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Assistance; Before Calling For Assistance; If You Need Assistance; If You Need Service - Whirlpool LA5400XM Use & Care Manual

Design 2000 large capacity
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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
. 3. If you need service*.
. .
Performance
problems
often re-
sult from little things you can find
and fix yourself
without
tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power
supply
cord
plugged
in?
l
Are both water
faucets
open?
. Are fuses blown
or circuit-breaker
tripped?
l
Are the water supply
hoses
kinked?
l
Is the Cycle
Control
Knob set and
pulled
out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
in?
l
Is a fuse blown
or circuit-breaker
tripped?
IF YOUR WASHER STOPS DURING
A CYCLE:
l
Remember,
the washer
pauses
briefly
throughout
each
cycle.
These pauses
are normal.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN'T...
l
The washer
may seem to be
draining
during
wash and rinse
cycles.
l
Water can siphon
out. (See "ln-
stallation
Instructions"]
2. If you need assistance*...
Call Whirlpool
COOL-LINE'
serv-
ice assistance
telephone
number.
Dial tree from:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
and talk with one of ourtrained
Con-
sultants.
The Consultant
can instruct
you in how to obtain
satisfactory
op-
eration
from your
appliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area.
L-9
Whirlpool
has
-%i+l
01 - ~~pkt~~r~~hi:$
TECH-CARE'
Serv-
~ECHx4lR~
ice Companies.
FRANCHlSED
SEWICE TECH-CARE
serv-
Ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,
anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
call
our
COOL-LINE
service
assistance
tele-
phone
number
[see Step 2) or look in
your
telephone
directory
Yellow
Pages under:
APPLI~HCES-nOUSEnOLD~
ELECTRICALAPPLI~NCES~
MAJOR- SERVICE
& REPAIR MAJOR- REPAIRING
L PARTS
OR
WHIRLPOOL
APPLlPNCtS
wnlRLPOOLAPPLlANCtS
iRANCH,SED
TECH CARC
sttwct
FRANCHISLD
TECH CARE
SERVICE
OR
,bHi,C'f , oNP4,,6u
XII StRYlCL co
'23 MapIf
999 9999
4. If you have a problem".
. .
Call
our COOL-LINE
service
as-
sistance
telephone
number
[see
Step 21 and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor,
Ml 49022
'If you must call or write, please
pro-
vide
model
number,
serial
number.
date
of purchase,
and a complete
description
of the problem.
This in-
formation
is needed
in order to bet-
ter respond
to your
request
for
assistance.
0
FSP IS a registered
trademark
al Whirlpool
Corporation
for
FSP
quality
ports.
Look for this
symbol
of quality
whenever
you need
a replacement
part
R for your Whirlpool
apptionce.
FSP replacement
parts
wilt fit right and work right, because
they are
made
to the same
exacting
specifications
used to build every
new Whirlpool
appliance.
II

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