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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance..
.3. If you need service*. . .
Performance
problems
often re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES
NOT FILL:
l
Is the power
supply
cord
plugged
in?
l
Are both water
faucets
open?
l
Are fuses blown
or circuit-breaker
tripped?
l
Are the water
supply
hoses
kinked?
l
Is the Cycle
Control
Knob set and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
l
Remember,
the washer
pauses
briefly at different
times in each
cycle.
These pauses are normal.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out. (See "ln-
stallation
Instructions:']
2. If you need assistance*.
. .
Call Whirlpool
COOL-LINE"
serv-
Ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (800) 253-1301
Mlchlgan
. . . . . . . (800) 632-2243
Alaska
& Hawall
(800) 253-1121
and talk with one of ourtrained
Con-
sultants.
The Consultant
can instruct
YOU in how to obtain
satisfactory
op-
eration
from your
apbliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area.
Whirlpool
has
a nationwide
net-
1
work of franchised
ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,
anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
call
our
COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) or look in
your
telephone
directory
Yellow
Pages under:
~PPLl~~tES-~O"SE"OLD- ELECTRICAL
WPLIANCES-
YIJOR- SERVICE
L REPIlR
OR
MAJOR IEPII*INC L PARTS
WnlRLPOOLlPPLlIllCtS WHIRLPOOL
WPIIAYLX
FRmC"lStD
rtw Cat SERVI'I FR*NCnlStD
TEM CAR& stRwct
FRIWC"lSFD TEC" cult stnwct
SERVKE ~'OVM.V,ES
XI1 SLRVIC~ to
123Uaplr
999 9999
4. If you have a problem*...
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please
pro-
vide:
model
number,
serial
number,
date
of purchase,
and
a complete
description
of the problem.
This in-
formation
is needed
in order
to bet-
ter
respond
to your
request
for
assistance.
FSP is a registered
tradema&
A
Of Whirlpool
Corporation for
0
quality parts Look for this
FSP
symbol of quality whenever
you need a replacement part
8
for your Whirlpool appliance.
FSP
replacement parts
will fit right and
work right.
because they are
made to the same exacting
specifications
used to build every new Whirlwl
appliance
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