SMA Solar Technology AG SUNNY TRIPOWER 5000TL Service Manual For Installers

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Service Manual for Installers
SUNNY TRIPOWER
5000TL/6000TL/7000TL/8000TL/9000TL/
10000TL/12000TL
ENGLISH
STP5-12TL-20-SG-en-13 | Version 1.3
www.renews.pro

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Summary of Contents for SMA Solar Technology AG SUNNY TRIPOWER 5000TL

  • Page 1 Service Manual for Installers SUNNY TRIPOWER 5000TL/6000TL/7000TL/8000TL/9000TL/ 10000TL/12000TL ENGLISH STP5-12TL-20-SG-en-13 | Version 1.3 www.renews.pro...
  • Page 2 SMA Solar Technology AG Legal Provisions The information contained in these documents is property of SMA Solar Technology AG. Any publication, whether in whole or in part, requires prior written approval by SMA Solar Technology AG. Internal reproduction used solely for the purpose of product evaluation or other proper use is allowed and does not require prior approval.
  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document..........Validity ....................Target Group ..................Symbols....................Nomenclature ..................Safety ..................Safety Information ................Disconnecting the Inverter from Voltage Sources......Cleaning the Inverter ............... Troubleshooting................ 10 LED Signals ..................10 Event Messages.................
  • Page 4: Information On This Document

    Read and observe all documents supplied with the product. This document is valid for the following device types from firmware version 2.56.03.R: • STP 5000TL-20 (Sunny Tripower 5000TL) • STP 6000TL-20 (Sunny Tripower 6000TL) • STP 7000TL-20 (Sunny Tripower 7000TL) •...
  • Page 5: Nomenclature

    SMA Solar Technology AG 1 Information on this Document Symbol Explanation Information that is important for a specific topic or goal, but is not safety-relevant Indicates a requirement for meeting a specific goal Desired result A problem that might occur...
  • Page 6: Safety

    2 Safety SMA Solar Technology AG Safety Safety Information This section contains safety information that must be observed at all times when working on or with the product. To prevent personal injury and property damage and to ensure long-term operation of the product, read this section carefully and observe all safety information at all times.
  • Page 7: Disconnecting The Inverter From Voltage Sources

    SMA Solar Technology AG 2 Safety Damage to the seal of the enclosure lid in sub-zero conditions If you open the enclosure lid in sub-zero conditions, the sealing of the enclosure lid can be damaged. This can lead to moisture entering the inverter.
  • Page 8 2 Safety SMA Solar Technology AG Danger to life due to high voltages The capacitors in the inverter take five minutes to discharge. • Wait five minutes before opening the enclosure lid. 7. Ensure that no voltage is present at the DC inputs of the inverter.
  • Page 9: Cleaning The Inverter

    SMA Solar Technology AG 3 Cleaning the Inverter Cleaning the Inverter Damage to the display or the type label due to the use of cleaning agents • If the inverter is dirty, clean the enclosure, the enclosure lid, the type label, the display and the LEDs with a damp cloth and clear water only.
  • Page 10: Troubleshooting

    4 Troubleshooting SMA Solar Technology AG Troubleshooting LED Signals The LEDs indicate the operating state of the inverter. Status Explanation Green LED glowing Feed-in operation If an event occurs during feed-in operation, an event mes- sage will be shown on the display (for event messages see the service manual at www.SMA-Solar.com).
  • Page 11: Error Messages

    SMA Solar Technology AG 4 Troubleshooting Error Messages Event number Display message, cause and corrective measures 101 to 103 Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
  • Page 12 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures Grid fault The ten-minute average value of the grid voltage is no longer within the per- missible range. The grid voltage or grid impedance at the connection point is too high.
  • Page 13 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures Frq. not permitted > Check parameter The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: •...
  • Page 14 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 3401 to 3402 DC overvoltage > Disconnect generator Overvoltage at the DC input. This can destroy the inverter. Corrective measures: • Immediately disconnect the inverter from all voltage sources (see Section 2.2, page 7).
  • Page 15 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures 3901 to 3902 Waiting for DC start conditions > Start cond. not met The feed-in conditions for the utility grid are not yet fulfilled. Corrective measures: •...
  • Page 16 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 7001 to 7002 Sensor fault fan permanently on The cause must be determined by the Service. Corrective measures: • Contact the Service. 7401 Varistor defective At least one of the thermally monitored varistors is defective.
  • Page 17 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures 9002 Inst. code invalid The Grid Guard code entered is incorrect. The operating parameters are still protected and cannot be changed. Corrective measures: • Enter the correct Grid Guard code.
  • Page 18: Checking The Pv System For Ground Faults

