Rinnai DONSR20Z9 Operation & Installation Manual

Rinnai DONSR20Z9 Operation & Installation Manual

Outdoor/indoor units, ducted reverse cycle inverter

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Models:
Outdoor Units
DONSR20Z9
DONSR24Z9
Ducted Reverse Cycle Inverter
Operation & Installation Manual
Indoor Units
DINLR20Z7
DINLR24Z7

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Summary of Contents for Rinnai DONSR20Z9

  • Page 1 Models: Outdoor Units Indoor Units DONSR20Z9 DINLR20Z7 DONSR24Z9 DINLR24Z7 Ducted Reverse Cycle Inverter Operation & Installation Manual...
  • Page 2 OH&S requirements This appliance must be installed, maintained and removed only by an Authorised Person. For continued safety of this appliance it must be installed and maintained in accordance with the manufacturer’s instructions. Rinnai Ducted Reverse Cycle Inverter OIM...
  • Page 3: Table Of Contents

    33. Save A Service Call ............................ 51 34. Performing Routine Maintenance ....................... 53 35. Checking The Air Filter ..........................53 36. Unit Support ............................... 53 37. Non–Rinnai Field Supplied Accessories ....................53 38. Disposal Guidelines ........................... 54 Warranty Contacts Rinnai...
  • Page 4: Warnings And Important Information

    -15°C ~ 24°C WARRANTY EXCLUSIONS Rinnai product warranty excludes faults and failures caused by improper use and abuse; fair wear and tear; or failure to follow instructions regarding service and maintenance. It is very important that you maintain your appliance and have it serviced regularly. It is a condition of warranty that you adhere to the maintenance and service requirements as set out in this manual.
  • Page 5 DO NOT spray any liquids onto the unit or allow any liquids to drip onto the unit. DO NOT place vases or other liquid containers on the unit or in places where liquid could drip onto it. Water or other liquids that come into contact with the unit can lead to electric shocks or fires. Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 6 DO NOT use strong chemical cleaners to clean the unit, as doing so can damage the unit’s display or other surfaces. If the unit is dirty or dusty, use a slightly damp cloth with very diluted and mild detergent to wipe the unit. Then, dry it with a dry cloth. Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 7 Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 8: Part Names

    Set temperature unit defrosting operation indicators on A timer has been set Timer indicator on * The display panel should be installed in the celling, nothing can be exposed but the panel face Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 9: Before Installation

    (b) Turn on the power at least 12 hours before you want to use the unit to ensure it works properly. As soon as the power is turned on, the control display appears. Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 10: Symptoms That Are Not Faults

    Do not attempt further investigations or troubleshooting yourself. (a) If any of the following errors occur, power the unit off, contact a professional technician immediately and do not attempt troubleshooting yourself: (b) A safety device such as a fuse or circuit breaker frequently blows/trips. An object or water enters the unit. (d) Water is leaking from the unit. Do not attempt to inspect or repair this unit by yourself. Arrange for a qualified technician to carry out all servicing and maintenance. CAUTION Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 11 Do not attempt to undertake WARNING these steps yourself – arrange for a professional technician to investigate the problem. If any of the following errors occur, power the unit off and contact a professional technician immediately. Do not attempt troubleshooting yourself: • A safety device such as a fuse or circuit breaker frequently blows/trips. • An object or water enters the unit. • Water is leaking from the unit. Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 12 • Water level switch not connected properly. • Damaged main PCB. • Drain pump has malfunctioned. The indoor unit has not been assigned an • Indoor unit has not been assigned an address. address Rinnai Ducted Reverse Cycle Inverter Operation Manual...
  • Page 13: Warnings And Important Information

    For safety and warranty purposes, appliances that may be damaged or incorrect MUST NOT be installed or operated under any circumstances. Installation of damaged or incorrect appliances may contravene local government regulations. Rinnai disclaims any liability or responsibility whatsoever in relation to the installation or operation of damaged or incorrect appliances.
  • Page 14 Install the water discharge piping according to the steps described in this manual, and make sure that the water discharge is smooth, and the piping is properly insulated to prevent condensation. Improper installation of the water discharge piping may lead to water leakage, and damage the indoor furniture. CAUTION Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 15 DO NOT discard these materials directly as these may lead to bodily harm. • Tear up the packaging bag for recycling to prevent children from playing with it, and leading to suffocation. • The appliance shall not be installed in the laundry. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 16 Failure to do so may result in product failure. STOP using the remote control if there is a battery fluid leak. DO NOT use an extension cord, manually extend the power cord, or connect other appliances to the same outlet as the air conditioner. Poor electrical connections, poor insulation, and insufficient voltage can cause fire. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 17: Installation Indoor

