BMW 5 SEDAN Series Owner's Manual page 370

MOBILITY
General information
In the event of a breakdown, data on the vehi‐
cle's condition is transmitted to the BMW Road‐
side Assistance.
There are various ways of contacting BMW
Roadside Assistance.
▷ Via a Check Control message.
Supplementary SMS text messages, refer to
page 149.
▷ Calling with a mobile phone.
▷ Via the BMW Connected app.
Functional requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW Con‐
nectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting manually
If the vehicle is equipped with Teleservices, sup‐
port is offered through Teleservice Diagnosis.
1. "APPS"
2. "Installed apps"
3. "BMW Assist"
4. If necessary, "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
portant for vehicle diagnosis. This data is trans‐
mitted automatically. It may be necessary to ap‐
prove this on the Control Display.
Teleservice Help
Depending on the country, Teleservice Help en‐
ables an in-depth diagnosis of the vehicle by
BMW Roadside Assistance via wireless trans‐
mission.
370
Breakdown assistance
Online Edition for Part no. 01405A11338 - VI/20
You can launch Teleservice Help by requesting it
through BMW Roadside Assistance.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. Confirm Teleservice Help.
BMW Accident Assistance
Concept
BMW Group Accident Assistance can be con‐
tacted if assistance is needed in the event of an
accident.
General information
If the vehicle sensors detect a minor to moder‐
ately severe accident, which did not trigger any
airbags, a Check Control message appears on
the instrument cluster. In addition, a text mes‐
sage appears on the Control Display.
When BMW Accident Assistance is activated,
data on the vehicle's condition is sent to BMW.
Functional requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW Con‐
nectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting BMW Accident
Assistance
If an accident is detected
automatically
A text message relating to BMW Accident Assis‐
tance appears on the Control Display.
The connection can be established directly:
"Call BMW Accident Assistance"