Warranty Period; Customer Service - Bose AM193147_03_V. Owner's Manual

Problem
Remote control
is inconsistent
or does not work
Unit turns on
and off by itself,
or behaves erratically
Radio does not work
CD does not play
FM sound is distorted
Sound is distorted
No tape, CD, VCR,
or TV sound
AM193147_03_V.pdf
What to do
• Check batteries and their polarity (+ and –). See page 14.
• Operate the remote control closer to the music center.
• Move the remote (or the music center) a few feet to avoid an area of "dead spots." See
note on page 17.
• Make sure the audio input cable is firmly seated, uncoiled, and extended as much as
possible.
• Make sure the remote control and music center house codes match. Follow steps 4-8 on
page 25 to match the house code settings.
• Change the house code setting to prevent signals from conflicting with another nearby
®
Lifestyle system. See page 25 for instructions on setting the house code.
• Make sure antennas are connected properly.
• Adjust antenna position to improve reception.
• AM antenna must be upright.
• Move antennas farther from TV or other electronic equipment.
• You may be in an area of weak signal coverage.
• Check to see if the play symbol
• After pressing the CD key, wait a few seconds before pressing PLAY.
• Make sure the magazine is properly inserted.
• Check to see if there is a disc in the magazine, label-side up. Display shows a flashing box
for a disc that is label-side down or cannot be read.
• Eject the magazine and try loading the CD again.
• There may be dirt or dust on the CD. Clean the CD. See Figure 35.
• The disc may be defective. Try another disc.
• The music center cannot play a DVD disc.
• A display message "E01" indicates a mechanical error. Press STORE, ERASE, and
ON⁄OFF (on the music center) at the same time, to reset the system. Or, unplug the music
center, reconnect power, and try again. If "E01" reappears, call Bose
(see inside back cover for listings).
• Adjust antenna position to reduce interference.
• Make sure speaker cables are not damaged and the connections are secure.
• Reduce the output level from any external components connected to the music center.
• Check the connections.
• Make sure the component is turned on.
• Refer to the component owner's manual.

Warranty period

The Bose Lifestyle ® 30 system is covered by a limited 1-year transferable warranty. Details of
the warranty are provided on the warranty card that came with your system. Please fill out
the information section on the card and mail it to Bose.

Customer service

For additional help in solving problems, contact Bose customer service. See the inside back
cover for Bose Corporation customer service offices and phone numbers.
December 20, 2001
Maintaining Your Lifestyle
in the display is lit.
®
30 System
® customer service
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