or in which they are installed,
whichever is longer. The Company will have no obligation to repair or replace any part or product until
you return the allegedly-defective item to the Company, postage prepaid, at the following address:
MK Controls, Inc.
Attn: Product Returns
5804 Old Valdosta Rd.
Nashville, GA 31639
In order to submit a valid warranty claim, you must also complete the RMA form located at:
http://www.mkcontrols.com/lightningbug/rma/ prior to shipping your product back to MK
Controls, Inc. Complete instructions are given during the creation of the RMA.
EXCLUSIONS
This limited warranty does not apply to (1) normal wear from regular use of the product, (2) any product
with the serial number (or equivalent) removed, (3) any product that has been operated in a manner
inconsistent with its intended purpose, or (5) any part or machine/product if damaged or defective due
to: (a) abuse, accidental misuse, improper or inadequate operation, maintenance or calibration or other
external causes; (b) failure to properly maintain the product including, but not limited to, damage from
battery leakage; (c) software, interfacing parts and supplies not supported by the Company; (d) loss
resulting from an act of God; (e) loss or damage in transit; or, (f) modification or service by a party other
than the Company.
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Rev: Version 3.1d May 9 , 2017 Page 24 of 27