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Bang & Olufsen Beoplay H9i Faq
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Summary
What is the battery life of Beoplay H9i?
Question
What is the battery life of Beoplay H9i?
Answer
If you play music at a moderate volume, the battery in your Beoplay H9i can support up to 18
hours of playback.
In general, battery life depends on volume, music intensity, and equalizer settings. This means
that the battery drains faster at a higher volume when playing higher intensity music like rock or
heavy metal.
Summary
My Beoplay H9i is not working properly, what should I do?
Question
My Beoplay H9i is not working properly, what should I do?
Answer
If you are wearing the headphones, remove them from your head and put them on again
after 2 seconds.
Remove the headphones, turn them off, and turn on again. Put on the headphones and
check whether they work properly now.
Alternatively restore to factory settings or remove the battery shortly
Summary
My Beoplay H9i remains on while the switch is in off position, what can I do ?
Question
My Beoplay H9i remains on while the switch is in off position, what can I do ?
Answer
There are 2 ways to power off your Beoplay H9i.
* Move switch to ON position and then move it to OFF position.
* Remove the battery from the battery compartment and re-insert it by following these
steps:
1. Turn the left earphone cap counter-clockwise to open the battery compartment.
2. Remove the metal cover. If needed, press down on the cover's edge to release it. This
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Summary of Contents for Bang & Olufsen Beoplay H9i

  • Page 1 What is the battery life of Beoplay H9i? Answer If you play music at a moderate volume, the battery in your Beoplay H9i can support up to 18 hours of playback. In general, battery life depends on volume, music intensity, and equalizer settings. This means that the battery drains faster at a higher volume when playing higher intensity music like rock or heavy metal.
  • Page 2 4. Re-insert the battery with the marker pointing upward. To close the cap, align the mark inside the headphones with the mark on the cap and turn clockwise to lock it. 5. Restart your Beoplay H9i and check whether the problem is solved. Summary...
  • Page 3 White Product is switched on, ANC is on Green Battery is fully charged Orange Battery is charging Battery is low Red (solid) with sound prompt (remaining play time approximately 30 minutes) Battery is very low Red (flashing) with sound prompt (remaining play time approximately 10 minutes) Red (solid 5 seconds and then off) Bluetooth pairing unsuccessful...
  • Page 4  For Beoplay H9i : To disable the automatic play/pause function, move the switch to the top position and hold for 2 seconds until the indicator light flashes blue. Then, double tap the center of touchpad on the right headphone and the indicator light will turn red. To re- enable, repeat the same steps until the indicator light turns green.
  • Page 5 Summary What is the Bluetooth range? Question What is the Bluetooth range? Answer Your Beoplay H4/H8i/H9i/H9 3rd Gen have a Bluetooth range of up to 10 meters (in line of sight). However, Bluetooth connectivity might be affected by other active Bluetooth devices in the nearby area (e.g., mouse, keyboard, mobile phone, laptops or 2.4 GHz routers).
  • Page 6 Summary How do I clean my headphones? Question How do I clean my headphones? Answer To clean your headphones, you should only use a soft, damp cloth. Leather is a natural material and is therefore subject to change over time and with daily use. Irregularities in the consistency and depth of the colour should not be considered a fault but inherent to the natural beauty of the leather.
  • Page 7 Summary Why did the software update stop during updating? Question Why did the software update stop during updating? Answer Software update may stop when the Bang & Olufsen App is in the background. To continue the update, return to the App. It is also advisable to charge the headphones fully before you initiate any software updates.
  • Page 8 Summary Why does the color of my ear cushions change? Question Why does the color of my ear cushions change? Answer The ear cushions are made out of genuine leather, leather is a natural material and therefore subject to change over time and with daily use. Changes in the color of the leather and signs of fading are normal.
  • Page 9 What is the lifespan of a lithium-ion rechargeable battery in my Beoplay products? Answer A lithium-ion rechargeable battery has a specific number of charges. If you drain up your battery completely every time you use a product, you can expect approximately 400 charges before the capacity goes below 80% compared to its original.