    5 Checking the PV System for Ground Faults SMA Solar Technology AG Checking the PV System for Ground Faults If the inverter displays the event numbers 3501, 3601 or 3701, there could be a ground fault. The electrical insulation from the PV system to ground is defective or insufficient.
  • Page 19 SMA Solar Technology AG 5 Checking the PV System for Ground Faults • If a ground fault is present, determine the location of the ground fault via the ratio of the two measured voltages and eliminate the ground fault. Example: Location of the ground fault The example shows a ground fault between the second and third PV module.
  • Page 20 5 Checking the PV System for Ground Faults SMA Solar Technology AG Calculating the insulation resistance The expected total resistance of the PV system or of an individual string can be calculated using the following formula: total The exact insulation resistance of a PV module can be obtained from the module manufacturer or the datasheet.
  • Page 21 SMA Solar Technology AG 5 Checking the PV System for Ground Faults 12. Recommission the inverter. 13. If the inverter still displays an insulation error, contact the Service (see Section 13 "Contact", page 34). The PV modules might not be suitable for the inverter in the present quantity.
  • Page 22: Checking The Function Of The Varistors

    6 Checking the Function of the Varistors SMA Solar Technology AG Checking the Function of the Varistors If the inverter is equipped with varistors and the error message 7401 occurs, the function of the varistors needs to be checked. Overview of the varistors...
  • Page 23 Hold the varistor with the labeling pointing forward. If there is no conductive connection, the varistor is defective. SMA Solar Technology AG recommends replacing all varistors immediately. • Order new varistors and insertion tools (see Section 12 "Spare Parts", page 33).
  • Page 24: Replacing The Varistors

    7 Replacing the Varistors SMA Solar Technology AG Replacing the Varistors Proceed as follows to replace each varistor. Procedure: Danger to life due to high voltages • Disconnect the inverter from all voltage sources and open the enclosure lid (see Section 2.2, page 7).
  • Page 25: Cleaning The Fans

    SMA Solar Technology AG 8 Cleaning the Fans Cleaning the Fans Procedure: • Clean the ventilation grids. • Clean the fans. Cleaning the Ventilation Grids Proceed as follows to clean each ventilation grid. Procedure: 1. Remove the ventilation grid laterally.
  • Page 26 8 Cleaning the Fans SMA Solar Technology AG 4. Check whether the fan is soiled. If the fan is soiled, remove the fan: • Use a screwdriver to push the two locking tabs at the right-hand edge of the fan guard to the right-hand side and remove them from the retainer.
  • Page 27: Checking The Function Of The Fans

    SMA Solar Technology AG 9 Checking the Function of the Fans Checking the Function of the Fans You can check the function of the fans by setting a parameter. The basic procedure for changing operating parameters is described in the manual of the inverter or the communication product (see the operating manual of the inverter or communication product).
  • Page 28: Recommissioning The Inverter

    10 Recommissioning the Inverter SMA Solar Technology AG 10 Recommissioning the Inverter If you have disconnected the inverter from all voltage sources (e.g. for configuration purposes) and want to recommission it, proceed as follows. Requirements: ☐ The circuit breaker must be correctly rated.
  • Page 29 SMA Solar Technology AG 10 Recommissioning the Inverter 6. Switch on the circuit breaker of all three line conductors. 7. If the multifunction relay is used, switch on any supply voltage to the load. ☑ The start-up phase begins. The start-up phase may take several minutes.
  • Page 30: Decommissioning The Inverter

    11 Decommissioning the Inverter SMA Solar Technology AG 11 Decommissioning the Inverter Risk of injury when lifting the inverter, or if it is dropped The inverter weighs 38 kg. There is risk of injury if the inverter is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket.
  • Page 31 SMA Solar Technology AG 11 Decommissioning the Inverter • Position the enclosure lid with the six screws on the enclosure and tighten all six screws in the sequence 1 to 6 using an Allen key (AF 5) (torque: 6 Nm ± 0.5 Nm).
  • Page 32 11 Decommissioning the Inverter SMA Solar Technology AG Damage to the ESS pin connector from dirt and foreign bodies By setting down the inverter on uneven ground, dirt or foreign bodies can penetrate the interior of the pin connector and cause damage to the contacts. This will impair the function of the ESS.
  • Page 33: Spare Parts

    SMA Solar Technology AG 12 Spare Parts 12 Spare Parts You will find the spare parts for your product in the following overview. If required, these can be ordered from SMA Solar Technology AG or your distributor. Designation Brief description SMA order number Electronic Solar Switch...
  • Page 34: Contact

    13 Contact SMA Solar Technology AG 13 Contact If you have technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: • Inverter device type • Inverter serial number •...
  • Page 35 SMA Solar Technology AG 13 Contact France SMA France S.A.S. Ελλάδα SMA Service Partner AKTOR FM. Lyon Κύπρος Αθήνα +33 472 22 97 00 +30 210 8184550 SMA Online Service Center : www.SMA-Service.com SMA Online Service Center: www.SMA-Service.com España SMA Ibérica Tecnología Solar, United SMA Solar UK Ltd.
  • Page 36 13 Contact SMA Solar Technology AG South Africa SMA Solar Technology Argentina SMA South America SPA South Africa Pty Ltd. Brasil Santiago de Chile Cape Town Chile +562 2820 2101 08600SUNNY (08600 78669) Perú International: +27 (0)21 826 0600 SMA Online Service Center: www.SMA-Service.com...
  • Page 37 www.renews.pro...
  • Page 38 www.SMA-Solar.com www.renews.pro...

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