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Troubleshooting
If you experience difficulty with your Bluetooth
table to try and solve the problem. If the problem still persists, see "Con-
tacting customer service" on page 11.
Problem What to do
Can not
• Make sure your SoundDock
connect
• Make sure the Bluetooth dock is in discoverable mode (Bluetooth
my phone
light is flashing). If not, press and hold the Bluetooth button on the
to the
dock until the Bluetooth light starts flashing.
dock
• Make sure the Bluetooth feature is turned on in your phone. For
details, refer to the owner's guide for your phone.
• Move your phone closer to the SoundDock 10.
• Go to http://owners.bose.com on the Internet and find information on
updating your SoundDock 10.
No sound
• Make sure the SoundDock 10 and your phone are turned on.
• Make sure you have a Bluetooth connection (Bluetooth light is on).
• Move your phone closer to the SoundDock 10.
• Turn up the phone volume as high as possible.
• Turn up the SoundDock 10 volume.
Sound is
• Move your phone or SoundDock 10 away from any device that gen-
dropping
erates electromagnetic radiation, such another Bluetooth device, a
out or
microwave oven, or a wireless computer network router.
breaking
• Remove any physical obstruction lying between your phone and the
up
SoundDock 10 system.
• Reposition your phone and or the SoundDock 10 system.
®
dock, use the following
®
10 is connected to AC power.
9
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