If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind.
If your refrtgerator
will not operate:
l
Is the electric cord plugged
in?
l
Is a fuse blown or a circuit breaker tripped?
l
Is the Refrigerator
Control turned ON?
If there
Is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
l
New features on your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle.
defrost
water draining
into the defrost pan.
If there Is water
in the detrost
pan:
l
In hot, muggy weather, this is normal. The pan can
even be full. Make sure the refrigerator
is level so the
pan doesn't overflow.
If the light doesn't
work:
l
Check
fuses and circuit
breakers.
Make sure it's
plugged
in.
If a bulb Is burned
out:
l
See instructions for changing
light bulbs on page
6. Use appliance
bulbs only.
It the motor seems to run too much:
l
Is the condenser,
behind
the refrigerator,
free of
dust and lint?
l
On hot days, or if the room is warm, the motor
naturally
runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running trme depends
on dif-
ferent things: number
of door openings,
amount
of
food stored. temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger
than
your old one so it has more space
to be cooled,
It
also has a regular freezer instead
of a frozen food
compartment.
All this means better refrigeration
and
may require more running time than your old one.
.
Moving. . .
Remove everything
that comes out. Wrap all parts
If your refrigerator
is equipped
with an automatic
well and tape them together
so they don't shift and
ice maker. shut off the ice maker water supply
a
rattle.
day ahead
of time. Disconnect
the water line. After
Screw in the leveling
rollers; tape the doors shut;
the last supply of ice drops, lift the signal arm to turn
tape the electric
cord to the cabinet.
When you get
off the ice maker.
to your new home,
put everything
back,
level it.
Remove
all food. Pack frozen foods in dry ice.
reconnect
the water supply and refer to the "Before
Unplug the refrigerator
and clean it thoroughly.
Using. .."page.
0
FSP IS a reglstered
trademark
of WhIrlpool
Corporal~on
for quality
parts
Look
for this symbol
of quality
whenever
you
need
a w,lacement
FSP
part
for your
WhIrlpool
appliance
FSP
replacement
porls
WIII fit right
a?d
work
right
a
because
they
are
made
to the same
exacting
speclficotlons
used
lo build
every
new
WhIrlpool
appliance
2. If you need assistance* . . .
Call
Whirlpool
COOL-LINE
r/ service
asslr-
tance
telephone
number.
Dlal free from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
81 Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain satisfac-
tory operation
from your appliance
or, if service
is
necessary,
recommend
a qualified
service
com-
pany in your area.
3. If you need service*...
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-CARE '
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the
product
warranty
and
provide
after-warranty
service,
1 FRANCHISED SERVICE
anywhere
in the United
States.
To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance
telephone
number (see Step 2) or
look in your telephone
directory
Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTAICAL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
OR
MAJOR-
REPAIRING
(L PARTS
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVIC'E
CO.MPA.~lES
SERVICE
('O.MPA.YIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999.9999
123 Maple.
999.9999
OR
WASHING
MACHINES.
DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE
CWMPA.VIES
XYZ SERVICE CO
123 Maple
I..
999.9999
4. If you have a problem:':...
Call our COOL-LINE service assistance
telephone
number [see Step 2) and talk with one of our Consul-
tants. or if you prefer, write to.
Mr Robert F Gunts, Vice President
Whrrlpool Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
ond a
complete
description
of the problem.
This informa-
tion is needed
In order to better
respond
to your
request for assistance.
11
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