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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
.
you In how to obtain
satisfactory
op-
Performance
problems
often re-
sult from little things you can find
and fix yourself
without
tools of any
kind
eration
from
your
appliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area.
IF YOUR WASHER DOES NOT FILL:
l
Is the power
supply
cord
plugged
1113
l
Are both water faucets
open'
l
Are fuses blown
or ctrcuit-breaker
tripped?
l
Are the water
supply
hoses
kinked?
l
Is the Cycle
Control
Knob set and
pulled
out3
IF YOUR WASHER DOES NOT SPIN:
l
Is the IId closed?
l
Is the power
supply
cord
plugged
In?
l
Is a fuse blown
or clrcult-breaker
tripped?
IF YOUR WASHER STOPS DURING
THE PERMANENT PRESS CYCLE:
l
Remember,
the washer
WIII stop
for about
1' 2 minutes
after the
partial
drain
during
the cool-
down
period
in this cycle
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
9 Make
sure that the Cycle
Control
Knob is polntlng
to a number
In
the cycle
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to De
draining
during
wash and rinse
cycles.
l
Water can stphon
out. (See
in-
stallatlon
Instructions"]
2. If you need assistance'...
Call Whirlpool
COOL-LINE
serv-
ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
and tal k with one of our trained
Con-
sultants.
The Consultant
can instruct
3. If you need service*.
. .
-
Whlrloool
has
a natio;wide
net-
work of franchised
TECH-CARE
Serv-
TEC#/-CARE
Ice Companies.
FRAHCHlSED
SERVICE TECH-CARE
serv-
Ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,anywhere
in
the United
States
To locate
TECH-
CARE service
in your area,
Call our
COOL-LINE
service
assistance
tele-
phone
number
[see Step 2) or look in
your
telephone
directory
Yellow
Pages under
4. If you hale
a problem-'...
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see
Step 2) and talk with one of our Con-
sultants,
or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33, North
Benton Harbor, Ml 49022
If you must call or write, please
pro-
vide
model
number,
serial
number,
date
of purchase,
and
a complete
description
of the problem.
This in-
formation
is needed
in order
to bet-
ter respond
to Your
request
for
assistance.
11
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