    CHOOSING AN INSTALLATION SITE 8.1 Choose a site that fully complies with the following conditions and user requirements to install the air conditioning unit. • Well ventilated. • Unobstructed airflow. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 18: Indoor Unit Installation

    INDOOR UNIT INSTALLATION Make sure that only specified components are used for the installation works. 9.1 Installation with Lifting Bolts Use different bolts for the installation depending on the installation environment. Square bar material Use embedded bolts, and pull bolts. Beam Ceiling Lifting bolt Figure 5. Wooden structure Figure 6. Original concrete slab structure Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 19 Spirit Level Nut (top) Nut (bottom) Installation of lifting lugs Washer (bottom) Nut (bottom) Make sure the connections are tight. Ceiling Figure 9. Steel framework Figure 10. Newly set concrete slab structure Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 20 INSTALLATION INDOOR 20.0-24.0 KW UNIT Unit: mm 342(W) 68.5 Figure 11. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 21: Refrigerant Piping Installation

    • Slide the refrigerant piping into the brass nut (accessory), and expand the pipe socket. Refer to the following table for the size of the pipe socket and the appropriate tightening torque. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 22 Carry out the air tightness test on the system according to the instructions in the installation manual of the outdoor unit. The Pressure Test helps to ensure that the air and liquid cut-off valves of the outdoor unit are all closed (maintain the factory defaults). CAUTION Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 23: Condensate Water Discharge Piping Installation

    (drainage side) at a slope of more than 1/100. Make sure that the water discharge pipe does not swell or store water; otherwise, it will cause strange noises. See Figure 17. 0.8 ~ 1.0 m Slope of 1/100 or more > 1.0 m Figure 17. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 24 Use a bottle or similar vessel to place about 2 litres of water into the drain pan. Check that the water discharge piping outlet discharge water properly (based on the length of the pipe, the discharge may occur at a delay of 1 minute or so), and check for water leakages at each joint. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 25: Duct Installation

    On-site preparation required for all components except for the air conditioner. NOTE Once the air conditioner body and the canvas joints are riveted together, the upper flange plate must be secured with screws. (M6 x 12 screws are prepared on site.) CAUTION Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 26 Table 8. Twenty ESP can be set through the new wired controller 30Pa 50Pa 60Pa 70Pa 80Pa 90Pa 100Pa 110Pa 120Pa 130Pa 140Pa 150Pa 160Pa 170Pa 180Pa 190Pa 200Pa 210Pa 230Pa 250Pa Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 27: Electrical Wiring

    When connecting to the power supply terminal, use the circular wiring terminal with the insulation casing. See Figure 25. Use power cord that conforms to the specifications and connect the power cord firmly. To prevent the cord from being pulled out by external force, make sure it is fixed securely. If circular wiring terminal with the insulation casing cannot be used, please make sure that: Do not connect two power cords with different diameters to the same power supply terminal (may cause overheating of wires). See Figure 26. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 28 Model name Power supply Volts 20.0kW 50/60 220-240 24.0kW 50/60 220-240 0.92 Abbreviations: MCA: Minimum Circuit Amps MFA: Maximum Fuse Amps IFM: Indoor Fan Motor kW: Rated motor output FLA: Full Load Amps Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 29 ) for the communication wiring between the indoor and outdoor units. Make sure the wiring is connected correctly. The connecting lead for this communication wire must come from the master outdoor unit. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 30 SW5 SW4 SW3 SW2 SW1 XS4 XP4 SW6 SW7 ENC1 To wired Main Board controller comm. bus P Q E X1 X2 To outdoor/indoor To wired controller units comm.bus comm.bus Figure 31. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 31: On-Site Configuration

