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Related Manuals for Titan Logix CTX-TDS-100
Summary of Contents for Titan Logix CTX-TDS-100
- Page 1 TITAN GATEWAY CONFIGURATION UTILITY MANUAL Figure 1 – Gateway Configuration Utility TPM 054 Version 1.0...
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Page 3: Technical Support
When speaking with your Titan representative, please indicate whether the item is still under warranty. Shipping cost to and from a Titan Logix service facility is the responsibility of the customer unless the product is under warranty. If the product is under warranty, the freight cost to Titan is incurred by the customer. -
Page 4: Introduction
Please see our Terms and Conditions for details about our product warranty. DISCLAIMER The information in this document is subject to change without notice. Titan Logix Corp. makes no representations or warranties with respect to the contents hereof. PROPRIETARY INFORMATION The Information disclosed herein contains proprietary rights of Titan Logix Corp. -
Page 5: Safety
INTRODUCTION Configuration Utility Manual SAFETY The product must be installed and operated in accordance with Titan manuals, application notes, and all other relevant publications. Only qualified personnel familiar with the installation and operation of this equipment should install, adjust, operate, or service this equipment. Observe all federal, state/provincial and local safety standards and industry recommended practices. -
Page 6: Security
INTRODUCTION Gateway Installation and Configuration Manual SECURITY Titan recommends the following steps to protect the security of your system: • Change the Wi-Fi password from the factory setting • Keep all passwords documented and secure. Password must use a combination of letters, numbers, and symbols and be at least 8 characters long with no spaces or the special characters: <... -
Page 7: Table Of Contents
INTRODUCTION Configuration Utility Manual CONTENTS TECHNICAL SUPPORT ............................ 1 Returns for Repair, Replacement, or Credit ..................... 1 INTRODUCTION ............................. 2 Disclaimer..............................2 Proprietary Information ..........................2 Safety ................................ 3 Radio Frequency (RF) Safety ......................... 3 Security ..............................4 LIST OF FIGURES ............................7 OVERVIEW .............................. - Page 8 INTRODUCTION Configuration Utility Manual Gateway Status ........................... 20 Software Upgrade ........................... 23 Gateway Application (Upgrade Procedure) ..................23 Configuration ............................26 Wi-Fi ..............................26 Gateway .............................. 28 Date/Time Stamp ............................ 29 CONFIGURATION AND COMMUNICATION TEST PROCEDURE ..............30 Updates ..............................31 ADVANCED TROUBLESHOOTING ........................
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Page 9: List Of Figures
INTRODUCTION Configuration Utility Manual LIST OF FIGURES Figure 1 - Gateway Configuration Utility ...................... 1 Figure 2 - Gateway Communication Flow ..................... 8 Figure 3 - Gateway Identification Label ......................8 TPM 054 Version 1.0, May 30, 2016 Page | 7... -
Page 10: Overview
SOFTWARE Configuration Utility Manual OVERVIEW The Gateway Utility is a software tool to monitor the health of the Gateway, update internal software, and modify the factory set configuration. Wi-Fi is used to communicate with the Gateway. This eliminates the need to directly connect to the vehicle, allowing maintenance to be performed remotely within Wi-Fi range of the Gateway and PC. -
Page 11: Installation
SOFTWARE Configuration Utility Manual INSTALLATION Installing the utility software is a one-time operation. PC Requirements: • Desktop or Laptop PC with Windows 7 or 10 Installed • Display resolution 1024 X 768 min. • Wi-Fi 802.11b/g/n, 2.4GHz • Optional Internal 10/100Base-T Ethernet Adapter* *External Ethernet adapter is not supported for Windows 10 Go to www.support.titanlogix.com... -
Page 12: Connecting To The Network
SOFTWARE Configuration Utility Manual CONNECTING TO THE NETWORK ❖ NOTE The Wi-Fi connection is device dependant and may result in variations with the connection process. Once the Utility has launched, click on NETWORK then CONNECT. Click on the dropdown menu and choose the correct network: titanxxxxxxxxxxxxxxx. - Page 13 SOFTWARE Configuration Utility Manual In the event the Wi-Fi password is lost or forgotten, or if the password needs to be reset to the factory setting, contact Titan. NOTE Keep the passwords in a secure place and use for reference when needed. 1.
