Frequently Asked Questions; Year Limited Warranty - Honeywell HPA020 Series Manual

ACCESSORIES AND REPLACEMENT FILTER
You may purchase Honeywell replacement True HEPA filter
the store where you purchased your air purifier or, order directly from www.replacementfilters.com. To ensure
stated product performance, use only Genuine Honeywell Replacement Filters. You have the option to use the
Honeywell Household Gas & Odor Reducing Pre-filter
available at many retailers and on www.replacementfilters.com
If you have any questions, please calll 1-800-477-0457 or email consumerrelations@kaz.com.

FREQUENTLY ASKED QUESTIONS

My Air Purifier is starting to make noise and the air output is less. What's wrong?
The filters may be dirty. High amounts of contaminants can block the pores in the filter and stop the air from moving
through it. Replace the filters.
How long should I run my Air Purifier?
The unit will be most effective when doors and windows are closed. It is recommended that you run your air purifier while
you are at home to help clean the air. If desired or conditions warrant, you may run your air purifier 24 hours a day.
Can I wash any of the filters in my Air Purifier?
No. Washing any of the filters will ruin them.
When should I replace my filters?
You should periodically check the filters depending on operating conditions, the TRUE HEPA filter should be replaced
every 12 months and the pre-filter every 3 months.
CONSUMER RELATIONS
We are here to help. Call us toll-free at: 1-800-477-0457 E-mail: consumerrelations@kaz.com
Or visit our website at: www.HoneywellPluggedIn.com
Please be sure to specify the model number.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR
WARRANTY. DO NOT RETURN TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN
THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE
AIR PURIFIER OR PERSONAL INJURY.

5 YEAR LIMITED WARRANTY

You should first read all instructions before attempting to
use this product.
A. This 5 year limited warranty applies to repair or
replacement of product found to be defective in
material or workmanship. This warranty does not
apply to damage resulting from commercial, abusive,
unreasonable use or supplemental damage. Defects
that are the result of normal wear and tear will not
be considered manufacturing defects under this
warranty. KAZ IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY NATURE,
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY. Some jurisdictions
do not allow the exclusion or limitation of incidental
or consequential damages or limitations on how long
and Honeywell Odor Reducing Pre-filter
instead of the Odor Reducing
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an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives
you specific legal rights, and you also may have other
rights which vary from jurisdiction to jurisdiction. This
warranty applies only to the original purchaser of this
product from the original date of purchase.
B. At its option, Kaz will repair or replace this product if it is
found to be defective in material or workmanship.
C. This warranty does not cover damage resulting from
any unauthorized attempts to repair or from any
use not in accordance with the instruction manual.
D. This warranty does not cover the True HEPA filters or
pre-filters except for material or workmanship defects.
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