    Cooling mode temperature External static pressure 1 compensation is 0°C [ 0 ] [ 00 ] Cooling mode temperature External static pressure 2 compensation is 2°C [ 1 ] [ 01 ] Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 32 0/1 definition of each dial code switch Improper DIP switch settings may cause condensation, noise, or unexpected system means 0 means 1 malfunction. The default DIP switch setting is based on the actual unit. Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 33: Test Run

    Once the power is connected, when the unit is turned on or started immediately after the unit is turned off, the air conditioner has a protective function which delays the start of the compressor by 3 minutes. NOTE Rinnai Ducted Reverse Cycle Inverter Installation Manual (Indoor)
  • Page 34: Installation Outdoor

    The installation fuse must be used for the power supply line of this conditioner. 17. ATTACHED FITTINGS Please check whether the following fittings are of full scope. If there are some spare fittings , please restore them carefully. INSTALLATION FITTINGS CODE NAME OF ACCESSORIES OUTLINE Water outlet connection pipe Straight screwdriver Sealing ring Waterproof chassis cover Connection pipe (26kW) Curved connection pipe (26kW) Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 35 • A place full of machine oil. • A place full of sulphuric gas. • A place where high-frequency radio waves are likely to be generated as from audio equipment, welders, and medical equipment. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 36: Outdoor Unit Installation

    (Noise may be generated depending on the conditions under which the electric wave CAUTION is generated, even if 1 meter is kept.) 18.2 Installation space (Unit:mm) (Wall or obstacle) Air inlet >300 Service access Air inlet >600 Air outlet 1120 Single unit installation Figure 33. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 37 Figure 37. Install the water outlet union pipe and sealing ring on the chassis, and then connect the drainage pipe to complete centralised drainage installation. Sealing ring for the water outlet union pipe Waterproof chassis cover Figure 37. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 38: Install The Connecting Pipe

    • Wiring of power cord: the strong and weak electrical wire should be out through the two plastic holes of the pipe-outlet plate, and bound together with gas and liquid pipe. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 39 Gas side Liquid side AΦ22.2160 Φ15.9 Φ9.5 Table 14. Connection method Model (kW) Gas side Liquid side Welding or Flaring Welding or Flaring Welding or Flaring Welding or Flaring Indoor unit Flaring Flaring Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 40 19.8 Air Purge with Vacuum Pump • Using vacuum pump to do the vacuum, never using refrigerant to expel the air. • Vacuuming should be done from both liquid side and gas side simultaneously. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 41: Electrical Wiring

    • To reduce interference, use a three-core shielded twisted pair as the outdoor unit signal cable. Do not use a multi-core cable. • Complete wiring according to national electrical standards. • Employ an electrical engineer for wiring. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 42 • All wiring terminals must be securely fixed. The grounding wire must be grounded as required. • After connecting to the connector base, the power cable must be securely fixed. • After all wires are connected, check the correctness all components before powering on. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 43 • The display box, remote control, and build-out resistor are accessories for the indoor unit. The wired controller is optional. To purchase a wired controller, contact your local distributor. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 44 220-240V 1Ph~ 50Hz Specifications Indoor unit 208-230V 1Ph~ 60Hz power Power wiring 3x2.5 size(mm²) Circuit Breaker (A) Indoor unit and outdoor unit signal cable (mm²) Three-core shielded cable 3x0.75 (Weak current signal cable) Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 45: Test Running

    • Test running can not start until the outdoor unit has been connected to the power for 12hr. • Test running can not start until all the valves are affirmed open. CAUTION • Never force run Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 46: Precautions On Refrigerant Leakage

    Figure 46. Refrigerant precaution 23. TURN OVER TO CUSTOMER The owner's manual of the indoor and outdoor unit must be given to the customer. Explain the contents in the owner’s manual to the customer in detail. Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 47: Technical Specifications

    INSTALLATION OUTDOOR 24. TECHNICAL SPECIFICATIONS Rinnai - System Model No. Nominal Capacity Power Supply (To Outdoor Unit) V- Ph-Hz 415 - 3 - 50 Maximum Input Power 10.35 13.22 Maximum Input Current 18.0 23.0 Recommended Circuit Breaker Size Rated Capacity 23.5...
  • Page 48: Cleaning The Indoor Unit