- Page 14 SOFTWARE Configuration Utility Manual TPM 054 Version 1.0, May 30, 2016 Page | 12...
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Page 15: Dashboard
SOFTWARE Configuration Utility Manual DASHBOARD Menu Bar Utility Navigation Dropdowns Utility Navigation Panels Date/ Time Stamp Status Bar NOTE Hovering over most screen elements will show the user important Tool Tips. TPM 054 Version 1.0, May 30, 2016 Page | 13... -
Page 16: Menu Bar
SOFTWARE Configuration Utility Manual MENU BAR ❖ FILE (EXIT THE PROGRAM) Click on FILE then EXIT. This action will allow the user to exit the Configuration Utility program. ❖ NETWORK (CONNECT TO/DISCONNECT FROM THE NETWORK) CONNECT ❖... -
Page 17: Disconnect
SOFTWARE Configuration Utility Manual DISCONNECT 1. Click on NETWORK then DISCONNECT 2. Choose Yes/No TROUBLESHOOTING THE CONNECTION Occasional Wi-Fi connection problems can occur due to electrical interference or range issues in industrial environments. 1. Network Connection Does Not List Gateway SSID a. - Page 18 SOFTWARE Configuration Utility Manual a. User is too far away from the Gateway device; move laptop closer to the vehicle and continue trying to connect b. There may be strong Wi-Fi interference; continue to try connecting or move laptop closer to the vehicle 2.
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Page 19: Restart
SOFTWARE Configuration Utility Manual RESTART GATEWAY DEVICE (AFTER UPDATE TO SETTINGS AND/OR A CHANGE IN WI-FI PASSWORD) 1. Click on RESTART then GATEWAY DEVICE 2. Choose Yes/No 3. After restarting the Gateway Device, the user must perform the network connection steps listed previously GATEWAY APPLICATION (AFTER UPDATE TO THE APPLICATION) 1. -
Page 20: About
SOFTWARE Configuration Utility Manual ABOUT Version information TPM 054 Version 1.0, May 30, 2016 Page | 18... -
Page 21: Status Bar
SOFTWARE Configuration Utility Manual STATUS BAR ❖ NETWORK CONNECTION This field shows the network for the Gateway connection. It will show as OFFLINE if there is no connection to the network. Confirm the correct Gateway is connected. ❖... -
Page 22: Utility Navigation
SOFTWARE Configuration Utility Manual UTILITY NAVIGATION ❖ MONITORING GATEWAY STATUS NAVIGATION PANELS Software Version 1. Gateway Kernel – This field describes the Gateway operating system. 2. Gateway Application – This field describes the Titan application. Updates will be available through the portal support site www.support.titanlogix.com Cellular... - Page 23 SOFTWARE Configuration Utility Manual TROUBLESHOOTING CELLULAR 1. If a SIM card is not detected (), contact Titan. 2. If a PPP link is not detected (), a. Check the signal strength. b. Check the APN Server. c. Cycle the power to the Gateway and check the PPP link after 2 minutes. 3.
- Page 24 SOFTWARE Configuration Utility Manual c. Inspect the Gateway device antenna and ensure it is clean and intact. Remote Server ✓ 1. Communication Established – indicates a connection between the Gateway device and the remote server. 2. Received Packet Counts – This field shows information received from the Gateway device and the Finch II device.
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Page 25: Software Upgrade
SOFTWARE Configuration Utility Manual 3. Confirm the Finch II firmware version supports Gateway operation, firmware version 1.07.00 or greater. Refer to the Finch II Installation and Operation Manual TPM 010 for details. ❖ SOFTWARE UPGRADE NOTE Prior to any upgrade and/or update, it is recommended that the user save their settings. - Page 26 SOFTWARE Configuration Utility Manual 1. Go to the Software Upgrade dropdown and click GATEWAY APPLICATION > BROWSE 2. Browse to the configuration file folder (new file provided by Titan) and select the file ending in .BSX, then click ‘OPEN’ 3. Click UPGRADE 4.