    Check for damaged wires • Clean all filters • Check for leaks • Make sure nothing is blocking all air inlets and outlets of both the indoor or outdoor units. • Test drains for operation and no leaks Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 49: Installation Record - Installer Details

    Please ensure you register your product warranty on line at rinnai.com.au. The Rinnai Customer Care Program is designed to help you get the most out of your new system. Service and maintenance in accordance with the Service Maintenance Schedule on page 50 is essential in ensuring the prolonged useful life of your system, and help ensure it operates at optimum efficiency. We may...
  • Page 50: Service Maintenance Schedule - Ducted Air Conditioning Systems

    CARE & MAINTENANCE 32. SERVICE MAINTENANCE SCHEDULE - DUCTED AIR CONDITIONING SYSTEMS Your Rinnai Ducted Air Conditioning System should be maintained at least every two years after the date of installation by a qualified licensed technician in accordance with the Schedule below. Failure to do so during the product warranty period may void your warranty. This periodic service and maintenance will prolong the useful life of the unit, and help keep it running safely and at optimum efficiency.
  • Page 51: Save A Service Call

    When the power is restored, wait 3 minutes, and then turn on the air conditioner. Check the air conditioner has not been turned off automatically by a programmed off timer. Press the power button on the remote control. Circuit Breaker tripped or fuse blown. Reset or replace, if problem persists contact Rinnai. Timer is activated. Turn timer off Rinnai Ducted Reverse Cycle Inverter Installation Manual...
  • Page 52 Too many sources of heat in the room (people, computers, and electronics etc). Where possible reduce the amount of heat sources. Low refrigerant due to a leak or after long-term use, contact Rinnai. Poor heating performance. As the ambient temperature reduces, the heating performance of the system also goes down.
  • Page 53: Performing Routine Maintenance

    These items may also require attention in accordance with the Original Equipment Manufacturer’s (OEM) recommendations. Your installer can provide details in this regard, and should be consulted for any warranty or service matters for these items. Whilst they are an integral part of your home comfort system, these non-Rinnai items are not covered by your Rinnai Product Warranty.
  • Page 54: Disposal Guidelines

    • If the unit has been exposed to flooding. DO NOT ATTEMPT TO FIX THESE YOURSELF! TURN OFF THE AIR CONDITIONER & CONTACT RINNAI. 38. DISPOSAL GUIDELINES This appliance contains refrigerant and other potentially hazardous materials. When disposing of this appliance, the law requires special collection and treatment.
  • Page 55: Warranty

    WARRANTY TERMS OF WARRANTY – AUSTRALIA Rinnai Australia Pty. Ltd. ABN 74 005 138 769, 100 Atlantic Drive, Keysborough VIC 3173. NOTICE TO CONSUMERS UNDER AUSTRALIAN CONSUMER LAW Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
  • Page 56 Normal Business Hours by an Authorised Service Representative. Repair by persons other than an Authorised Service Representatives may void the Warranty. 2.4 Alternatively to clause 2.3 above, Rinnai can at its discretion elect to pay you an amount equivalent to the cost of repairing or replacing the Product.
  • Page 57 Rinnai. 3.3 If the date of purchase cannot be established to Rinnai’s satisfaction, the date shall be deemed to be 2 months after the date of manufacture or the date of sale by Rinnai, whichever is the latter.
  • Page 58 Rinnai considers appropriate, it will authorise the Purchaser in writing to pay for the relevant freight charges, in-transit insurance expenses or travelling costs and then, upon provision by the Purchaser to Rinnai of a tax invoice showing those costs have been incurred, reimburse the Purchaser for such costs which are within the terms of the authorisation.
  • Page 59 NOTES Rinnai Ducted Reverse Cycle Inverter OIM...
  • Page 60: Contacts

    Tel: 1300 555 545* Fax: 1300 555 655 Monday to Friday, 8.00 am to 5.00 pm EST. *Cost of a local call higher from mobile or public phones. For further information visit www.rinnai.com.au or email enquiry@rinnai.com.au innai has a Service and Spare Parts network with...

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