- Page 27 SOFTWARE Configuration Utility Manual TPM 054 Version 1.0, May 30, 2016 Page | 25...
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Page 28: Configuration
SOFTWARE Configuration Utility Manual CONFIGURATION WI-FI NAVIGATION PANELS Wi-Fi Security Information This screen displays the security information for the system. Change Wi-Fi Password This screen allows the user to make changes to the Wi-Fi password. a. Enter the current password b. - Page 29 SOFTWARE Configuration Utility Manual GATEWAY CONFIGURATION MANAGEMENT NOTE Prior to any upgrade and/or update, it is recommended that the user save their settings. Save Settings 1. Connect to the Gateway through Wi-Fi 2. Click Configuration Gateway>Retreive From Gateway>Save To File 3.
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Page 30: Gateway
SOFTWARE Configuration Utility Manual GATEWAY NAVIGATION PANELS Remote Server 1. IP Address – This field shows the internet address of the remote server and the destination of the Gateway data. 2. Port – This field describes the destination of the Gateway data together with the IP address. 3. -
Page 31: Date/Time Stamp
SOFTWARE Configuration Utility Manual Network Servers 1. APN Server – This field shows the data access (name) assigned by the cell provider. 2. SNTP Server – This field provides the date/time information to the Gateway (not PC) and will be specific to the user’s geographic location. -
Page 32: Configuration And Communication Test Procedure
SOFTWARE Configuration Utility Manual CONFIGURATION AND COMMUNICATION TEST PROCEDURE Perform the following steps before carrying out any custom configuration. This procedure is intended to be used by installers and service technicians. Step Detail a) Turn on the Gateway module by turning on the vehicle electrical accessory power or connecting to a fully charged battery power source 1. -
Page 33: Updates
SOFTWARE Configuration Utility Manual UPDATES Whenever there is an internet connection, the Configuration Utility will search for, and auto-update the program to the newest version. The program will prompt if you want to do the update. Once the program is launched, you will see the following status as the Configuration Utility updates: TPM 054 Version 1.0, May 30, 2016 Page | 31... -
Page 34: Advanced Troubleshooting
SOFTWARE Configuration Utility Manual ADVANCED TROUBLESHOOTING The Gateway system operation depends on correct operation of the vehicle’s power supply, connection to the TD80 Level Gauging System, and communication with the remote server. Failure of any one of these components disrupts the Gateway operation. Methodical testing and verification of the TD80 system and Gateway components will lead to successful troubleshooting and repair. -
Page 35: Gateway Health Check
SOFTWARE Configuration Utility Manual GATEWAY HEALTH CHECK The Gateway Health Check is a quick test to confirm that the Gateway is operating normally or to verify a failure. It uses visual observation of the status light and the Configuration Utility to determine the health of the system. -
Page 36: Gateway Communications Diagnostics
SOFTWARE Configuration Utility Manual GATEWAY COMMUNICATIONS DIAGNOSTICS Perform each of the diagnostic steps below before performing any communications troubleshooting to determine the status of the Gateway system. Issue resolution may require contacting your Titan representative. ❖ ... - Page 37 SOFTWARE Configuration Utility Manual Diagnostic Step Detail 1. Observe antenna location. Unobstructed view of sky 2. Launch the Gateway Establish a Wi-Fi connection with the Gateway Configuration Utility. 3. Verify Gateway settings. Gateway Configuration screen: Troubleshooting may continue without this step, a) Click the “Retrieve From Gateway”...
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Page 38: Asset Management Dashboard Verification (3 Party Provider)
SOFTWARE Configuration Utility Manual ASSET MANAGEMENT DASHBOARD VERIFICATION (3 PARTY PROVIDER) 1. Login to the customer account to access the dashboard by an internet connected device (PC or smartphone). The website address username and password are provided by the customer. 2. - Page 39 Manufactured by: Manufactured in Canada Head Office 4130-93 Street Edmonton, Alberta Canada T6E 5P5 P 780.462.4085 F 780.450.8369 Toll Free 1.877.462.4085 | TSX-V: TLA Sales Department: Email us at sales@titanlogix.com | Service Department: Email us at service@titanlogix.com Find us online at www.titanlogix.com...
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